Ace Handyman Services Northeast Columbus
Handyman Service
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Debby S.
7 years ago
Recommends
Know their trade, efficient,flexible,shared advice
Both craftsmen were skilled, timely ,efficient and kept me aware of their progress.
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We appreciate your business and feedback.
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Tim W.
7 years ago
Recommends
Simply the BEST
I have never used a handyman service before. As a Financial Advisor, building things and or repair is clearly not my specialty. Having said that, I gave this group a shot. From their front office staff for booking the appointment to the craftsman that arrived at our home, all top notch. They truly care about their work and dedication to their attention to detail. I would recommend them highly if you want things done RIGHT the FIRST time and with the utmost of ease and professionalism. Great job!
Response from Ace Handyman Services Northeast Columbus
Thank you for entrusting us with your projects and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience. We look forward to working with you again.
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Sandy P.
7 years ago
Follow-up
The services we already received met our satisfaction. However, we were supposed to receive an estimate for further services and have not yet gotten it. It's been a few weeks since the worker performed the initial services, and in spite of speaking with an office worker about the estimate several days ago, still no estimate received. I don't know what to make of that other than the company does not wish to do the additional work.
Response from Ace Handyman Services Northeast Columbus
We are sorry but we do not have record of your name in our system. Perhaps it is under another name? Please give us a call at 614-212-4422.
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Donna M.
7 years ago
Recommends
The service was of very high quality. Very professional and clean. He stayed on task and finished when promised.
I'm very happy I chose Handyman Matters. My work was done in the time promised. The work was completed in a professional manner and of very high quality and he kept all areas very clean. I will use them again.
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We greatly value customer feedback and take great pride in the work we do. We are pleased that you had a great Handyman Matters experience. We look forward to working with you again.
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Debbie G.
7 years ago
Recommends
Handyman
Gerald came out and put together a bench and replaced bulbs in the landscape lighting and replaced a bulb in the chandelier. He did a great job and they were quick to get me an appointment. It is a great service small or large.
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience with Gerald.
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Stephen F.
7 years ago
Recommends
Professional and friendly. On time.
I had a crack in my ceiling in The second floor. The individual worked hard to solve the problem. I was a little disappointed in the end result. I was told the plaster would dry white but it dried gray. Huge difference when it comes to matching the rest of the ceiling. The pattern stopped on the ceiling the area repaired was not as close as I thought it would be. In some areas there was no pattern.
Response from Ace Handyman Services Northeast Columbus
Thank you for your comments. It was good to speak with you on the phone regarding this.
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Mindy Z.
7 years ago
Recommends
Knowledgeable and efficient!
Gerald was wonderful! He and his colleague installed our new ceiling fan (20' up!) and he also reinstalled several closet doors on the same trip. I love Handyman Matters...this is our second time to use their services and I know I can count on them!
Response from Ace Handyman Services Northeast Columbus
Thank you for your business and for taking the time to share your Handyman Matters experience. We greatly value customer feedback and are pleased that you had a great experience with Gerald.
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Sharen R.
7 years ago
Recommends
I was very happy with the work Kyle performed at my residence. Kyle installed 2 solar outdoor lights and replaced outside light in carport. I was pleased with his work and will call again when I need other work done. Thank you
Response from Ace Handyman Services Northeast Columbus
Thank you for taking the time to review us and share your Handyman Matters experience. We appreciate your business and feedback, and look forward to the next time we can provide service.
M
Matt L.
7 years ago
Recommends
Exactly what I needed and ended up to be slightly lower than the lower end of the range of the origiinal estimate
After having searched in vain on Home Advisor and Angie's List for someone who could jack up a sloping front porch, which resulted in either only people who install fences and decks, or one company who did come out to say they couldn't bid it until after I would first have to separately hire and pay for an engineer to look at the porch, I found Handyman Matters through word of mouth means even though my friends only had small interior work done. The owner and I met at the rental property to discuss options to address the problem. His "can do" approach, instead of making it seem like an engineering feat, made me have him look at a back porch support issue too that I had put off for many years. I was given a high and low range estimate since a lot of unknowns until the front porch would be opened up. The carpenter assigned, Gerald, was a rock star, and was able to point out to me how a prior repair 25 years ago set up the current problem and how he had now tied all the structure together better to spread carrying the load going forward. He also explained different decisions he had made in executing the repairs. So two problems I had put off addressing for over a decade by being stumped as to who could provide an affordable solution, got solved for only $1,644 which is the best investment I've made in a long time.
Response from Ace Handyman Services Northeast Columbus
Thank you so much for taking the time to write such a wonderful review. We are so glad that we were able to help. Gerald is a master at his craft and we are lucky to have him as a member of our team. We look forward to the next time we can provide service.
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William S.
7 years ago
Garrage door repair
It took two trips when I had told them what the problem was and it is still not working properly
Response from Ace Handyman Services Northeast Columbus
We are sorry we could not fix the issue. We replaced the sensors twice per the customer’s request and both times had the door operating when we left. After it stopped working for the second time, we referred a garage door company who replaced the mother board in the opener and the remotes and we understand it is working now.