Ace Handyman Services Southeast Columbus
Handyman Service
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Nicole M.
4 years ago
Recommends
High Quality Service
Rick did a great job installing my water line for my new fridge. He was nice and professional the whole time he was here.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and review. We very much appreciate it.
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KATHY S.
4 years ago
Recommends
Prompt service
Service handyman arrived when promised. He was able to determine the problem and get the right parts. He finished within the estimated time and was polite, courteous and helpful.
I will use the Ace Handyman service again.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and taking the time to share your experience with us. We are glad it was a positive one and look forward to when we can provide service again.
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Elizabeth B.
4 years ago
Recommends
Professional, Friendly Efficient
I am very happy that I found this business. My last two experiences have been with them installing light fixtures at my home. My previous fixtures have been in my house since at least 1998. They needed updating - to say the least. Both Eric and Rick did a wonderful job. I will gladly use ACE Handyman for additional projects I have in mind around my house.
Response from Ace Handyman Services Southeast Columbus
Thank you for business and for taking the time to share your Ace Handyman Services experience with us. We appreciate both, and look forward to providing service again soon.
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Lisa S.
4 years ago
Recommends
Job Well Done
New door and trim and baseboard painted in basement bathroom - work done in a timely manner and looks good.
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business. We appreciate your trust on your latest job and your review. We look forward to providing service again soon.
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Dan G.
4 years ago
Recommends
Very good quality job
Removed old cabinet and range hood. Installed new microwave and cabinet over the range. Don did a very good and efficient job. The second time of using Ace. Would use them again
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business and taking the time to share your latest experience with us. We are glad it was positive and look forward to when we can provide service again.
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Ian Z.
4 years ago
I hired this company to help me hang Christmas lights in areas on my house that I didn’t feel comfortable with being up on a ladder. Overall, I’m pleased with the job that was done but I was not pleased with how far off the original quote was. When I scheduled the service on the phone, I was told that it should only take about an hour. In fact, I was told that I should think of another small job that could be done to fill the hour in order to get my money’s worth. Once the service men came out, I was told it would actually be two hours and the price was almost double the original quote. At this point it was too late to cancel the appointment as there is a fee for having the service people out to begin with. I was also asked to submit photos of the areas that the lights would be hung, so there was no secret as to how much work needed to be done.
Response from Ace Handyman Services Southeast Columbus
We are always disappointed when we receive less than five stars and we are sorry that your experience wasn’t completely satisfactory. We have reviewed these challenges with our team to ensure we continue to improve. Our schedulers work very hard to assess the proper amount of time that it might take but there is always a chance once a craftsman is on site that it could be different. There is no fee when we are unable to come to an agreement on the price before the job actually starts. In this case the job did take 2 hours, not 1 and we sent a second craftsman to ensure it was completed as it required a 32 foot ladder for part of it. Finally, after hanging the lights they stopped working and required additional attention. We do apologize for not meeting your expectations. Paul - Owner
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Marlena T.
4 years ago
Recommends
Don was polite, professional and the quality of his work was great!! Would definitely recommend Ace Handyman and Don to friends and family.
Response from Ace Handyman Services Southeast Columbus
Thank you for taking the time to review us and share your Ace Handyman Services experience. We greatly value customer feedback and are pleased that you had a great experience with Don.
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Karon W.
4 years ago
Recommends
Another job well done
I'm so happy I found a company I can depend on and that does great work. Today's job involved replacing a toilet and some shower heads. I gave Eric a vague description of what I wanted in the toilet and just let him pick it out. l couldn't have made a better choice myself. He was able to come a few hours earlier than originally planned and that was GREAT. I already have a job for Ace next month in the other condo I co-own. This is definitely my "go-to" company.
Response from Ace Handyman Services Southeast Columbus
Thank you for entrusting us with your projects and your business. We also very much appreciate your review and very much look forward to providing service again soon.
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Christina T.
4 years ago
Recommends
Always a pleasure to work with
Don always does great work. Highly recommend!!
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business over the years. We always enjoy and look forward to working with you. We appreciate your most recent business.
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Susan T.
4 years ago
Recommends
Excellent Service
The wind blew a piece of siding on our soffit loose so I called Ace Handyman to schedule a repair. Eric arrived on time and completed the job quickly. It looks great. Eric was polite and professional and I really appreciated the e-mails and texts letting me know he was on his way. This was the second time I have used Ace Handyman Services and I highly recommend them!
Response from Ace Handyman Services Southeast Columbus
Thank you for your trust and business. We very much appreciate both, and the time you took to share your latest experience with us. We very much look forward to providing service again soon.