Ace Handyman Services Amarillo
Handyman Service
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Stephen B.
3 years ago
Recommends
Fast and High Quality Service
Our handyman came to the house quickly when a quick turnaround request was made. He was able to get the job done in 90 minutes, and helped our family know about other items needing to be addressed (minor).
Response from Ace Handyman Services Amarillo
Hello Mr. Bieda. We appreciate the opportunity to serve you by assisting you with your project. We appreciate the 5 star review and your kind words. We look forward to working with you in the future! Thanks again! God bless!!
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Joe B.
3 years ago
Recommends
Super friendly and knowledgeable
Easy to book an appointment and got them out right away. Did great work at a fair price.
Response from Ace Handyman Services Amarillo
Hello Mr. Becerra. Thank you for calling on us to assist you with your project. We appreciate the 5 STAR review and your kind words. We look forward to working with you again on the future! Thanks! God bless!!
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Nancy F.
3 years ago
Recommends
The service man was polite and professional and friendly. .
Blake was our service man a day he was very friendly and helpful.
He took time to talk with my husband who has dementia and loves to talk.
Response from Ace Handyman Services Amarillo
Hello Ms. Ford. Thank you for allowing us to come in your home and help solve your problems. I appreciate your kind words for Blake. He has a caring and giving heart and always wants to his very best for his customers. Thank you for the 5 STAR review and we look forward to working with you and your husband in the future. Thanks! God bless!!
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Brad E.
3 years ago
Recommends
Great work Poor communication
So my boy Blake comes over and he's very informative and thorough. We talk about my needs and expectations and everything is off to a great start.
It took longer than I expected to hear back, over a week I believe, and I did I got a reasonable estimate for labor and materials with one very big problem. There was no description of the work to be done! Nothing, just labor and materials. I asked for a more detailed break down and you would have thought I was speaking a foreign language. Got a little bit of attitude about that but let it slide and finally got something listing the work to be done. So in the future just put on the estimate that you are doing x,y, and z for this amount of money. To send me an estimate that just lists total labor gives me no recourse if your guy comes over and paints one spot for 3 days. I don't have anything stating that was not what he was supposed to do.
Anyway I digress. Alfonso came to do the work and did a great job, couldn't be happier. There were times he was unsure what he was supposed to be doing but Blake never came by to point out the details so there was too much back and forth pinning those down. Alfonso is the reason for the 4 stars because his work and professionalism are top notch but OMG the communication needs some work.
Response from Ace Handyman Services Amarillo
Hello Mr. Early. Thank you for choosing us to assist you with your projects. I appreciate your honesty about the communications. The original estimate should have been itemized, please accept my apologies for that oversight. I also understand the slip in communication between Alonso and Blake. We are working diligently to improve the process as we grow and learn. we need good honest reviews that show us the areas we need to focus on more. Thank you again for the good review and we look forward to doing business with you in the future. Thanks! God bless!!
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Nick S.
3 years ago
Recommends
Fast, quality, and professional service.
I called this morning about a door in a FedEx location here in Amarillo that wasn't working properly. They responded quickly, got me on the schedule for this morning, and had completed the job by Noon. It was a small job, but their responsiveness, professionalism and communication were excellent! If this is a usual customer experience, then they are as good as it gets.
Response from Ace Handyman Services Amarillo
Hi Mr. Schneider. Thank you for this 5 star positive review. We appreciate the opportunity to work with you and your business. We want to make sure our customers are 100% satisfied with our work and our professionalism. Thank you again and we will be more than happy to work with you and your company on future projects! Thanks! God bless!!
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Dawn F.
3 years ago
Recommends
Great service, professional, friendly
They are super nice and professional. My new walk-in shower turned out beautiful. Would use them again!
Response from Ace Handyman Services Amarillo
Good morning Ms. Freelove. It was a pleasure working in your home to complete your project. We thank you for trusting us with the work and are happy to know how pleased you are. Thank for this wonderful review and we look forward to assisting you in the future! Thanks! God bless!!
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Nancy F.
3 years ago
Recommends
The service man was polite and professional.
The completed job looks very good.
Response from Ace Handyman Services Amarillo
Hello Ms. Ford. Thank you for choosing us to do the work in your home. We appreciate every opportunity to help our customers love their home. Thank you for the 5 star review and we look forward to working with you again! Thanks! God bless!!
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Cindy C.
3 years ago
Recommends
Very pleased with this service!
I am so excited to find Ace Handyman Services, they are very efficient and do good work. I called for an estimate and they got right back with me, scheduled an appointment and showed up on time!
Nathan is experienced and professional.
I am going to look around my house and see what else I need fixed!
Response from Ace Handyman Services Amarillo
Hello Ms. Carver. Thank you very much for allowing us the privilege to come into your home and help you complete the projects you had. we certainly appreciate the wonderful review and the kind words for Nathan. We look forward to working with you again. Thanks! God bless!!
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Melissa J.
3 years ago
Recommends
Purrfect catio
I can’t tell you how happy I am with the catio that Nathan built. It exceeds my expectations! I will definitely be telling everyone about Ace Handyman services. Y’all are so professional, communication was excellent, the job is done to the highest standard and everyone is so pleasant and nice. Y’all have a return customer for life!
Response from Ace Handyman Services Amarillo
Hello Ms. Jones. We appreciate you allowing us to build the "catio" for you beloved cats! I believe they will get many years of enjoyment from it. Thank you so much for the 5 STAR review and the kind words for Nathan. We look forward to working with you again. Thanks! God bless!!
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HIGH PLAINS R.
3 years ago
Recommends
VERY PROFESSIONAL!!!
The tech was so professional , walked me through the warranty and very knowledgeable!! Will use them again!!
Response from Ace Handyman Services Amarillo
Thank you for allowing us to come and assist you with your project. We look forward to every opportunity we have to help our customers. Thank you for your 5 STAR review and we look forward to working with you again in the future. Thanks! god bless!!