I wish we could do the work for the customer, but we are not insured to go on the roof. Workman's Compensation insurance for roof work is another level of risk that we are not insured for.

We regret that our customer is disappointed in us concerning the fence, but we feel compelled to clarify the history of this fence and what recently transpired. On August 1, 2019 (over 2 years ago), we looked at the fence and gave the customer an estimate of $1,150 plus materials to repair the fence. This is not a typical 6 foot pine wood fence. It is 8 foot with 7 decorative sections built in. The appearance of the fence has seven sections individually trimmed out within the confines of 4x6 wood posts for each section. Our recent estimate of $5,885 was to remove the old fence completely, build a new fence to the same decoration as the old one (including all new posts set in concrete) and to haul off all of the debris and old fence. The customer was not available to tell us what was wanted in place of the old fence, so we quote an exact match to what existed. At the time the estimate was done, we did not know that the customer wanted a 6 foot basic wood pine fence.