Kirk did a great job on two tasks and was done in just under an hour. He was friendly and helpful when we discussed options.

Our handyman Kirk arrives right on time after having called the day before. He cleaned our gutters and cleaned where we had some stain on our siding because of a clogged corner gutter. Even my husband was pleased. Thank you.

I have used this Handyman Matters office on many occasions and have always had a great experience. My latest experience was replacing outside motion lights. The craftsman did a superb job and arrived at the time scheduled. I’ll continue to use this Handyman Matters office.

I have 2 voicemails (one from Patrick, the handyman) and another from his boss (Rose) proving the myriad problems we had. He was supposed to spend 16 hours at our property fixing things. He spent most of his time getting coffee, making 3 runs to Home Depot in one day to get hoses for a pedestal sink, talking on his phone, complaining about his boss and how his company disrespects him, bemoaning the fact that he no longer works for himself in his former family business, packing up his tools one hour early, leaving early for "traffic" and he arrived 1 hour late the first day and 2.5 hours late the second day. These hours were never made up or reimbursed by the company. The company requires customers to check that they are "happy" with the service and Patrick spent 8 hours just doing a powder room and it still wasn't done. He made multiple promises each day to get a certain amount of work done and it never happened. After the first day I called his boss extremely concerned & expressed all of these problems and more. The second day Patrick begged me to give him a positive review b/c he was new and he did focus more on his work (after having still wasted all of those hours). Still the last "eight hour" day he worked extremely slowly, arrived late, left early, took multiple breaks on his phone, got coffee, was a frequent flyer at Home Depot, talked more than he worked, etc. As my husband and I were leaving the house and needed to list it before the end of the week since he had only gotten done a fraction of what he'd promised we asked if he would work (ON HIS OWN TIME) for cash. The difference was remarkable. He was a new man - worked 5X faster, was cheerful, etc. He did lie about fixing some mirrors and disappeared from all contact when we sent him a check for that work. He's falsely claiming he wasn't paid when he was given thousands in cash and thousands in home goods, electronics, cosmetics/jewelry (we donated everything to him and his family), linens, tools, etc. I mention that we paid him cash b/c it was separate from the contract - he didn't work while he was supposed to or fulfill their "guarantee" so we did have to employ him in cash which is apparently the only way to get him to work. As soon as we left town he started lying about what he'd done and cashed a check (one of his many payments) knowing he hadn't done the work and putting our balance in the negative hundreds of dollars after we'd asked him for days to contact us so we could work it out. FYI - I realized we were screwed over b/c we paid for 16 hours of work for two THOUSAND dollars and only got about 4-5 hours actually done. Most of the time he wasn't even on the property. I filed a dispute for only half of the total we paid Handyman Matters and got an enraged phone call from Brian who was spitting with anger and shouting. I asked him if we could work this out civilly, reminded him of all the problems we'd had with Patrick and he shouted "you can't do this, everything was resolved!" oh really? How was it resolved? You never credited us for the time he wasted and wasn't at our house and he never made up those hours so your guarantee is broken and we're not obliged to pay you 100% for a job that was done 40% of the way. Patrick also begged for a positive review b/c he was "new to the company" & made his family sound like it was in a desperate situation. I could tell he was much happier when he worked for his family company and since he was trying in his own way and I believed he would make up the hours, I did write that we were satisfied with his work. I have pictures of the shoddy linoleum he slapped on in the powder room - that he had to redo. Again, a simple powder room makeover was not finished after two four hour days - mainly bc he was barely working and barely at the house. I have two voicemails as proof, along with pictures, and AmEx mistakenly was unable to contact me during the first dispute but I am submitting a huge pile of evidence for this second dispute. Brian should be ashamed of himself for shouting and trying to intimidate me and acting completely out of control. Rose, who was well aware of all of the problems and who I discussed them with thoroughly should also be ashamed for pretending that none of that happened. Luckily, I have plenty of evidence! DO NOT GIVE THESE PEOPLE BUSINESS!

Michael Reeves, as always, did an excellent and efficient job on several tasks around the house.

I am a demanding customer and generally don't write reviews unless I believe the service provided was exceptional. The service provided by Roberto at Handyman Matters was exceptional. I asked Handyman Matters to install an access door so that I can get to the storage area under my staircase. I originally was going to do the work myself but when I opened up the wall and discovered a drainpipe sitting in my way, I determined that the job went over my effort threshold and risk tolerance to where I wanted to get a professional to perform the work instead. During the installation, Roberto not only did a professionally neat job but he was considerate of my time constraints (I had to take my kids to a pool party). Based on the methods (sequence of steps), techniques and tools he used to completed the process, you could tell he has 40+ years of experience in the contractor industry. The job became a little challenging since some of the larger tools needed to make cuts were outside of the house and it started to drizzle. Roberto was always very kind and professional even though I had strict requirements on how the drain pipe had to be installed or if something wasn't aesthetic pleasing in my perspective. Finally, I would like to also state that I like the pricing structure of Handyman Matters. I called several handyman companies and most appear to either gouge you in the beginning during the first hour or don't have 15 minute fractional increments. I would definitely hire Handyman Matters again and ask for Roberto the next time I need my next big job done.

I had garage storage racks installed today. Rich was efficient and all about doing a good job. He did the job in the estimated time frame and he did it right. Very pleased.

I've used handyman matters for three jobs and have ended up satisfied. Some of the handyman require more coaching than absolutely necessary but they will eventually get the job done. I've had no problems with cancellations or tardiness.

I have used Handyman Matters for several years now. They have never disappointed me. They do what is asked and are very friendly. The people they send are very capable and always do a great job! Highly recommend.

Chuck arrived on time. Solved window problem quickly. Solved another issue just as quickly. He was prepared with the knowledge, skill and tools that were needed. We will use this service again.