Ace Handyman Services Harrisburg
Handyman Service
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Jennifer D.
3 years ago
Recommends
Great service!
I hired Ace handyman services for a full day package to complete several projects at my house. Austin arrived early for his 8 am start time and promptly started working on the kitchen sink. He moved from project to project quickly and completed everything on my list in under 8 hours. He even ran for some needed parts and still finished everything early. Austin was polite, friendly, efficient, and very knowledgeable about all projects he was hired for.
I would definitely hire him again!
Response from Ace Handyman Services Harrisburg
Thank you for the kind words. We know that Austin will be delighted to hear this.
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Carol H.
3 years ago
Recommends
Replace ceiling fan
3 visits needed to replace my fan. The workman I was told would come out the first time did not but I did get a text message indicating another person was on his way. I asked him to select the appropriate fan after a review of the problem. The workman selected a very reasonably priced fan that looked good. It was beautifully installed but there was a problem. You could hear a ticking sound when the fan was turned on.
We were all ready about 4 hours into the process so another appointment was made to fix the fan. This time the workman I was told would come out the very first time did come out and within a few minutes assessed a different fan was needed. Another appointment was required to replace the new fan with another version and the problem was resolved. Both workman were great as they were prompt, friendly, courteous and left my home clean. I was only charged for the first visit and also not charged for the new fan which was a little more expensive. The workmen and scheduling staff were very apologetic regarding the problem and thanked me for my patience. So, in summary I was satisfied with the end result and am planning to use the service again for other repairs. Only negative at all would be I think they’re a little expensive but so is everything these days.
Response from Ace Handyman Services Harrisburg
We appreciate you patience and grace through this process. You are very kind and fair with your review. Thanks so much.
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Catherine S.
3 years ago
Recommends
Austin is a very nice person. We got along very well and had nice conversations while he was working on the faucet. He worked right along and had quite a time with the handle that turns on the water. It was very corroded and he had to use the oscillating saw to get it out. He did a very good job and it looks so nice. The cat tree went very smoothly and also looks so nice. My new kitties will love it.
Response from Ace Handyman Services Harrisburg
We are so happy for the kitties. Thank you for the kind words.
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William T.
3 years ago
Recommends
Job well done
The serviceman was on time each day, pleasant and did good work. My only negative comment would be about the charge for materials. For a small job that required a tube of caulk, 8 nails, a couple brushs of paint, a yard of painting tape and a paint brush I thought the charge to be excessive.
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Mitzi T.
3 years ago
Recommends
Couldn't Live without HandyMan !!!
I just said goodbye to Lindsey & Austin & honestly I am just overjoyed at their good & careful work! This is the 3rd or 4th time I've contracted for this company's help, and I can't believe any other company can come close to the satisfaction I feel as a customer. A good business is "made or broken" with the person who answers the phone & email, and I am always grateful for Marissa's swift, accurate & efficient help! It's actually a pleasure to talk with her! Despite the early, first appt of the day, Austin & Lindsey were precisely on time, (actually a little early, which I love!), cheerful, and ready to go! Their heavy lifting included carrying a new boxed mattress, boxed love seat, & a large, heavy rug up three flights of curved stairs to my apartment, then carrying the old mattress to the sidewalk & back a long alleyway to the dumpsters. They swiftly set up the new mattress & loveseat, then expertly hung four heavy pieces of art and finished by replacing ceiling lightbulbs. All the while, they were lovely to visit with, as we talked like old friends about our mutual families, interests, and love of our pets. Two nicer, more capable people could not be found! They brought their work in under the expected time, giving this grateful customer the absolute best value for my budget! I would trust these people with my life & my loved ones. As a single, older woman I do not allow unknown people into my home lightly, but Handyman and their employees are welcome any time. Bottom Line: there is NO ONE BETTER and there is NO ONE ELSE I would ever consider. THANK YOU MARISSA, LINDSEY, & AUSTIN! THANK YOU HANDYMAN! You can believe that I'll be back - every single time I need household help! THANK YOU! My gratitude simply can't be measured.
Response from Ace Handyman Services Harrisburg
Mitzi, this is the most beautiful and thoughtful Review we have ever received. We are all touched by your kindness. We could not be more thankful and appreciative for your words and continued belief in our company.
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angela p.
3 years ago
Recommends
AWESOME
Austin is the BEST. Will never use anyone else! Definitely have earned a repeat, highly satisfied customer!! Thank you so much!
Response from Ace Handyman Services Harrisburg
Thank you so much, Angela!!!
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Audrey L.
3 years ago
Recommends
Made an Unsatisfied Customer Happy
I have used ACE for quite a few projects. They typically do an excellent job. However, on one particular project I was not satisfied with the results. The manager came and reviewed the results of the project and assigned someone else to correct the results so that I was satisfied. The technician assigned was someone who had done excellent work for me previously. He worked until it was perfect for me. I will continue to use ACE for projects. I know if I'm not satisfied they will take care of it.
Response from Ace Handyman Services Harrisburg
Thank you for posting this. It is our intent to make sure you are always completely satisfied with the work that you pay for. Don't ever hesitate to contact us if you need us to review the work.
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Ken S.
3 years ago
Recommends
Quality Work
Dan did a great job installing the new toilet and kitchen faucet. They look awesome and work well! He did the work within the estimated time, was polite, and did a good job on cleanup.
Response from Ace Handyman Services Harrisburg
Plumbing issues are so frustrating but so great to have them fixed. We will share this with Dan. Thank you.
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Sandy B.
3 years ago
Recommends
Delighted and impressed with Steve D.
Steve was punctual, polite, and knowledgeable!!! He quickly assessed our needs and worked efficiently and courteously to finish the repairs on our outside shutters.
I will recommend him to others and look forward to seeing him again with any future repairs.
Response from Ace Handyman Services Harrisburg
Steve will appreciate this review so much. We appreciate you letting us take care of your repairs.
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Sharon R. R.
3 years ago
Recommends
Impressive; recommend!
Old house, looong list of tasks & projects exceeding my skill set. After bad experiences with landscaper & painter, confidence in hiring professionals is a real issue. Just finding reputable handyman is quite a challenge, & often, it seems, my little house is no priority whatsoever. The growing list of work became truly a “weight”; depressing. Ace Handyman Services, remarkably, scheduled me within a week. Steve D. has the best attitude- patient, willing to tackle everything from replacing garbage disposal to installing doorbell, hanging pictures, etc, etc. He even showed me how to handle a tool properly myself. The cost was not cheap, but considering the timeliness, having one person with knowledge & skills in multiple services & getting it all done in one day- the relief is huge; I’m very pleased & grateful.
Response from Ace Handyman Services Harrisburg
Sharon this seems to be a common theme with clients who come to us. We are so honored to be able to take this weight from you and offer you some peace with the new year.