Ace Handyman Services North Houston
Handyman Service
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Margie G.
2 years ago
Recommends
This was my 2nd experience having Bud take care of my household repairs. He is so helpful, courteous and a very good teacher. He showed me all the things I need to know. Answered all my questions, and left everything so clean. He’s very thorough. As a widow, I appreciate his help so much. Thank you, Bud.
Response from Ace Handyman Services North Houston
Thank you for this wonderful, 5-Star Review! We appreciate the opportunity to provide you service again and will look forward to helping you in the future! We will be sure to share your very kind comments with our entire Team.
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Patti K.
2 years ago
Recommends
Always helpful!
Ace Handyman Services has become my go-to for minor repairs around the house, and it makes my life easier!
Response from Ace Handyman Services North Houston
Thank you so very much for this wonderful, 5-Star Review! That is why we are here - "Bringing Helpful Home"!
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Susan L.
2 years ago
Recommends
Expertise
Ace Handyman has only the best technicians for the job you request. When you call the person answers the phone with a wonderful
greeting and let's you know if the job you request is something their people can do. If not, the refer you to a list of businesses that call fill your request! The ace Handyman just left my home and wasn't able to solve my issue, but explained the problem after spending 2:hours working to find the issue! He gave me resources to follow-up on, and extra safety issues he recommended. Expertise is the name of the game with Ace Handyman.
Response from Ace Handyman Services North Houston
All we can say is WOW! Thank you so very much for your wonderful, 5 Star Review. We learned a long time ago, that we cannot meet everyone's needs, every time, so we developed a list of referral partners that we can recommend for those things we either cannot do or cannot do competitively. We are sincerely grateful for you as our Customer and for the great feedback. We will be sure to share your comments with our entire Team!
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Leah J.
2 years ago
Recommends
My experience was wonderful the gentleman that came out Bob was very knowledgeable fast clean professional and very very nice! It was done in half the time that I thought it would be and done better than I thought it would be done! I would definitely use them in the future and no one else and I definitely recommend them highly to everyone
Response from Ace Handyman Services North Houston
Thank you so much for this wonderful review of our services! We always appreciate when our Customers experience reflects our business model for Customer Service. We look forward to assisting you in the future.
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Chandler S.
2 years ago
Recommends
Timely & Experienced, Incredibly Professional, Service and Task Oriented
With 30+ years of experience, Bud came to us in a timely manner, with a very respectful and kind sense of self and demeanor, while remaining task-objective and completion-directed. He didn't rush the job, but used each moment wisely and constructively, giving me a debriefing before and after the completion of the job in addition to tips on things he discovered about my home during the project. He was kind enough to offer a discount as we were first time customers, and, most notably - made a point to ask if he could give our 3 kids toy cars from a box he carried around in his work truck. He certainly made an impression on not only our day, but our week as well. It's this type of service every company should strive in desperation to emulate.
Response from Ace Handyman Services North Houston
What can we say? We are incredibly humbled by your stunning review! We, of course, want to thank you for taking the time to give us this review, but more importantly we want to Thank You for asking us into your Home to provide service for your family. We in the Office will share your wonderful comments with Bud and our entire Team as we look forward to helping you in the future. Thank you again!
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Wendy D.
2 years ago
Recommends
Four hour package
Buck was AWESOME! - assembled bar stools - planter boxes - string lights & fireplace rack - had extra time so he did a few extras - gave great advice for my front door problem & icemaker issues too - on time - efficient- knowledgeable- would give six stars if I could - 1000% recommended!
Response from Ace Handyman Services North Houston
We cannot thank you enough for this wonderful, 5-Star, Review. We always strive to deliver a great experience for our Customers and reviews like this show that we are being successful. We will be sure to share your comments with our entire Team and look forward to working with you again!
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D S.
2 years ago
Recommends
Pros and Cons
Pro: He was timely and efficient also informative.
Con: I caught with his hand in the cage with my dog. I he was wondering around opening doors looking for the garage door. Personal pet peeve, he had his shoes on, no covers. Other than that he was also nice... gave my child toys.
Response from Ace Handyman Services North Houston
Thank you for your positive feedback. All our Craftsmen are supplied with booties (shoe covers). We are sorry that in this case, the covers were not used. This particular Craftsman happens to be an animal lover having 3 dogs, a cat and several birds at home. He always interacts with pets he encounters in the home. And yes, he got turned around inside your home and was trying to find his way back out. We are sorry you found these things to be unsettling and hope that you will consider using our Service again.
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Beverly M.
2 years ago
Recommends
Deck repair
I had Bud come to do repairs on rotted deck and door trim. Great work, very professional. Used him many times
Response from Ace Handyman Services North Houston
We are so grateful to count you as happy Client of ours and thank you for continuing to use Ace Handyman Services for your home repairs. We look forward to hearing from you in the future.
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Leonardo G.
2 years ago
Recommends
Excellent.
Response from Ace Handyman Services North Houston
We thank you for taking the time to review our Service for you. We look forward to helping you in the future!
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Jessica M.
2 years ago
Recommends
Fit me in even with tiny window of time
fixed the problem in about 2 minutes and stood by warranty
Response from Ace Handyman Services North Houston
We are always honored when we are able to address an issue in a timely manner and bring our Customers' faith in our Company back to where we want every Customer of ours to be. Yes we honor our warranty. If we approached problems the way many in this business seem to do, we would not have been in business as long as we have! Thank you for choosing Ace Handyman Services to begin with and to allow us to show you our Company ethics when you discovered a problem with our previous work. We look forward to working with you again.