Ace Handyman Services Summerlin
Handyman Service
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Cindy M.
4 years ago
Recommends
Customer Service at its best. 8:00a appointment and they were right on time. Kevin came to our home twice now for different issues each time. Prompt completion of a water damaged door from outside door into into the garage. The door now looks Brand New. While here he readjusted the door locking mechanism. When done, our door now closes properly, with no light leaks around the edge of the door. Kevin did not charge us for that good deed. Many thanks to Handyman Matters. You will be called upon again and again. Kevin, you did a fantastic job. Until next time .... Thank you all. I will recommend HM every day of the week.
Response from Ace Handyman Services Summerlin
Thanks Cindy! Such a thorough review. We appreciate you. Glad Kevin was able to go the extra mile for you with no charge. He is a good human. We have changed our brand to Ace Handyman Services but if you did recommend Handyman Matters.com to friends they will be re-directed to our new website.
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Robert B.
4 years ago
Recommends
Bob was engaging and professional. He went about his work and made sure all was well before leaving. If there was a negative it was the price, high.
Response from Ace Handyman Services Summerlin
We appreciate your feedback, Robert. Sorry to here that price wasn't communicated to you properly. We have a whole team to support our craftsmen out in the field by answering phones, estimating projects, and dispatching the right guy for the job. We are also bonded, insured, and licensed by the Nevada State Contractors Board and our work is warrantied for 1 year. All this comes at a higher operating cost and delivers more value to you so you have the most positive experience possible. We recommend compiling a list of tasks and then call for our craftsman to tackle them in one appointment; that way you get more repairs for your money!
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Douglas F.
4 years ago
Recommends
Ace makes sure they do it right.
Chip comes early. How many technicians do that? Fast, efficient, all around great service.
Response from Ace Handyman Services Summerlin
Hey thanks Doug! Chip is definitely a huge asset to our team. So happy that you had such a positive experience. Thank you for supporting our small business.
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Mike A.
4 years ago
Recommends
Kevin was prompt, task oriented, customer friendly and took on an additional task within the initial time limitation. ACE Handyman Service (Kevin) exceeded my expectations.
Response from Ace Handyman Services Summerlin
That is so great to hear! Thank you Mike. I'm glad you had such a positive experience. We appreciate the shout out to Kevin.
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Herb W.
4 years ago
my rating is 6 stars
exceeded expectations.
Response from Ace Handyman Services Summerlin
Thank you for 6 stars Herb!
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Cynthea M.
4 years ago
Recommends
Kevin was professional and helped us to know what could be done by Handyman Matters for our issue with the door leading into our garage. Looking forward to our 2nd job done by HMM. Thank you
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Robin C.
4 years ago
Recommends
Professional and friendly. High-quality service
Professional and friendly. High-quality serviceThe tech they sent out knows his stuff thank you so much would recommend all day
Response from Ace Handyman Services Summerlin
We appreciate your review Robin. It really helps us out. Thanks for recommending us to others!
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Devin B.
4 years ago
Recommends
Professional, quick, & friendly!
Chip was very kind, professional, & most importantly-fast! Thanks so much for your help! I will definitely be using the company again.
Response from Ace Handyman Services Summerlin
Awesome, thank you Devin. We look forward to our next project together. We will do our best to send chip out to you since you liked his work.
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Nancy P.
4 years ago
Recommends
Professional and very friendly!
Jesus was great. Excellent worker.
Response from Ace Handyman Services Summerlin
Thank you Nancy! So happy to hear that you liked Jesus' work.
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Stephen L.
5 years ago
Recommends
Extremely High
Kevin was very professional,knowledgeable,Friendly. Gave us No Pressure Suggestions , He went above and beyond what was expected... An Excellent Representative of ACE . He deserves a lot of praise from ACE and definitely A Big Raise 😇😇
Response from Ace Handyman Services Summerlin
I like your style Stephen! We agree, Kevin is a super knowledgeable guy and is the glue that holds our team together. Thanks for giving him a shout out and sharing your positive experience.