Ace Handyman Services Pearland
Handyman Service
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Celeste R.
5 years ago
Recommends
Great Experience
Ray called me the night before to review my list of projects. He called again the morning to give me an idea of his anticipated ETA. I just moved into my house and not all things are where they belong; he was patient while I hunted down the correct hardware for my TV wall-mount. Ray was thorough, courteous, and extremely professional. He checked in with me frequently about the time that had elapsed and ensured that I understood how they charge for their time.
I will absolutely use their services again and plan to recommend Handyman Matters to friends and family.
Response from Ace Handyman Services Pearland
Great feedback, thanks! We are a professional service provider and I love to hear when we exceed expectations.
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Lynn B.
5 years ago
Recommends
Very courteous, professional, & prompt.
Really had a great experience with Handyman Matters tech Raymond. Very personable, pays attention to detail, and works hard the entire time he is at the job! The job consisted of cleaning up area to prepare for replacing 2 pieces of sheetrock, base boards, texture walls, caulk, re-glue a couple of tub trim tiles & grout,& paint. It took 2 four hour days & the only thing not able to complete was painting. At that point, since they charge by the hour, I told Ray I would paint. I am very satisfied with Rays work! They supplied sheetrock & baseboards AT A PERCENTAGE ABOVE COST of materials, which I had to agree to since it was raining & I have short bed truck! This bothered me. Cost of job $804.00. This was my 1st experience with a by the hour company. Workmanship awesome, but I would have to think hard about time frame for job to use this form of service again. I am used to bids!
Response from Ace Handyman Services Pearland
Thank you for the feedback. We offer and allow our customers to provide materials, most contractors do not. Most of the work we do is "non-standard" so we are a T&M company. We can offered fixed-pricing, but we will be guessing and the bid will be padded (just like our competition). We prefer to be transparent and open with our processes. All bids are provided and approved before we begin the work.
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Michelle N.
5 years ago
Recommends
Doggy door installation
Anthony did great work on installing my electronic dog door on an existing patio door. Job was done in an appropriate amount of time and works as intended. He measured and mounted it based on my dog’s heights.
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Ember G.
5 years ago
Recommends
Great service.
Ray cleared out our dryer exhaust. He was on time, friendly, and informative. We will definitely be using this company again!
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Joe C.
5 years ago
Recommends
Assessment of balcony problem and bid to fix it
Anthony listened to my description of the problem of structural support for my balcony. He understood the problem and did the needed assessment to define a solution. He translated that understanding into a bid for the manpower needed to do the job and thus the cost. He understands that repairs are time critical since there is a possible safety concern. He will organize the team to do the work and get it done. I would recommend him for getting a plan defined and providing estimates.
I'll reserve final recommendation until the work is done within the cost estimate.
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Tony M.
5 years ago
Recommends
Weather stripping and gate door latch adjustment
Russell arrived on time and did a quick and professional job. Another benefit the company took credit cards. I would recommend this company.
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Robert A.
5 years ago
Recommends
Great Experience
Very professional company. The personnel were very courteous and friendly. Communication was accurate and timely, including follow up. Work was splendid; cost reasonable. Russell was the repairman and did excellent work. I highly recommend him as well as the company.
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Liz N.
5 years ago
Recommends
High quality, professional service
Anthony came to my home the day I called. It just so happened he was available. He was able to solve my problem and went the extra mile to make everything perfect. Handyman matters has helped me on several occasions and I’m always pleased with their work. Danielle, the lady that schedules services is terrific.
Response from Ace Handyman Services Pearland
Thank you for your continued business! I love that multiple craftsmen have visited your home and that you get the same, consistent service.
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Janet R.
5 years ago
Recommends
Home repairs
Russell was very professional and did a great job repairing grout and caulking in the bathrooms and Sheetrock repair. He also fixed a ceiling fan and bathroom door for me. I’m very pleased.
Response from Ace Handyman Services Pearland
Thanks for the feedback. Our priority is customer service and it's always nice to hear when we provide a quality service.
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Marilyn B.
5 years ago
Recommends
Definitely high quality service!
The technician was prompt, courteous and explained everything that needed to be done and why! I will definitely use Handyman Matters again!
Response from Ace Handyman Services Pearland
Thanks! Please call us again when you need assistance with repairs.