Ace Handyman Services North Metro Denver
Handyman Service
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Rick L.
4 years ago
Recommends
Brett McKenzie was a pleasure to work with
After an excellent sink install Brett offered to haul away our old sink for $60.00 dollars at which time I declined because i thought our trash company would take it which they didn't. I called back the next day to see if I could get it hauled away and was told it would cost $120.00 dollars and take two or three weeks to do it. Yes I should have had hauled away for $60. Since I used this company for the install I would think they would work with a customer for the original haul away fee. The five star rating is for Brett, I would give customer service 1 star.
Response from Ace Handyman Services North Metro Denver
Hi Rick, Thank you for the honest review and letting us know. Per our conversation, I have another Craftsman coming out to pick up your sink at no additional charge. I apologize for the mishandling of this and if gives us an opportunity to train and be better with our customer service. If you need anything else, please contact me directly. Kim Hobden, General Manager 303.531.6133
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Jerry S.
4 years ago
Recommends
Victoria was prompt , friendly , and professional . Fixed my siding in timely manner. Would definitely use this service again.
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Jim L.
4 years ago
Recommends
knew the problem exactly
His experience told him the problem very quickly. Our ceiling fans are not working and could not be repaired. They are 10-12 years old and from a company no longer in existence. We were charged a nominal amount for his time and experience. We appreciated his timeliness with the appointment and his honesty.
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Duane S.
4 years ago
Recommends
Fantastic
She came in, saw what needed to be done and got it done! Highly professional and friendly, the job was done and done right in no time at all.
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ADOLPHUS C.
4 years ago
Recommends
My repair person, Brett, did an outstanding job without having to install an entire new front door. Issue was only water damage at bottom of door. Also saved me a few e tea $$’s
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Chris W.
4 years ago
Recommends
Crushed it
The whole experience, from the responsiveness, to scheduling to the actual execution of the job were done excellent. Tim did a fantasy Jon and even taught me a few things along the way.
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Amanda D.
4 years ago
Recommends
Friendly & Professional
We were in need of an appliance install that required taking out a cabinet and putting in a smaller one in it's place. I contacted Ace and they provided an estimate and sent out a craftsman the following week. The craftsman that they sent out was a bit inexperienced and he was unable to do the job and referred us to a custom cabinet maker. The referral was not a great fit and they were pretty rude. I contacted Ace again to let them know the situation and they immediately apologized and noted that the company was rude. They had another craftsman contact me and get our situation and sent out John to come do the work. John was incredibly friendly and professional was able to assess our project and provide an estimate for the work. He completed the work in half the time estimated and made sure everything was in working order before leaving. I would highly recommend Ace even though there was a rough start!
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John M.
4 years ago
Recommends
John did a professional job.
Had exterior trim replaced in two different places. John painted, replaced the trim and sealed it. Looks great. Pro job.
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David O.
4 years ago
Recommends
Great job!
Scott was very friendly and a good carpenter. Ace Handyman is on our speed dial.
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Karen C.
4 years ago
Recommends
Professional, knowledgeable workers!
We have used their handymen frequently for years. They are great for all jobs, big.remodels as well as small jobs. I recommend them highly.
Response from Ace Handyman Services North Metro Denver
Karen, thank you for your continued support and trust to Ace Handyman Services Metro Denver! We are happy to hear that the installation of your A/C unit went great. You know where to find us if you need anything! It's always a pleasure to work for you!