Ace Handyman Services Ann Arbor
Handyman Service
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Katherine W.
1 week ago
Recommends
Excellent Work In A Timely Manner!
ACE Handyman Services have been my go to service to complete several jobs around my large home and property. Most recently, Dave beautifully painted the outside entry door to my spare garage. There are no brush marks and looks absolutely smooth. He also repaired my front steps, touched up my front gutters with spray paint, and completed other small jobs.
A few weeks later, Alan installed gutters and eavestrough along the front of my spare garage. He did a fantastic job and has been to my home for previous repairs and tasks. I always know, I can count on Alan to show up for the jobs and do quality work. I would not hesitate to contact ACE Handyman Services of Ann Arbor for future jobs.
Response from Ace Handyman Services Ann Arbor
Hi Katherine! Thank you for your review of your most recent experience with Alan and David in the Superior Charter Township. We are happy that David and Alan were able to provide excellent service as they worked to complete your "to-do" list! Please let us know when you would like to have them back out to complete any other projects!
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Lisa W.
1 month ago
Recommends
Prompt and professional
Ace Handyman Services was an exceptional service for me. I was able to book them to clean the gutters on my new home while I was still residing out of state. The quoting and scheduling process was simple, and the execution of the job was flawless. It meant a lot to me to be able to find a trustworthy, professional, and cost-effective solution for my home project, even while I was unable to be on-site. I certainly will book them again when I move in! Thanks, Daniel and Dave!
Response from Ace Handyman Services Ann Arbor
Hi Lisa! Thank you so much for this excellent 5 Star review of the services we've provided for you in the Ann Arbor/ Ypsilanti area! David is one of our most excellent craftsmen and we were more than happy to have him out to assist with cleaning out the gutters in preparation for your move in! When we follow our service path, which we've had the opportunity to provide an exemplary experience to you, we get great results like this and we look forward to working with you much more in the future!
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mickey t.
1 month ago
Recommends
A-one service
Communications were excellent from start to finish. David did our needed work. He was outstanding. Even did a small masonry job. He was a nice person to have help us. A-one job!!
Response from Ace Handyman Services Ann Arbor
Hi Mickey! Thank you so much for your 5 Star review of the excellent performance your craftsman David and the services we provide! David is extremely crafty when it comes to being helpful while at your home and we are elated that he was able to assist with the completion of your "to-do" list in the Ann Arbor/ Ypsilanti area! Please let us know when we can have David back out for the next job!
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Scott H.
2 months ago
Recommends
Professional and very knowledgeable
Alan was very professional and knew exactly what to do. He reviewed the plan with me and finished the job in a timely manor
Response from Ace Handyman Services Ann Arbor
Hi Scott! Craftsmen like Alan always bring their A- Game to the table when completing jobs like the light fixtures he installed for you in the South Lyon area! We truly appreciate your 5-Star review and will look for your call on the next project!
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Spencer H.
2 months ago
Recommends
Roadside Assistance
Alan was in a parking lot in the space next to me, and helped me get my damaged bumper off my wheel. It had been dragging on it. I merely needed a zip tie, but he got it more road worthy than I could have! Thank you, Alan!
Response from Ace Handyman Services Ann Arbor
Hi Spencer! Thank you so much for your 5 Star review of Alan's assistance with your car repair in the Ann Arbor/ Ypsilanti area! Aside from his mechanical skillsets, Alan is an excellent and exemplary craftsman and we are proud to have him be a part of our team! If you need help with any light carpentry, light electrical or light plumbing projects, please let us know and we can get Alan out to exemplify his skills and utilization of our service path.
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Josh J.
4 months ago
Custom made shelves and painting
TLDR: Beautifully built shelves. Terrible paint job. Ace management didn’t seem to care.
We had a mixed experience with Ace Ann Arbor Handyman regarding 2 sets of built in custom shelves. The initial quote was lower than we expected, but we anticipated that it would likely cost more. We were quoted $1800 + supplies. An Ace craftsman
came out to build the shelves, and while the process was a bit slow, the quality of the work was excellent. He came out multiple days to finish the shelves. We were very satisfied with that aspect and paid for the work without issue.
However, the experience took a turn when it came to painting the shelves. We requested the painters to return for this task, but the outcome was far from satisfactory. We were quoted “less than one day of work to finish the painting”. Unfortunately, It took one contractor 9 hours to apply a single coat of paint to one set of shelves. Despite being informed that multiple coats would be needed, we were shocked at the amount of time taken and the poor quality of the job. The contractor painted over hinges, delivered a subpar finish, and did not complete the work efficiently. Given that we spent a significant amount of money and expected a higher standard of work at $125 an hour, this was particularly disappointing.
Our dissatisfaction was compounded when we raised these concerns with management. Their response was dismissive, merely stating that "it will need more than one coat and we will talk to the craftsman" without addressing the quality issues or the excessive time spent. Again, they had quoted one day “maximum” to finish the painting. Here we are a whole
Day later, with one set of
Shelves bare, and one set needing another coat.
Overall, while the initial construction work was very nice, the painting service and management response were disappointing and did not meet our expectations. We are $7000 into a project that was significantly misquoted. And we are disappointed in the response we have received from Ace Ann Arbor.
Photos located on my Google review if you would like to see the great shelves and subpar paint job.
Response from Ace Handyman Services Ann Arbor
We appreciate your comments Josh and are sorry for the confusion in how your concerns are handled. We stand squarely behind our work and want to make sure that your are 100% satisfied. We've followed-up with you, completed the painting to a good quality level, and hopefully you are happy with the final product.
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Michael J.
6 months ago
Recommends
Quality and friendly service
I was very pleased with the service I received. I had a difficult fan install but they were able to figure it out and in short order. Much appreciated!
Response from Ace Handyman Services Ann Arbor
Hi Michael! We are happy that we were able to be of assistance to you with your fan installation. The ingenuity of our craftsmen regularly comes in handy with projects like this! Please let us know when you have more work to be done!
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Charles B.
7 months ago
Recommends
Great Service and Courteous
David went out of his way to make sure that he was meeting our expectations. Gave some great suggestions that we accepted.
Response from Ace Handyman Services Ann Arbor
David and Alan replaced a number of fixtures in your bathroom and it looks totally refreshed! Thanks for having us to your new Ann Arbor condo. We try to be the most professional, high quality home service provider. We are so happy you had that experience.
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John M.
7 months ago
Recommends
Garbage disposal installation
Kevin arrived on time and reviewed the installation with me. He offered the option of using the new attaching parts or keeping the existing parts. It turned out keeping the existing sink flange was the best option.
The installation was completed in a timely fashion and Kevin double checked is work to assure proper operation. Kevin cleaned up after himself. I would highly recommend
Kevin to anyone looking for a handyman.
Response from Ace Handyman Services Ann Arbor
Hi Mr. McWilliams! Kevin is one of our most talented and thorough craftsman we have and we are happy that he was able to help with replacing your garbage disposal at your home in the South Lyon area! Please let us know if you need him back out or if you know someone that can use help from a excellent craftsman like Kevin in your area!
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Andrea L.
7 months ago
Recommends
Bathroom update
My handyman Alan was on time, courteous, thorough, and proactive. He kept me updated every step of the way to make sure things were being done the way I wanted and to consult me when there were different options. The finished job looks just great! I’ll be calling Ace soon to fix up my other bathroom.
Response from Ace Handyman Services Ann Arbor
Thank you so much for your excellent review on the bathroom refresh Alan did for you at your home in the Ypsilanti area! Alan does this type of work all of the time and treats each customers home with respect! We will look for your call for the next bathroom!