Ace Handyman Services Southeast Columbus

Handyman Service

8 Lockville Road,

Suite A

Pickerington, OH 43147

Closed Today Closed

acehandymanservices.com/offices/southeast-columbus

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All Reviews

N
5 years ago
I was happy with the work Clint did. There was a little confusion on the estimate but half of it was my fault, just recommend reading to make sure all the work you want completed is included. Great customer service and very friendly. Already working on lining up a second job.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with us. We are glad it was a positive one and look forward to working with you on your next job.
H
5 years ago
Excellent service
We are so pleased with everything. We will definitely use their service again in the future.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with us. We look forward to the next time we can provide service.
E
5 years ago
First Time Customer - Not using services again
I booked a full day and only got 2.5 hrs not 8 hrs. Despite what was discussed with the front office rep on the phone, I believe she manipulated the schedule for their benefit and intentionally mislead me. When I questioned her twice about it (5.5 hrs) with no reply and discussed inconsistencies with what happened vs their written policy I had an unsettled feeling of lack of honesty. Work would likely have cost me double than initially discussed so I CX job. Job was easy stuff--painting, shutter replacing, etc. Worker (Eric) was fine, solid work to that point. Wouldn't consider again.
Response from Ace Handyman Services Southeast Columbus
Per other review from same customer - We are sorry you had a poor experience. As you note, we always review how our service works over the phone before scheduling and then we send the information in an email to verify the conversation and provide transparency. We have reviewed this specific situation with our team to see where we could have improved the situation.
M
5 years ago
Another Awesome Job
Again Clint was on time efficient and the sink counter was exactly what I wanted! He was the only person who understood what I was talking about and his measurements were spot on! We are beyond happy with our new bathroom countertop it is absolutely amazingly gorgeous! Did I mention he cleaned up and vacuumed my bathroom as well just totally impressed as usual! As always dealing with Michelle was a delightful experience shes always on top of what’s going on! Thank you both so much!
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business over the years and for taking the time to share your experience with Clint and Michelle. We are so glad it was an overall positive experience and that Clint was able to assist and work clean. We look forward to the next time we can provide service.
C
5 years ago
Professional and Trustworthy
This is the only company I trust in my home. The best!!!!
Response from Ace Handyman Services Southeast Columbus
Thank you for your repeat business over the years. We always enjoy and look forward to working with you, and appreciate you letting us be your home ally.
A
5 years ago
Very helpful!
Helpful and informative!
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with us! We appreciate both and look forward to the next time we can provide service.
G
5 years ago
Small Projects, Great Service
Don was excellent! He arrived on time, which indicates this company values the customer. After each task he confirmed it was completed to my satisfaction. He was polite and very informative. Thank you Don.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with Don. We are so glad that it was a positive one. He is an excellent craftsman and we so glad that he is part of our team. We look forward to the next time we can provide service.
E
5 years ago
First Time Customer - Bad Experience
Office inconsistent with emailed daily rate policy would not honor their published info. I booked a full day and they only did 2.5 hrs of it. It seems they manipulated the schedule to their benefit despite what was communicated beforehand to the customer. When I questioned the office rep about the situation and inconsistencies I ultimately cancelled the project with them due to unsettled feeling, seemed I was being lied to. Too bad as the actual worker Eric was fine and did solid work so far. In the end had I gone forward would have cost me double.
Response from Ace Handyman Services Southeast Columbus
We are sorry you had a poor experience. As you note, we always review how our service works over the phone before scheduling and then we send the information in an email to verify the conversation and provide transparency. We have reviewed this specific situation with our team to see where we could have improved the situation.
M
5 years ago
Great Experience
This was the first time we used Handyman Matters, but we would definitely call them again. I like that they quote you the most it will cost and then adjust when the job is complete. They seem very honest, and we were pleased with the results.
Response from Ace Handyman Services Southeast Columbus
Thank you for your business and for taking the time to share your experience with us. We are glad that you appreciate our not to exceed pricing and our workmanship. We look forward to the next time we can provide service.
K
6 years ago
Professional, Reliable and Overall a Great Company to Work With!
Eric did an amazing job - new wall, crown molding and doors look great! We are so happy with the finished project and couldn’t ask for a better craftsman to work with. From project design with Paul to project completion with Eric, we have enjoyed working with you guys.
Response from Ace Handyman Services Southeast Columbus
Thank you for entrusting us with your projects. We are so glad that you are pleased with the process and the outcome. We very much look forward to working with you again.