Ace Handyman Services Macon/Warner Robins
Handyman Service
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Unhappy E.
1 year ago
Unprofessional
If you are looking to throw your hard earned money away, be treated in an unprofessional manner and have sloppy work done for your project then this is the company to choose. Terrible customer service and doesn’t take accountability for their poor work. Save you time and decrease your stress and frustration and find another company for your project!
Response from Ace Handyman Services Macon/Warner Robins
Ms. Griffith, I completely understand that you were not happy with your service. We strive to give every customer the very best experience every single time. We missed that mark with you. We have tried very hard to remedy the situation fairly and make you happy in the end. We do appreciate the feedback and will use it to improve! We hope to earn your trust back in the future.
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JASMINE C.
1 year ago
Recommends
KNOWLEDGEABLE AND EFFICIENT
AUGUST 29/23: We had JOSE as one of the crew for the day. JOSE did the Drywall Repair. He pulled out the damaged sheetrock and replaced with new ones. JOSE did an excellent job, applied its finishing and ended up with Flawless Painting. The damaged wall looked as new as ever. He also did paint a part of the Kitchen area and small dining area. He also applied the Popcorn Texture close to the damaged drywall area. Overall, JOSE is very reliable, efficient, knowledgeable and very focused on his work. We are very satisfied, and Jose was great to work with. Another great experience with Ace Handyman Services. And to JOSE....Thank you for a job well done!
Response from Ace Handyman Services Macon/Warner Robins
Jasmine, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon.
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JASMINE C.
1 year ago
Recommends
HIGH QUALITY SERVICE, PROFESSIONAL, SKILLFUL
09/05/23....Ace Handyman Services in Warner Robins, Georgia is a Trusted company in Handyman Services. I have used this company several times and has exceeded my expectations. Today, we had Craftsman JUSTIN. We had a Storm Door installation that we have purchased at Lowes. Unfortunately, this was our second purchase and return, due to the wrong side Door Hinge. JUSTIN, very efficient, trustworthy and skilled had to drive all the way to Lowes and return the storm door in exchange for the right one. Thankfully, they had it on stock. Justin was very knowledgeable, experienced, impressive and got the Storm Door installed quickly and neatly! As usual and always, Melissa was very efficient with scheduling and communication. Overall, we are very satisfied with Ace Handyman Services. WE had a wonderful experience with Ace handyman Services, and I would highly recommend this business to others. And to JUSTIN......It was great having you.......Thank you very much for a job well done!
Response from Ace Handyman Services Macon/Warner Robins
Jasmine, Thanks for the great review! We truly appreciate your recommendation of Justin and will work hard to continue going above and beyond! As always, our team is looking forward to your next visit. Sincerely, Jacob Barclay, General Manager
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Sheryl T.
1 year ago
Recommends
Jose is a very friendly person. He hangs sheetrock. He knows his job very well. Jose constantly updates you on the progress of his job so that you will not be surprised at the end of the day. He is very precise at what he does and he arrives to work promptly and leaves on time, which is very important to a homeowner. I highly recommend his job expertise if you would like to have sheetrock hanged in your house.
Response from Ace Handyman Services Macon/Warner Robins
Ms. Tennyson, we thank you for allowing us to help with the various projects around your new home. We look forward to installing your shower door when it arrives.
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Bobby j.
2 years ago
Recommends
Deck Leveling
Terry was the lead and he was exceptional, always kept me in the loop, showed me pictures before and after repair. The crew was here on time every day and did the job in half the time they estimated. My deck is level and solid. I have recommended them to my friends already. I now have a go to handyman for any future problems.
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Mark L.
2 years ago
They answer the phone and are friendly.
We had new tile laid. Two weeks later the grout begin to crack and one tile came loose.Ace came back to fix the problem. We are hoping we won't have any more problems.
Response from Ace Handyman Services Macon/Warner Robins
Mr. Lynn, we are very sorry there was an issue with your tile job. We strive for 100% satisfaction every time, but, we know that sometimes things just happen. That is why we will always stand behind our work and make it right. Thank you for allowing us to show we will always honor our guarantee!
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Christopher H.
2 years ago
Recommends
Very friendly and professional
When Buddy arrived he was very friendly and worked well in explaining the options on the repairs for the estimate which was needed. He was very knowledgeable and professional and would definitely recommend him and Ace handyman if you need estimates or repairs.
Response from Ace Handyman Services Macon/Warner Robins
We love to hear Buddy continues to deliver the "Ace" way! Thank you for the opportunity to earn your business!
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Candice C.
2 years ago
Recommends
Very professional
Shane was very polite and informative about the work and seems very knowledgeable about his profession.
Response from Ace Handyman Services Macon/Warner Robins
Thank you so much, Ms. Cook! We hope your enjoy your curtains! We look forward to your next project!
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Eric R.
2 years ago
Recommends
On Time, Friendly & Excellent Quality Work
Jessie did a great job repairing/resurfacing the damage on our ceiling caused by a busted hot water heater line.
Response from Ace Handyman Services Macon/Warner Robins
We are so happy Jessie was able to check that ceiling repair off your to-do list! Thank you for allowing us to bring helpful to your home!
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Esther C.
2 years ago
Recommends
Best Service
Ace Handyman service is the best! Brandon was awesome! He installed my cabinet doors in the bathroom! Fixed two pocket doors that had fallen off the hinges, install a floor mirror to perfection, I was just cleaning it! And it’s so sturdy unbelievable’ he did other things and I cannot say how satisfied I am with the service, it’s definitely professional! Don’t hesitate the quality of their work will give you peace of mind! They care! Thanks I now know who to call!
Response from Ace Handyman Services Macon/Warner Robins
Thank you, Ms. Carey! We are thrilled - but not surprised - that Brandon delivered top notch service, yet again! Welcome to the Ace Handyman family! We look forward to being your go-to for everything home related in Macon!