Ace Handyman Services Casper
Handyman Service
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D
Donna L.
4 years ago
Recommends
Very professional and friendly.
The consultant had to clear the area to look at how to fix it and he did so without complaint. He was very cheerful and nice and friendly.
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Laura J.
4 years ago
Recommends
On time & efficient
Mike and Travis work excellent workers. arrived on time evaluated the move And got right to work. Cleaned out my old office and move to the contents to the my garage All in 2 hours. Thank you to everyone involved in setting this up in making it happen.
G
GRANT W.
4 years ago
Recommends
Confusing Process - but good results!
I originally contacted Ace Handyman Services in May about getting a gate fixed. The wind has pushed the post a little off-plumb and the latch was getting pinched until the cable broke on it. While the first guy was here (Aaron?), I mentioned that I might also be interested in a second, larger project once the gate was fixed. I didn't receive an estimate for that visit until I was contacted about whether or not I wanted to have the labor performed. At that time, I was sent an estimate that included only the labor for both projects totaling $2400, with no estimate regarding the amount or cost of materials that would be involved. The customer service agent and I were unable to figure out how to separate the two projects, or even guess how much the materials would cost.
At that point, I requested a SECOND estimate on just the gate latch. They were unable to send someone else out to look at it, so I took pictures and e-mailed them and they did an estimate of 2 hours of labor at $85 each for a total of $170. This estimate again did not include materials, but the plan was to reuse the hinges and latch if possible. If that were not possible, any materials' costs would be incurred at the time of service which would be anyone's guess.
I went ahead and committed to get the latch fixed. I purchased a new latch to have on hand because I knew at least that part would need to be replaced. Ron came out this morning and, within the two hours predicted, was able to modify the hinges to create more room. Now, the gate opens and closes perfectly. So, while I wasn't thrilled with the process we went through to get there, the final result is great! All of the people that I spoke with were very courteous and polite and tried to be very helpful. Ron was very professional during his time at my house this morning to fix the latch.
B
Barbara A.
4 years ago
Disappointed
Buy your own supplies. The mark up is outrageous.
B
Barbara A.
4 years ago
Recommends
Buy your own supplies. The mark up is outrageous.
D
Donna L.
4 years ago
Recommends
Will buy another
Excellent work! Will recommend to my friends. Will have you come again.
S
Sue C.
4 years ago
Recommends
Wow!
Travis was AMAZING! Best Buy said they couldn't install our dishwasher correctly, and that it needed a bracket attached to the granite countertop. They wanted $149, and then the tile guy to attach it would be another $100. Travis got it installed perfectly, with no need for a bracket. He also got my leaky gutters sealed. He was prompt and very professional. Would definitely recommend this service to anyone!
K
Kenneth M.
4 years ago
Recommends
Prompt, quality, fair, and friendly
Ron installed two light fixtures and a new doorknob in a rental. Renters (of 10 years) were VERY pleased. Will definitely utilize Ron again!
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Don H.
4 years ago
Recommends
Ron did an excellent job on safety bars in the tub/shower. He was friendly, efficient and left a clean work site. I would request him again.
D
Denise J.
4 years ago
Recommends
Excellent Customer Service
Ron was outstanding - I will call again for sure!!!