Westlake Ace Handyman Services Lenexa
Handyman Service
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Rod C.
2 years ago
Recommends
Top Notch Service
Daniel was professional and very friendly and did a great job hanging our shades! We now have our go to handyman service company for future needs!
Response from Westlake Ace Handyman Services Lenexa
Thank you for the great review for Daniel. He is a great leader for our team. Please keep us in mind for any future needs.
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John L.
2 years ago
Recommends
Safety hand rails
I was well pleased with the scheduling and installation. I will use them again.
Response from Westlake Ace Handyman Services Lenexa
John,
Thank you so much for the kind review of us here at Ace Handyman Services. I am so pleased to hear that it was such an easy process for you. Please keep us in mind for any future needs.
M
Marsha C.
2 years ago
Recommends
Exceptional service, skilled service team, very easy to work with!!
I cannot say enough great things about Ace Handyman of Johnson County. 15 months ago they did a complete master bath overhaul and recently kitchen modifications with top notch quality. This team of experts communicates well, show up on time, and really are looking out for the homeowner figuring out what is in the best interest of the home and homeowner. I really appreciate how talented this team is and will continue to use Ace for years to come.
Response from Westlake Ace Handyman Services Lenexa
Marsha,
Thank you so much for the awesome review of our team here. We love being able to be the team that can be can make such an impression. Definitely keep us in mind for any future needs!!
A
Angelia S.
2 years ago
Recommends
As Expected
Elle arrived on time and confirmed the work needing done before starting. I was informed on how each project was going to ensure I was pleased and a final walk through at the end. Drywall and insulation was installed under kitchen cabinet from a plumbing repair, new door knob installed, and video door bell. Elle made sure work areas were cleaned leaving me nothing to do. Wonderful job Elle and will be calling ACE Handyman again for my next project.
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Lisa W.
2 years ago
Recommends
My broken door jamb was repaired so well you'd have to be looking for it to know it was broken at all. He also took steps to ensure things were as secured as possible to prevent it from breaking again in the future. The repair took a little longer than I was initially told, but I don't mind at all since the work was very well done and I'm very happy with the results.
Response from Westlake Ace Handyman Services Lenexa
Lisa,
Thank you so much for the great review for Dave. He is very detailed craftsman, that we can trust to make sure that it looks as though there was never any damage.
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Patricia H.
2 years ago
Recommends
Everything was lovely. The professionalism and execution was done in a timely matter and I had no complaints.
Response from Westlake Ace Handyman Services Lenexa
Patricia,
Thank you so much for the great review. We really do have an awesome crew here. I will be sure to pass you feedback on to our guys
D
Don L.
2 years ago
Recommends
Rushed serviced!, impersonable, uncaring
Mike, the handyman did not follow directions, and he became somewhat frustrated when he had to continually cut and recut pieces that he was in a hurry to properly measure. He seemed in a hurry and therefore rushed the job, giving me a less than desirable service
Response from Westlake Ace Handyman Services Lenexa
Don,
I am so sorry to hear that you received a less than exceptional service through us. We do pride ourselves in being the craftsmen that care about our customers experience. We will definitely provide this feedback directly to the craftsman as a training tool to improve their future services. It looks as though from your review that the work he provided was done to satisfaction, albeit with a poor attitude. If for any reason the work itself was not satisfactory please reach out to us and let us know.
S
Suzanne B.
2 years ago
Recommends
Washer and gas dryer installation
Casey arrived and installed my brand new gas dryer and washing machine quickly and efficiently. Then made sure it was level and executed a test on the gas connection to make sure it wasn't leaking. He stayed while we tested both units. I won't hesitate to call Ace handyman services back for future work and will certainly request Casey
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Pam T.
2 years ago
Good service on one repair, but an unsuccessful installation
The handyman arrived on time but without batteries and drill bits needed for the grab bar installation. He had to make a hardware store run before starting the job. The first task was to reattach some kitchen cabinet moulding. He did a pretty good job. The second job was to install grab bars in two showers. I told him I was a bit anxious because he needed to locate studs and then drill through tile for the installation. He assured me he had done this before and did not indicate there would be any problem. However, when he drilled the first hole in the tile he did not hit a stud. So, he proceeded to drill a second hole in the tile and still did not hit a stud. He then told me it was difficult to locate studs even with a stud finder. He said he could use drywall anchors instead, but I didn’t think that would be safe for grab bars. He agreed. So, I canceled the installation. He filled the holes he’d made in the tile with silicone, but the color did not match the tile so the holes are pretty noticeable.
So, I have a mixed review. The handyman was friendly, nice, respectful and did try to do the job. However, I would of appreciated if he would have just advised before starting that locating studs even with a stud finder would be (literally) hit or miss, and probably unsuccessful before he started drilling in tile.
Response from Westlake Ace Handyman Services Lenexa
Pam,
We appreciate your honest feedback, and the opportunity to assist you. While we would love to have every job go perfect, unfortunately there are always exceptions. I appreciate your kind words to the craftsman and will relay those to him. He was very upset that the stud finder gave an improper read of the stud location, as his aim and intention was to complete your work with total satisfaction. Please feel free to reach out if you have any other questions or concerns.
B
Bill O.
2 years ago
Recommends
Curio Cabinet Repair
Ellie did a fantastic job at finalizing replacement of a glass panel on a curio cabinet! There was a lot of residual silicone from the original repair placement of the new glass panel, the glass needed cleaning, and placement of new gaskets to complete the job. Ellie dove right into the work and completed the job quickly and completely. Cabinet now looks great! Would highly recommend Ellie and Johnson County Handyman Services!
Response from Westlake Ace Handyman Services Lenexa
Bill,
Thank you for the great review for Ellie. I am so pleased that the installation went so smoothly. Please keep us in mind for any future needs.