Ace Handyman Services East Valley
Handyman Service
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K
K B.
2 years ago
Recommends
Excellent work
Sid and Randy came last week to replace some rotted siding on our shed. They went above and beyond when they agreed to remove an old wall mounted a/c unit instead of just patch around it. They did a great job and were both professional, courteous and friendly.
Response from Ace Handyman Services East Valley
Thank you for giving Sid and Randy a 5 star review! We are glad to hear you were happy with their professionalism and workmanship. Both men are outstanding craftsman that always deliver quality results. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
R
Randa C.
2 years ago
Recommends
Adrian was great as always.
Response from Ace Handyman Services East Valley
Hi Randa,
Thank you for giving Adrian a 5 star review! We are glad to hear you continue to be pleased with his workmanship and professionalism. We value you as our customer and appreciate your continued business. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Candice C.
2 years ago
Disappointed
Life got busy and we had an upcoming party so I called Ace Handyman Services to assist with a few small projects I was worried wouldn’t get done in time, things I would normally do myself – light sanding and painting two small areas (less than 50 sq ft) and fixing some screws on a chair. What I thought would be less hassle to have someone else do turned out to be much more of a hassle than doing it myself. Tracy was more interested in lecturing me on the intricacies of drywall than actually doing the job. I showed him what needed to be sanded. Unfortunately, I failed to notice he didn’t sand what I asked before he painted until after he left. The quality of his paint work was also very poor. As Vickie had bragged so much about ACE’s warranty, after the party I asked ACE to send someone else out to fix Tracy’s work. That was a joke and turned out to be an even bigger waste of my time. I ended up fixing the job myself in about 30 minutes. I won’t be calling them back anytime soon!
Response from Ace Handyman Services East Valley
Hi Candice,
Thank you for bringing this to our attention. We apologize your expectations were not met. We listened to the recorded phone conversations that you had with our office in addition to the pictures that were submitted of the areas in question. Our team advised you of the disadvantages of painting areas that were drywalled incorrectly by your previous contractor. Our team was asked to proceed with painting the area anyway. Our team was told not to repair the drywall prior to painting the area in question. It is unfortunate you were unhappy with the results. Sincerely, The Ace Handyman Services Team
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Barbara M.
2 years ago
Recommends
Tracy did another great job. He is an asset to your team. On time and focused on the tasks at hand.
Response from Ace Handyman Services East Valley
Hi Barbara,
Thank you for giving Tracy a 5 star review! We are so glad to hear you continue to be happy with his professionalism and workmanship. Tracy always seeks to provide exceptional customer service and quality results. We value you as our customer and appreciate your continued business. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
T
Tracy D.
2 years ago
Recommends
On Time, Friendly and professional
Always on time and gets the job done to our satisfaction.
Response from Ace Handyman Services East Valley
Hi Tracy,
Thank you for giving our team a 5 star review! We are glad to hear you continue to be happy with our team's professionalism and workmanship. We value you as our customer and appreciate your continued business. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
L
LINDA B.
2 years ago
Recommends
drywall
Tracy was professional to work with. He wasn't totally satisfied with the way the texturing came out and we weren't either but I was impressed that he said so and promised to come back and re-do with a different type of equipment that he didn't have with him today. It's rare that you get that type of honesty and straightforwardness on a job that was beneath expectations.
Response from Ace Handyman Services East Valley
Hi Linda, Thank you for your positive review! All of our craftsman have very high integrity and always seek to make things right for our customers. We value you as a customer and appreciate your continued business. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Dee M.
2 years ago
Recommends
High quality service and professional
Sid was amazing and did great work repairing our French doors and eve cleaned up behind himself. We were a bit nervous to hire a Handyman because it's a high end home. But the staff person who took my calls was also amazing. She took time to answer all my questions and assured me that the craftsman they were sending to our home does great work. And she was absolutely right!!! I will definitely use them again. I highly recommend Ace Handyman Services.
Response from Ace Handyman Services East Valley
Hi Dee,
Thank you for giving our team a 5 star review! We are glad to hear you had such a positive experience working with both Vickie and Sid. They both always deliver exceptional customer service and quality results. We appreciate your business and your recommendation to other customers. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
N
N G.
2 years ago
Recommends
Ace craftsman was polite and professional.
The craftsman, Sid, assigned to regrout loose tiles in my foyer entry was polite, professional and on time. He did a nice job and provided valuable advice. I appreciate him and his work.
Response from Ace Handyman Services East Valley
Hi Ms. Garman,
Thank you for giving Sid a 5 star review! We are glad to hear you were happy with Sid's professionalism and workmanship. Sid is a highly skilled craftsman that always delivers exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
C
Cindie C.
2 years ago
Recommends
Excellent service
Tracy was very conscientious and his work was excellent. I will contact again for any home needs. My tasks were tv mounts, install patio curtain and assemble platform bed.
Response from Ace Handyman Services East Valley
Hi Cindie,
Thank your for giving Tracy a 5 star review! We are glad to hear you were happy with the results of your projects. Tracy is a highly skilled craftsman that can tackle a wide variety of projects. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Wade S.
2 years ago
Recommends
Sid knows his job.
Very good job.
Response from Ace Handyman Services East Valley
Hi Wade,
Thank you for giving Sid a 5 star review! We are glad to hear you were happy with your project results. Sid is an outstanding craftsman that always delivers quality workmanship. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team