Ace Handyman Services SE Wisconsin
Handyman Service
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Matt T.
3 years ago
Recommends
Amazing service
This is the second project I used Ace for. Dan did a great job installing the shower door, completed the work with attention to detail, and finished on time.
Response from Ace Handyman Services SE Wisconsin
It was our pleasure to lend a hand with another project at your home Matt and we appreciate you taking some of your valuable time to post this positive review! We look forward to an opportunity to "Help You Love Your Home" in the future!
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Ron B.
3 years ago
Recommends
Works is done and looks great
The Best -
Alfredo understood immediately what I was trying to accomplish in a bar revamp, and put it all together exactly right the first time, making one small change that even improved things from my original vision. Absolutely tickled pick how well this came together.
Also the best -
Had a major decision about two ways to do the floor - Alfredo's experience with these things helped me to the messier and more time-consuming, but ultimately better way to do this. Very very happy with how that turned out as well.
Not as good -
A bit of a bobble with a laundry room. Someone else did this, and it wasn't quite prepared correctly, and when the plumber came he said he couldn't work on it and wanted to walk out. Alfredo rushed up from his basement work, quickly cut some needed holes in the floor, smoothed the situation over, and got things back on track before getting back to his projects in the basement. It did all get done and is fine now.
I'm very happy with the work overall, only the bobble around the laundry room makes this a 4 instead of a 5. I'd use them again. Alfredo is very much a "can-do" type of guy, which is definitely the personality type you want from someone working on your house.
Response from Ace Handyman Services SE Wisconsin
Ron - Thank you for taking the time to let us know you were pleased with our work and also for letting us know where we can use a little improvement! Our goal is to always provide the best possible service to our customers from beginning to end because we truly believe in our mission of "Helping you love your home." We value your time and really do appreciate you taking a few moments to let us know that one of our team really stood out in your mind! Thank you again & we hope we will have an opportunity to serve you again in the future...our Craftsmen really enjoyed working with you!
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KARA F.
3 years ago
Recommends
Professional knowledgeable and friendly
Alfredo did a great job. He understood the tasks that needed to be completed and was able to complete the full list!
Response from Ace Handyman Services SE Wisconsin
Kara - So glad we were able to take care of your entire home to-do list before the holidays! Our Craftsmen do their best for every customer & we sure do appreciate you letting us know that we hit the mark at your home....great customers make our jobs very satisfying! Thanks for taking the time, especially at this busy time of year, to post this positive review!
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Barbara R.
3 years ago
Recommends
Professional company with integrity
I have used this company for many projects. They are always courteous, professional, and their work is well done. I highly recommend them!
Response from Ace Handyman Services SE Wisconsin
It is wonderful to hear from a repeat customer that we are living up to our mission of "Helping You Love Your Home" on every project.....thank you for taking some of your valuable time to let us know Barbara!
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Esther M.
3 years ago
Recommends
Professional and great service
The Craftsman that came out today was very professional, friendly and courteous. The service provided met my expectations and then some. I would certainly recommend Ace Handyman Services. He did a great job! Thank you team for good communication from start to finish.
Response from Ace Handyman Services SE Wisconsin
Esther - Thank you for the high praise! We are pleased that we were able to take care of you project today & hopefully having things all cleaned out & working more efficiently will give you some peace of mind. We appreciate each and every customer and especially appreciate you taking the time to let us and everyone else know we met your expectations!
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Cyndi D.
3 years ago
Recommends
Thanks to Karen and Dan for fixing my storm windows before winter really gets here!
Response from Ace Handyman Services SE Wisconsin
We are so happy that we were able to get over to your home quickly & take care of this for you Cyndi! Thank you for taking some time out of your busy schedule to post this positive review....especially at this very busy time of year....we really do appreciate it!
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Laura G.
3 years ago
Recommends
Great experience dealing with Ace. Left message called back in timely manner and the wirk was completed fast and efficiently. Will definitely use again.
Response from Ace Handyman Services SE Wisconsin
Laura - Thanks so much for taking some of your valuable time to post tis positive review! It means a lot to our entire team that we served you well and we look forward to an opportunity to do so again in the future!
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Mark E.
3 years ago
Recommends
Above the range microwave
Dan did a fantastic job of replacing my microwave. He was polite, courteous, and got the job done. I will use Ace Handyman in the future.
Thanks,
Mark
Response from Ace Handyman Services SE Wisconsin
Mark - Our entire team appreciates you taking the time to post this review and we look forward to being able to lend a hand in the future! Thanks so much!
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Kirsten K.
3 years ago
Recommends
Good work but...
We liked this service a lot and would recommend with two exceptions. First, we needed some gutter repair on a second story and tho we very much appreciated their coming to help us with this, we dont know why the first handyman didn't bring this own ladder knowing at was a second story job. He has to stand around and wait for another guy. Secondly, we did need a gutter part that we were told was at the local Ace store. My husband went there to be told they have never stocked such parts meaning he had to make a separate run out to Lowes. That was kind of a pain. But prices were reasonable, overall communication was good and they did a good job. Just those 2 things makes it a 4 star rather than 5.
Response from Ace Handyman Services SE Wisconsin
Kirsten – thank you for taking the time to post this review! We were happy that we could take care of your gutter repairs before the wintery weather sets in! Regarding your concerns with the ladder: the craftsman who arrived earliest was driving one of our newer vans which is not yet equipped with a ladder rack (it’s on our priority list!) so we sent another van to bring the ladder. You were not charged for time the craftsman was waiting or for the additional Craftsman's time. Regarding your concerns with the additional materials needed – these materials were outside the original scope of work which was to reattach a section of loose gutter at roofline & reinstall a short section of downspout between those 2 roof sections. While completing this the craftsman noticed that the long section of gutter on the west side needed additional gutter hangers which should be evenly spaced over 18 to 36”. As your husband had acquired all the materials for the original scope of work, he asked our craftsmen to wait so he could run to pick up the additional gutter hangers. Unfortunately, he had to run to three different retail outlets before he could find them. While we wish we could, we cannot be responsible for either the assistance at the retailers nor the inventory those stores keep on hand. The craftsmen waited and, upon your husband’s return, installed the gutter hangers he had acquired. All at no additional charge to you. The craftsman also informed your husband of the additional gutter hangers needed on the west gutters, the east gutter above the garage, and perhaps other gutter areas which were not inspected. While much more work was done outside the original scope of work, you were not charged for the additional time. Thanks Krista for both your business and your time to post this review!
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Kristen R.
3 years ago
Recommends
Professional and Friendly
Ace Handyman Services provided quick and efficient work for our facility. Would highly recommend them!
Response from Ace Handyman Services SE Wisconsin
Thank you for taking the time to recognize our team's efforts for you over the past months at your facility Kristen! We know how valuable your time is and we really appreciate your comments and the opportunity to lend a hand a with your maintenance when you needed us!