Ace Handyman Services Harrisburg
Handyman Service
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Tracy B.
3 months ago
Recommends
Excellent Everything!
Robert recently completed work at our house. We needed to have a lamp replaced. He gave excellent input regarding the size and placement and what would work best. He also installed a new ceiling fan in our kitchen ( which looks great) . In addition to this he replaced many of our outlets that needed to be updated. He was pleasant, respectful and very professional . Glad for the great work!
Thanks Robert!
Response from Ace Handyman Services Harrisburg
Thank you, Tracy, for such a great review! We are happy to hear that Robert could complete so many items for you.
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Susie S.
3 months ago
Recommends
Extremely thorough and transparent
Jeremy came to our home to make some general repairs on a landscape light and bathroom fixtures. He listened to what I had to say, gave honest recommendations, went right to work and cleaned up afterwards. He said he had extra time on our request and asked me what else I needed done. He gave some suggestions. I had the dryer vent cleaned out. We had a lovely conversation. I brought up needing additional help in the future with specific projects. We will welcome him back to our home in an instant.
Response from Ace Handyman Services Harrisburg
Thank you for your great review, Susie! Jeremy is a gem and we are grateful to have him on our TEAM.
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Rob L.
4 months ago
Recommends
Great Job done by Matt
Matt from Ace Handyman was professional, skilled, worked hard in very hot weather, and cleaned everything up. The job looks great!
Response from Ace Handyman Services Harrisburg
Thank you for the great review of Matt, Rob. We appreciate it!
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Jason P.
4 months ago
Be warned
I used Ace Handyman Service Harrisburg before and was satisfied. Last week I had them come out to trench an electric line and install an outdoor lamp post. I had all the materials ready and any needed tools on demand.
I came out after an hour and the trench was not done and he was trying to loosen the soil using a drill. At one point he was shoveling the trench with a scooper.
I had to jump in to help, defeating the whole point of saving time to work on another project. When the second hour was up, he still was not done, and he failed to pour gravel into the hole before adding the concrete.
I had to finish installing the lamp post. The bill was $350, which is $175/hour for a straight forward job. And, I thought the original quote of $200 for the job was high ($100/hour). I feel like I wasted my time and money.
The best part is he left his clamp on the post for the concrete to set. I asked what I needed to do with the clamps. He told me to return them to the Harrisburg office the next day.
I feel scammed. Never again. Lesson learned. I don't know what changed between now and the last time I used them, but it certainly is not for the better.
Response from Ace Handyman Services Harrisburg
We are sorry that you feel this way, Jason. We did reach out to resolve this and offered a partial refund. For clarity sake, our Craftsman did not ask for anything to be returned to the office.
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Eric K K.
4 months ago
Recommends
Prompt and professional
Jeremy from Ace Handyman was prompt an knowledgeable. He did his work on re-caulking the shower pan, made good recommendations and cleaned up. Godd work!
Response from Ace Handyman Services Harrisburg
Thank you, Eric! We appreciate the great review.
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Maryellen H.
5 months ago
Recommends
So now I am re-writing my review. Ace hardware just appeared at my door to redo the parts of the porch. Joe has been wonderful and he is currently fixing up my porch for me. In most cases they would not come back and redo their work. If a customer is not satisfied however, this company was right on it and as I said they are here now fixing up my porch. Thank you.
Response from Ace Handyman Services Harrisburg
Thank you for your new review, Mary. We truly appreciate you taking the time to do this. We really want every client more than satisfied by our service. You are so welcome!
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Maryellen H.
5 months ago
Recommends
Poor work
I just bought a house which had a screened in porch which is very small and it need it just a quick touchup of paint
In addition, I had one table which had three pieces very small and two small stools to be put together. They were from Wayfare pretty simple. This cost me a total of $1100 being a new homeowner on my own. I was overwhelmed and confused. I know that there’s many other jobs that need to be done, and I will never called this company again. oh yes I had to buy the paint in addition, so was more like 1300.
Response from Ace Handyman Services Harrisburg
Maryellen, thank you for letting us know about your concerns. We have an appointment scheduled to come out and meet with you to see how we can get this resolved.
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sandy B.
5 months ago
Recommends
Wonderful Job
Jeremy was very pleasant and looked all around my apartment to see what needed to be done before he started the job. He did everything perfect and was very personable and made sure everything was completed to my satisfaction before leaving. I would have Jeremy back if I would ever need him again.
Sandy
Response from Ace Handyman Services Harrisburg
Thank you, Sandy! We appreciate the great review of Jeremy and his work!
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Susan H.
6 months ago
Recommends
Prompt, professional, and excellent work!
In the past several weeks, I've had visits from Ace Handyman (Scott and Jeremy). For each visit, their work was excellent, they showed up on time, and they were very polite and professional. I will definitely use Ace's services again!
Response from Ace Handyman Services Harrisburg
Thank you for your great review, Susan!
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Charles S.
6 months ago
Recommends
The tech was mike nace. OUTSTANDING. Completed the work timely, only charged for the time he was here, and very friendly. I highly recommend.
Response from Ace Handyman Services Harrisburg
Thank you, Charles!