Ace Handyman Services Omaha
Handyman Service
Write a Review
All Reviews
A
Amy B.
5 years ago
Recommends
Excellent Attention to Detail
Austin installed a new vanity in our powder room and he did a fantastic job. The work was more labor intensive than either of us anticipated, but Austin was very meticulous and thorough and the end result was fantastic!
Response from Ace Handyman Services Omaha
Thank you Amy for the great review and continued business with us! We appreciate you and look forward to working with you again!
T
Theresa R.
5 years ago
Recommends
Professional, courteous, and thorough
I had a leak from a skylight that I had replaced sometime back and it was time to tackle the drywall repair part of the damage. Communication from Handyman Matters was spot on, complete with a text when the technician was going to arrive with a bio of the person and a picture so you know who to expect at your door.
Austin did a great job with repairing the area so it looks all new again. He maintained a clean work area and cleaned up after completing the job. Communication during the appointment was excellent: Updates were early and often and clear conversations on what I wanted to do myself and what parts he would do, along with a time estimate on job completion.
Thank you very much!
Response from Ace Handyman Services Omaha
Theresa, thank you for such a wonderful and detailed review! We appreciate you choosing us and look forward to working with you again!
K
Kathy S.
5 years ago
Recommends
Great job. Thank you Austin.
Response from Ace Handyman Services Omaha
Thank you Kathy for the wonderful review! It was a pleasure working with you!
E
Eric S.
5 years ago
Recommends
Electric Dog Door
Fantastic job!! Was exactly on time, did a great job with the installation and completely cleaned up after himself! Would recommend without hesitation. Thanks Austin.
Response from Ace Handyman Services Omaha
Eric, thank you for the great review! It was a pleasure working with you. Feel free to call anytime!
L
Lynn M.
5 years ago
Recommends
Excellent customer service
I had an issue with one item of work done and I got a call right away the next morning and they came back and fixed it that same day. Great responsiveness to my concern. Thanks Shari, Austin, and Doug for all your help!
Response from Ace Handyman Services Omaha
Thank you Lynn for the updated review and 5 stars! Customer satisfaction is our top priority so thank you for taking the time to let us know and resolving the issue. Have a great day!
L
Lynn M.
5 years ago
Recommends
Good service overall but one issue
Austin did a great job with the various tasks I had for him. One of those tasks was to mount a TV on the wall. However, he didn’t hook up any components or ask me to before he hung the TV. I cannot reach to plug in my FireStick so now I have a useless TV.
Response from Ace Handyman Services Omaha
We are so happy we were able to get this taken care of for you and for your updated review! Thank you Lynn!
"Excellent customer service
I had an issue with one item of work done and I got a call right away the next morning and they came back and fixed it that same day. Great responsiveness to my concern. Thanks Shari, Austin, and Doug for all your help!"
R
Ralph O.
5 years ago
Recommends
He was very professional, manage time, and punctual.
Response from Ace Handyman Services Omaha
Ralph, thank you! It was a pleasure working for you!
B
Brian M.
5 years ago
Recommends
January 2020 Job
Austin did a great job! Not only was his work high quality, he was proactive and kept me informed of the process, next steps and curve balls he encountered. Austin’s demeanor was outstanding! He is very polite, engaging, truthful and factual. I greatly appreciate that! The other guy, who came to assist with setting the tile, was equal (I think his name is Taylor...?). I also appreciate Turner reaching out at important points in the process to keep me abreast of the job discoveries and next steps. I will remember this experience and if we ever have need of a handy man, I will not hesitate to contact you. Expect that I’ll ask for Austin and the other guy to do the job.
Kind regards.
Brian Mann
Response from Ace Handyman Services Omaha
Brian, thank you for such a wonderful review! We enjoyed working with you. Please call us anytime!
E
eric l.
5 years ago
Recommends
excellent customer service and flexible schedule
highly recommend service to friends and relatives.
Response from Ace Handyman Services Omaha
Thank you for the great review! We appreciate you choosing Handyman Matters and look forward to working with you again!
L
L P.
5 years ago
Recommends
Excellent Service
Austin came out patched a whole in our ceiling from a water leak repair. He did an excellent job. I was very satisfied with the finished result. I would definitely use this service again.
Response from Ace Handyman Services Omaha
Thanks so much for the opportunity to help with this! Let us know if there is ever anything else we can help with!