Ace Handyman Services Central Maryland
Handyman Service
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Jonathan & José H.
2 months ago
Recommends
Miscellaneous repairs on our rear deck
Rich’s work is always FIRST RATE! He has completed several projects at our home. As always he does a high quality job. He goes out of his way to analyze the situation and offer fantastic solutions to achieve the best results. He quite often corrects other issues as he works, to get the job done well! We appreciate that he’s on time, curtious, professional, and consistent… We know that his work ethic and thoroughness is a winning combination to solve our home’s occasional challenges and issues. We only request Rich each time that we contact Ace Handyman Services because we know that we will benefit from his work’s outcome… We also appreciate the dispatchers who arrange our appointments! Rose and Caryn are helpful and work diligently to make certain that the customer is satisfied. Thank you Rich and all the team at Ace Handyman Services! We are very pleased and repeat, loyal customers!!
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Jim L.
3 months ago
Recommends
Knowledgeable and helpful
Rodney Faust installed a large bathroom medicine cabinet for us. He was extremely helpful and was able to trouble shoot unexpected electrical issues with no problem. We appreciated all the work he did.
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Brian R.
6 months ago
Recommends
Efficient Service that Rich provided us
We had Rich come by our Columbia townhouse to address miscellaneous handyman tasks. He worked efficiently and addressed all of our requested handyman tasks. He also gave us some related advice that will be helpful to us in the future. Thank you, Rich, for your carpentry related expertise.
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Anne R.
7 months ago
Recommends
I can’t say enough good things about my friend Charlie ! I had a huge to-do list & he has made everything easy , wonderful & beautiful ! I could not ask for anything more ! Absolutely the best at what he does !
Anne Rivera
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Sara R.
1 year ago
Recommends
Charlie is the best!
Charlie came out to our home twice to finish a big job. He's extremely knowledgeable, courteous and provided exemplary service going above and beyond to complete the job the days we had him booked and ensuring its done right. He also managed younger colleagues who joined him, kept everyone on task, and zipped through a honey-do-list! We'll definitely be using ACE Handyman Services again and asking for Charlie!!
Response from Ace Handyman Services Central Maryland
Thank you, Sara- We appreciate the 5 stars - glad Charlie was able to install the bidets and the other items around your new home. We look forward to working with you again. Happy Holidays.
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L J.
1 year ago
Recommends
Another Great Experience
My original appointment had to be rescheduled because another job took longer than expected. I appreciated Aaron keeping me informed and being able to be rescheduled within the same week. Aaron was on time, professional, polite and personable. He communicated concerns and did an excellent job installing my laundry closet floor and trim. I'm looking forward to getting the next list of things done in the near future.
Response from Ace Handyman Services Central Maryland
Thank you - We appreciate the 5 stars - glad Aaron was able to install new flooring in the laundry room. It looks fantastic. Happy Thanksgiving!
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Belinda B.
1 year ago
Recommends
Professional service
Mr. Scott replaced a defective outdoor light. He first tested to see if the light needed replacement and showed me the result. He installed a fixture that uses LED bulbs that turn on at sunset, are long lasting, and easy to replace. He was efficient and professional.
Response from Ace Handyman Services Central Maryland
Thanks Ms. Bonds - We appreciate the 5 stars - glad Charlie was able to replace the LED bulbs in the fixture. Happy Thanksgiving!
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Karen F.
1 year ago
Recommends
First time customer, we are pleased
This was our 1st time contracting with Ace Handyman Services and we are pleased. They were able to handle our requests the next day! We needed to have the water line for the future (new) refrigerator replaced and to revise the interior door framing so the refrigerator could be moved into the kitchen. They kept us informed as to when the handyman was on the way - including his name (Charlie) and a photo. Charlie is very knowledgeable, experienced, and pleasant. He quickly assessed the situation and handled both jobs efficiently. It's refreshing to know that Ace Handyman Services exist and are so very helpful. They will definitely be our 1st call for future issues.
Response from Ace Handyman Services Central Maryland
Thank you, Ms. Freimuth - we appreciate your feedback and agree - Charlie is awesome! Glad he was able to make those modifications for the new water line - and look forward to finishing it up for you.
Rose and the Ace Team
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Bruce G.
1 year ago
No-Show First Time I Tried Them
I bought a new garbage disposal at the ACE in Cockeysville, Maryland, expecting to be able to schedule an installation. I was given a card with a number to call for an ACE handyman to do the job. I called and set up a service call for today (Friday) at 3PM.
At 3:30 PM the dispatcher I initially talked to called and said their craftsman got stuck and couldn't make it. But I was assured they would came at 9am the following Monday.
No option to just come later today. No option to do the work tomorrow or the day after.
And this is my first experience with ACE Handymen, and right away I'm finding they are not reliable. I'll see how it goes Monday (if it does) but probably not using ACE again. If I had a history with ACE and it was good I would let it slide. But when it's no-show right out of the gate...well...first impressions.
Response from Ace Handyman Services Central Maryland
Mr. Garrett,
I understand your frustration. We make every effort to maintain our scheduled appointments. While it doesn't happen often, we do run into emergencies that we need to address. We are glad we were able to reschedule you for the next business day to replace your garbage disposal. I understand you were happy with the service Matt provided and we appreciate the opportunity to work with you. Thank you - Rose and the Ace Team
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Susan M.
1 year ago
Recommends
Great service
Joshua arrived on time, got right to work, and got my jobs done efficiently and effectively. I'm grateful for his service.
Response from Ace Handyman Services Central Maryland
Ms. Moriarty - we appreciate the 5 STARS. Thank you for the business.