Ace Handyman Services East Valley
Handyman Service
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Adam F.
1 year ago
Recommends
High Quality Service
Handyman was exceptional! Fast, quality work. Would use again and recommend to all!!
Response from Ace Handyman Services East Valley
Hi Adam, thank you for giving us a 5-star review! We are glad you were happy with the results of your project. We appreciate your business and look forward to working with you again in the future! Sincerely, The Ace Handyman Services Team
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Carolie K.
1 year ago
Recommends
High quality service.
Mike was excellent. Certainly will use your services in the future.
Response from Ace Handyman Services East Valley
Hi Carolie, thank you for giving Mike a 5-star review! We are glad you were happy with the quality Mike's work. We appreciate your business and look forward to working with you again in the future! Sincerely, The Ace Handyman Services Team
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Ward G.
1 year ago
Recommends
Hole in the Wall
Roger was friendly and fast. The work was done quickly and professionally. I’d use this service again without doubt.
Response from Ace Handyman Services East Valley
Hi Ward, thank you for giving Roger a 5-star review! He is a highly skilled craftsman that always delivers quality work. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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David V.
1 year ago
Recommends
Pro repairs done right
We've used this service three times now. They know what they're doing, give honest estimates, and do the work efficiently. Jay has been over two times to repair two doors and we got just what we needed. This is a very useful service.
Response from Ace Handyman Services East Valley
Hi David, Thank you for giving us a 5 star review! We are glad you were happy with the estimating process as well as Jay's work in the field. Jay is a highly skilled craftsman that can tackle a wide variety of projects and always does so in an efficient manner. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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No name N.
1 year ago
Called to get a outlet put in for my mini split and they said they won't do it due to not getting the whole job it's is a DIY project they said but now they won't do the job now that they are not getting the large amount of funds for the insulation t. But in their ad they say no job to big or to small, but that's not so
Response from Ace Handyman Services East Valley
Thank you for bringing this to our attention. We are sorry for the inconvenience but as we stated when you called, we are unable to finish work that a different company started since we then are exposed if something happens to go wrong. At that point, it becomes problematic to determine which company is at fault. We're unsure why the other company did not finish or complete the work but we provide a warranty for all of the work that we do and that is very difficult to control when there are two different companies involved. We again apologize for any inconveniences this may have caused for you and we apologize that the other company was not able to complete the project for you. Sincerely, The Ace Handyman Services Team
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Jonas L.
1 year ago
Way more expensive than quoted price
I was given a quoted price of $194 to install a over the range microwave. I thought the quote was a little high but decided to give them a chance. They did a good job installing but called me later to pay the invoice and told me the cost would be $315. The cost of the microwave brand new was $200. What a rip off!! I told them NO WAY! I'm paying $315 for the install when I was quoted $194. They brought the price down to $255 so I paid the money but its a lesson learned. I will never do business with them again. Beware!
Response from Ace Handyman Services East Valley
Hi Jonas,
We are sorry to hear you were unhappy with the invoice amount, but are glad to hear you were pleased with the results of your project. We do not provide fixed bids, but rather a time estimate range based on our experience completing similar projects. We listened to the call when the appointment was booked. Our office staff member communicated the time estimate to be between 1 hour and 2 hours to complete the project. The craftsman completed the project in 2 hours, which was within the time and cost range provided at the time of the booking. Sincerely, The Ace Handyman Services Team
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Joncen P.
2 years ago
Recommends
Fast and Friendly
Adrian came as soon as he could and did a wonderful job helping to fix certain lighting fixtures, camera mounts, and mounted our door hydraulic for us! He was very friendly and efficient for only being here for about 2/3 hours. They charge very fairly and guarantee good service and explained everything very thoroughly.
Response from Ace Handyman Services East Valley
Hi Joncen, Thank you for giving Adrian a 5 star review! We are glad to hear you were happy with the results of all of your projects. Adrian is a highly skilled craftsman that can tackle a wide variety of projects. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Patricia P.
2 years ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia,
Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team
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Patricia P.
2 years ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team
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Patricia P.
2 years ago
Professional and friendly
This was a job gone wrong and needed to be fixed. Sidney was very knowledgeable and took the time to remeasure, take pictures and explain everything to us. I would have used him! Unfortunately, because he had to use corporate rates, the price was too much out of our budget, so we did not use him.
Response from Ace Handyman Services East Valley
Hi Patricia, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his knowledge and professionalism. He is an outstanding craftsman that builds great rapport with all of our customers. Our craftsmen are W-2 employees, not subcontractors. Each craftsman we employ has a minimum of 20 years experience. Therefore hiring premium labor requires a different pricing structure. Sincerely, The Ace Handyman Services Team