Ace Handyman Services Northwest San Antonio
Handyman Service
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Helen C.
4 years ago
My only issue is that my “guy” couldn’t repair my shutters. Otherwise everything was tremendous!
Response from Ace Handyman Services Northwest San Antonio
Thanks Helen! Sorry we were not able to help you with the shutters - every once in awhile there's something we run across that we're unable to help you with. But we're glad that we were able to take care of everything else! Thanks for your business and we look forward to serving you again.
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Chris M.
4 years ago
Recommends
Awesome work!
Brett did a great job installing our custom door. Absolutely would hire these guys again! Very professional, on time and efficient.
Response from Ace Handyman Services Northwest San Antonio
Chris - we are happy to have been able to help you with your door! Thank you for your endorsement, and for your kind words about Brett and his work.
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Kevin T.
4 years ago
Recommends
Excellent service, Friendly Staff, Courteous, Efficient
Hiram came over to our office today to hang a 70lb office sign. The finished job was excellent. Hiram was here on time. He did a great job and was very friendly. Irma was very courteous, friendly, and helpful as the dispatcher.
I think "Ace Handyman" has got something going on here. It's refreshing to get good customer service these days. I'm SO tired of Covid excuses and past freezing weather excuses as to why something can't get done very quickly or why it's so expensive. Keep up the good work, Ace! You're setting the standard for other service-based companies.
Response from Ace Handyman Services Northwest San Antonio
Kevin - what a great review! Thanks for taking the time to write about your experience with us. You captured and validated what we strive for - we are a professional handyman service that provides timely, quality, cost-effective and friendly help. It all has to come together to insure a great experience. Thank you so much for your trust in us and for your business!
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Kathy S.
4 years ago
Recommends
Brett fixed many doors, broken rocker, and used for hanging glass art.
He was on time, polite, and handled many jobs on our list.
Response from Ace Handyman Services Northwest San Antonio
Kathy - We love lists! Very pleased that Brett was able to knock it out, and while doing so was timely and kind. Thank you for trusting us to help you - please let us know when we can serve you again.
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Jobby J.
4 years ago
Recommends
Excellent workmanship
Replaced two door, then fixed two other doors and used some of the trim to replace some damaged trim. Also claimed a couple places that needed it. Great and friendly workers. Would use them again
Response from Ace Handyman Services Northwest San Antonio
Robert & Mildred - Thank you! So glad we were able to help you with the doors and the other items, and that we all had a good time doing the work! Thanks for your review and we look forward to helping you again.
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Christine P.
4 years ago
Recommends
Excellent Service, Knowledgeable, Outstanding Job!
Jim and Jason were sent to install French doors on our patio and to do a drywall patch in our garage. The night before they arrived, we realized that the tile installers who had just installed our newly tiled shower (not from this company) apparently did not hook up the water pipes correctly behind the tiles, and I was really sick about it. I told Jason about it, and he said no problem, he could fix it, and he removed some tiles, found the problem and took care of it so that we could re-tile a working shower. Life saver!
They also installed the new patio French doors perfectly, and the drywall patch is perfect! They did fantastic work, took care of everything in one day, and I know who to call next time for sure! They were professional and friendly as well. Highly recommend!
Response from Ace Handyman Services Northwest San Antonio
Christine - where to begin? What a wonderful review - we can't thank you enough for your business and for your thoughtful words! I'm pleased we were able to help you with what we originally were meant to do, as well as handling something that was causing you a bunch of grief. We strive to perform the work effectively, but it's key we listen and respond appropriately. Thank you for your recommendation to others!
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Bon V.
4 years ago
Recommends
The guy who came to the house was nice, however, he did not know really what he was doing. He did not research the project before coming to the home. Our project.was not completed, much less started
Response from Ace Handyman Services Northwest San Antonio
Bonnie - thank you for your review. I appreciate you kind words about our craftsman's demeanor and attitude, and I'm sorry we did meet your expectations for the work you wanted us to perform. When our craftsman arrived onsite, he did research the adhesive you purchased for us to use and determined that it should have worked with the items and surfaces involved. He attempted to use the materials with no success. We did not charge you for the trip we made, and offered to return and attempt to use different adhesive. Thanks for calling us and we wish you all the best.
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Sharon S.
4 years ago
Recommends
Great service, excellent work.
The individual who provided service to us (Jim) was professional, engaging, knowledgeable and completed the work in a timely manner. He explained in detail what was done when the job was finished. He was on time and the cost of doing the work was reasonable. We would not hesitate to call on Ace Handyman again when the need arises.
Response from Ace Handyman Services Northwest San Antonio
Sharon - doors can be tricky. We're happy to have helped you in a way that met your needs, including explaining the work we performed. We greatly appreciate your compliments on our craftsman and our pricing, and we look forward to helping you with anything else you need!
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Cheryl M.
4 years ago
Recommends
Prompt and professiona! Friendly!
Response from Ace Handyman Services Northwest San Antonio
Cheryl - Yay! Love your review - short and sweet but captures it all. Thank you!
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Richard H.
4 years ago
Recommends
Fast and efficient service!
Brett was very pleasant. He was able to replace my leaking faucet in no time. Very efficient. I would use the service again.
Response from Ace Handyman Services Northwest San Antonio
Richard - Thank you for taking the time to write a review. We love to help in a way that is pleasant and efficient and we look forward to serving you again!