Ace Handyman Services Metairie
Handyman Service
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Nancy M.
5 years ago
Recommends
High quality service
Matt was quick and efficient! And very polite!
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Rena P.
5 years ago
Recommends
Prompt service
I have been trying to find a contractor to do a small job on one of my listings. I could not get anyone out. They came as scheduled to give a quote and booked the repair for a week later. Very professional!
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warren h.
5 years ago
Your service is very unprofessional.
A so called estimator came to my home on Wednesday afternoon to give me a price on some work on my home. He came to my home with just a camera in his hand. He told me that he would notify me by weeks end of what it would cost for the repairs. I had not heard anything by !! am on Friday so I called to see what was going on. I was informed that the project was to large of a scope of work for them to handle. If that was the case, I feel that I could have been told that on Wednesday. I would not recommend Handyman Matters to anyone unless they need a light bulb changed. I know that Handyman Matters will not post this comment, they only post good ones.
Response from Ace Handyman Services Metairie
Mr. Warren, I am truly sorry that you are upset with our service. The fact of the matter is that we were in the process of trying to find an alternative to your specific situation. There is significant damage to the home and the cost to repair will likely far exceed the means that you described during the appointment. We were in the process of consulting with Habitat for Humanity and Volunteers of America but was not able to convey that to you in the conversation with our office due to your disposition on the phone. We have been able to help other customers in similar situations in the past. Please let us know if you would like us to assist you in this manner.
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Toni D.
5 years ago
Recommends
Great experience
Todd was great, he called me on Sunday to confirm my appointment on Monday. He called me to see if it would be possible to come earlier then the appointment time. He did say if I couldn't meet him earlier he would come at 2:30 pm. I was able to meet him earlier. Told me exactly what he was going to do and he did it.
Thanks
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Lisa B.
5 years ago
Recommends
Great professional manner
Matt and Rebecca came out to give estimate on repairs. Very professional, pleasant, honest and helpful. Extremely pleased. Gave recommendations....thanks so much! I feel confident that they will do a great job. Stay tuned....
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Patrick C.
5 years ago
Recommends
Clearly explained the details of repair and recommendation as what can be done.
After inspected said they can recycle gutters and vinyl materials and still complete repairs to save cost.
Will start sooner than expected. Matt was friendly and professional... can't wait till work is finished
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A M.
5 years ago
Recommends
Timely with good communication.
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Donna R.
5 years ago
Very nice young man...can't wait till work is finished
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Toni D.
5 years ago
Recommends
Very professional and friendly
I received a text when Dave was on his way, he showed up right on time, Dave was very professional and said he would have the office get back with me to confirm what is needed and the cost.
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Carmella P.
5 years ago
Recommends
Hi, I was very pleased and impressed with the friendliness of the two guys that came to review and quote, Matt and Steven.
I was a bit disappointed that they did not even entertain replacing the garbage disposal. They said I would have to call a Plumber . One of the reasons I need the handyman is to replace the disposal. Other than that, I cant wait for the quote to come back to me (on Thursday 6/20) to see if we can get started fixing all the things .
Thank you for sending these guys and the great experience.