Ace Handyman Services Tri-Cities Washington
Handyman Service
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Linda P.
4 months ago
Recommends
Friendly, professional service
This is our 9th honey-doo appointment with Ace. They have yet to say, nope we can't do that. Today Kyle Wheeler fixed a leaky toilet and took down a not-so-smart-anymore TV and installed a new one. Kyle is polite, pays great attention to detail and makes sure I know how to operate what he just installed. He keeps a clean work area and he's always open to supervision from our golden retrievers. I'm very glad Ace Handyman Services Tri-Cities is here. I have used them exclusively since early 2023. Until next time...thank you!!
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Linda P.
7 months ago
Recommends
Another steller completion
This is Ace Handyman Services' seventh repair appointment with us. We have an electronic doggie door that had developed a mind of its' own. Ace scheduled an appointment time within a day and a half of my calling them for help! Kyle ran full diagnostics on the unit, reprogrammed the base along with the wireless controls and checked to make sure all remaining parts, tracks, etc. were clean, aligned and in proper working order. The auto-door works like new. We have happy dogs and I can get out to the back yard and back in safely again. Thank you Kyle! Awesome job.
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Randy and Debbie S.
8 months ago
Recommends
Ace Handyman Services AMAZING!!
My husband did some research and then informed me that he had contacted AceHandyman Services to come and repair our backyard fence that our dog had ripped and torn apart with his teeth! The person in charge of scheduling us was very prompt, polite, and professional. Just two days before Kyle Barnett, Craftsman, for Ace Handyman Services came to our home to repair our wood fence, we called and asked if the person who would be coming could also secure an old display cabinet to our wall. Kyle then called us, asked some questions about that and said he would come prepared to take care of that. We'd both never heard of Ace Handyman Services before and were 100% pleased with Kyle Barnett's work! He did a perfect job on our wood fence, brought exactly the number of fence slats we needed and reinforced with staple, wood glue and screws our old antique standing display cabinet and then secured it perfectly to our wall so there is NO CHANCE that our 2 now crawling but soon walking grandchildren will be able to pull it over on themselves!! Kyle was professional, skilled, did his work thoroughly! He was pleasant and knew what he was doing and what was needed! He checked with us to see if there was anything else he could fix for us before he left as he had done the requested work and still had a little more time he could give us. We couldn't think of anything else but we are certain and so thankful and know that we will be calling this company (and requesting him, if possible) when in the future we need handyman services! The workmanship and communication with Ace Handyman was excellent! We recommend Ace Handyman Services wholeheartedly!
Response from Ace Handyman Services Tri-Cities Washington
Thank you so much for your incredible review. We will share your feedback with our office manager, Mara and craftsman, Kyle. It was their pleasure to help with your fence and scheduling needs. Thank you again and we look forward to our next visit.
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David M.
1 year ago
Recommends
Toilet and new floor install
John was at my place Wednesday to install a toilet. During the install he noticed water damage.
I then made another appointment to have him come back and replace my floor.
When he started ripping up the floor he showed me there was a lot of water damage and he had to remove part of the sub floor.
John worked on the floor all day Friday and half the day on Saturday to finish it up.
He did another great job.
John is very Thorough , he showed me what was wrong, and what would be needed to get the job done.
Thank you for a job well done.
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Teri M.
1 year ago
Recommends
Highly Recommend
This is the second time I have had the Ace Handyman send out someone out to help with a task I needed help with it. This time Kyle and John came out to swap out a no longer working stacking washer/dryer combo for another one. They were timely, friendly and did a great job. There were a couple of times they needed to problem solve to make it all work with they did happily. They had to go get new hoses and did so quickly and willingly. Everything is working fine and I appreciated how friendly plus conscientious they were! Thanks guys!! I highly recommend Ace Handy Man!!
Response from Ace Handyman Services Tri-Cities Washington
Teri, we truly appreciate you taking the time to share your experience with Kyle and John. We appreciate you calling on us again for your repair needs and look forward to continuing to help in the future. Thank you and Happy Holidays.
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Debbie H.
1 year ago
Recommends
Amazing service
I am so thankful for this company, and especially Josh. He has always been super professional and very detailed in his work. The Supervisor was very friendly and helpful with the projects we needed to do. I would definitely recommend this company.
Response from Ace Handyman Services Tri-Cities Washington
Debbie, thank you for the kind words about Josh. We’re thankful for the time he has spent with our team and the professional experience he has provided our customers. Lastly, we’re also thankful for the opportunity to help with your facilities maintenance needs. We’re here to help again should the need arise.
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Marc Y.
1 year ago
Recommends
Perfect job. Josh solved problems that were unexpected. Admirable.
Response from Ace Handyman Services Tri-Cities Washington
Marc, thank you for the opportunity to help with your project and for the kind words regarding your experience with Josh. We appreciate Josh and we appreciate your choice in Ace Handyman Services.
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Glenna M.
1 year ago
Recommends
5-Star Service
Both the workmanship and the customer service were impeccable. Josh did an excellent job of repairing some wall damage and communicating about the process with me. Mara (of the administrative team) also has excellent customer service skills It was always a joy to interact with her
Response from Ace Handyman Services Tri-Cities Washington
Glenna, your kind words and feedback are greatly appreciated. Thank you for recognition of both Josh and Mara. We're thankful for the opportunity to help with your project.
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K R.
1 year ago
Recommends
Aquarium Reinforcements
Had local team John and Steven come to my home to reinforce my sub-basement walls to hold a large fiah aquarium. They did a site visit followed by scope of work. The overall quality of the fix is great. The even came in under budget. Highly recommend these handymen.
Response from Ace Handyman Services Tri-Cities Washington
Thank you for taking the time to review your experience. We’re thankful for the opportunity to help. We’re here to help again in the future should the need arise.
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Neftali R.
1 year ago
Recommends
Washington
Response from Ace Handyman Services Tri-Cities Washington
Thank you for taking the time provide feedback. We appreciate the opportunity to help!