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Ace Handyman Services East Valley

Handyman Service

1176 E. Warner Rd

Suite 205

Gilbert, AZ 85296

4803853077
Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/gilbert

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All Reviews

L
3 years ago
Recommends
Sid Hilton was great
Sid Hilton did a very good job. He was very professional and courteous.
Response from Ace Handyman Services East Valley
Hi Larry, Thank you for giving Sid a 5 star review! We are glad you were happy with his professionalism and the quality of his workmanship. Sid is a highly skilled craftsman that always strives to provide an exceptional customer service experience. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
T
3 years ago
Recommends
Very Knowledgeable, Quick and Friendly
Roger knew what he was doing. Did it right the first time.
Response from Ace Handyman Services East Valley
Hi Thomas, Thank you for giving Roger a 5 star review! We are glad to hear you were happy with his professionalism and knowledge. Roger is a highly experienced craftsman that can tackle a wide variety of projects. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
J
3 years ago
Recommends
Kitchen sink install
Our handyman did a great job. We ended up paying about $600 for the sink install which was still less than what some plumbing companies had quoted us. However they did not inform me about some $75 fee when I called to set up the appointment. Also I don’t think we should be charged if the Handyman has to go to a hardware store because he’s lacking supplies. They should be carrying everything they need for the job with enough material anticipated for a problem they couldn’t counter or they can have someone from the store run it to them. That was an hour wasted that should not have been charged to us. For that I docked two stars.
Response from Ace Handyman Services East Valley
Hi John, Thank you for your feedback. We are glad to hear you were happy with the results of your sink install and it was less expensive than other companies you received estimates from. We went back and listened to your call to understand what was communicated. Our office staff did discuss the $75.00 service fee, but we apologize if it wasn't clear to you when you booked the appointment. As a handyman business, we cannot carry enough inventory for every project we complete. We are affiliated with Ace Hardware, but they are not responsible for bringing supplies to us in the field. Sincerely, The Ace Handyman Services Team
G
3 years ago
Recommends
High quality professional service!
Sid Hilton was fantastic! Professional, clean, speedy, and accommodating. Will definitely use ACE Handyman Service again soon!
Response from Ace Handyman Services East Valley
Hi Glen, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his professionalism and his efficiency. Sid is an outstanding craftsman that always strives to provide exceptional customer service. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
J
3 years ago
Recommends
Tv mounts
Great service! Got in and out quickly and cleaned up the mess!
Response from Ace Handyman Services East Valley
Hi Jake, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with the results of your TV mounts. Sid is a highly skilled craftsman that can efficiently deliver quality results. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
B
3 years ago
Recommends
Best service
Sid is a great employee. He is diligent and responsible all of the time and listens to the work that needs to be completed to ensure he completes it perfectly.
Response from Ace Handyman Services East Valley
Hi Betty, Thank you for giving Sid a 5 star review! We are glad to hear you were happy with his professionalism and attention to detail. Sid is an outstanding craftsman that always strives to provide exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
B
3 years ago
Recommends
Chuck is very professional & highly qualified!
I am so pleased with the professional service provided by Chuck! He was on time & very friendly! He explained the process for the repairs before beginning! I appreciate knowing such a trusted service is available as repairs are needed! I highly recommend Chuck for any services he can provide to other customers! Thank you again! 🙌
Response from Ace Handyman Services East Valley
Hi Barbara, Thank you for giving Chuck a 5 star review! We are glad to hear he was prompt and communicative throughout the repair process. Chuck is a highly experienced craftsman that always strives to provide exceptional customer service. We appreciate your business and you recommending us to other customers. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
P
3 years ago
Recommends
Excellent service
Chuck did a fantastic job: very prompt, communicative and knows his stuff. Thank you.
Response from Ace Handyman Services East Valley
Hi Patrick, Thank you for giving Chuck a 5 star review! We are glad you were happy with his promptness and communication. Chuck is an outstanding craftsman who always strives to deliver high quality results. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
M
3 years ago
Wood fascia repair
Originally hired Ace to repair and paint the wood fascia on my two story. The person I spoke with and sent a pic to said they could do the work. Had to pay the service fee and ladder rental just to be told by the contractor that he wouldn't be able to work on the wood fascia and that painting wouldn't help. He was honest and up front about it. Glad I didn't have to pay $500 just to find out it wouldn't make a difference but still a bit upset having to pay $160 for nothing.
Response from Ace Handyman Services East Valley
Hi Mike, Thank you for your feedback. We can certainly understand your frustration that your wood fascia repair was unable to be completed as originally anticipated and the costs associated with assessing the situation. We did refund the $90.00 ladder rental fee. It is difficult to determine what some projects will entail until the craftsman can see what is required and provide honest feedback. We are glad that Tracy was honest about the repair enabling you to save time and money in the long run. Sincerely, The Ace Handyman Services Team
S
3 years ago
Recommends
Excellent Customer Service
Ace Handyman Services was able to schedule on my limited time off. Roger was fast and efficient. The service even responded to my after hours question immediately. Five star company!
Response from Ace Handyman Services East Valley
Hi Shelly, Thank you for giving Roger a 5 star review! We are glad you had such a positive experience from the scheduling of your appointment to the completion of your project. The team always strives to provide a 5 star experience. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team