Ace Handyman Services Tucson Mountain

Handyman Service

2706 N. Silverbell Rd.,

Suite 3110

Tucson, AZ 85745

Closed Today Closed

acehandymanservices.com/offices/tucson-mountain

Write a Review

Describe Your Experience

Tips for writing a great review:
  1. Be specific about your experience and the services that were provided.
  2. Be truthful - this review will help other consumers as well as the business.
  3. Be polite - give feedback in a constructive way.

Your Contact Details

All Reviews

W
2 years ago
Not the result we expected
We hate to complain because David was a nice person who seemed confident in his ability to do a straightforward patio ceiling repair . The final result is a heavy textured area around where he taped and filled, in contrast to other parts of the ceiling that are mostly flat. The original ceiling was a flat finish that we expected to be restored. In our absence, our son who was overseeing the job noted a large divot in the ceiling that had not been filled to even out the area. David did patch that area but there is extra texture there that does not blend with the rest of the ceiling. All in all it looks very patchy, uneven and crudely done. This we thought was a relatively simple repair. In addition, when we spoke to another Ace Handyman who it turned out was not in our service area, quoted a charge of about six hours of repair and painting amounting to about six hundred dollars. Even with an additional fee for travel and supplies we feel we were overcharged by at least two hundred dollars. All said, we are not satisfied with the job and would appreciate somebody looking at this work. No, at this point we would not recommend Ace Handyman Service
Response from Ace Handyman Services Tucson Mountain
We are very sorry to hear that you are not satisfied with the work. David is a very good craftsman with drywall, stucco, and numerous finishes. We would like the opportunity to hear from you to discuss the work and make this meet your expectation. Please contact us to discuss. Thank you for letting me come to your home to inspect our work. We have shared close-up photos of the area in question and spoken with our craftsman. He is happy to retouch the area. We will call you to reschedule at your convenience. Thank you again for the opportunity.
R
2 years ago
Countertop Installation
Larry from Ace Handyman Services Tucson Mountain contacted me and arrived right on time for the appointment. He was courteous and went right to work. He completed the job and cleaned up before he left. He was efficient and respectful of my home. I would recommend this service.
Response from Ace Handyman Services Tucson Mountain
Thank you very much for your kind review. We are happy to hear Larry made an efficient and professional repair for you.
K
2 years ago
Their replacement of inept new hire was awesome and appreciated
First time use was extremely disappointing because the new hire they sent was totally inept. However when I complained, they responded immediately and sent their very best employee to correct the poor workmanship that the new hire had done. I understand that the new hire is no longer with Ace Handyman and in that case I can recommend them for handyman work.
Response from Ace Handyman Services Tucson Mountain
Thank you for giving us the opportunity to make this right for you, Ms. Eames. It was our pleasure.
S
2 years ago
Great experience, job done right
Overhead garage storage racks installed by Larry and Wayne. Perfectly done!
Response from Ace Handyman Services Tucson Mountain
Thank you very much for your review, Ms. Lee. We are so happy that Larry and Wayne helped solve your needs with the overhead garage storage system. You picked a great storage and space-saving solution, and we were glad to install it for you.
S
2 years ago
Professional and kind
I had a great experience with their service. They are professional and their attention to detail was more than expected. This is a convenient service for our already busy schedule! Thank you!
Response from Ace Handyman Services Tucson Mountain
Thank you for your kind review. We are very happy that you found our service valuable and convenient and look forward to helping you again in the future. The AHS Tucson Mountain Team.
S
2 years ago
Not as satisfied a previously
Wayne was very nice and did a good job but I can’t see paying $110-/hr. while he shopped for materials (2 hrs)AND a markup on the materials as well.Seems like double dipping to me.Although they gave a $100- discount when questioned(appreciated)it left me bit cold,too say the least
Response from Ace Handyman Services Tucson Mountain
Hi Sam, Thank you for your review. We are happy to know our craftsman, Wayne, was pleasant and did a good job for you. It is our goal to provide excellent value for your money. When we purchase materials (part of our White Glove Service), we warrant them for one year and remove the time and hassle of shopping. If you provide the materials, our service comes with a lower price. We always want to give our customers a great experience. Please reach out to us so we can learn more and ensure 100% satisfaction. Thank you again for your review and business.
J
2 years ago
Ceiling Texture and more
I was very impressed with David, the handyman who came today. He arrived early, reviewed the scope of the project with me, and got right to work. When he finished my ceilings early, I gave him something else (unplanned) to do. He took that in stride, and did a fine job on all tasks. Throughout the day he was pleasant, polite, and good humored. I've been working with the Tucson (East) Ace Handyman Services for years, and confidently recommend them. Now that I've moved to Green Valley, I'm pleased that the Tucson Mountain operation has opened. I have already scheduled my next appointment!
Response from Ace Handyman Services Tucson Mountain
Thank you, Julie! We are very pleased to hear David did such a wonderful job and was pleasant and good-humored. We enjoy the relationships our Ace craftsmen create. We are grateful for your business and next project. Thank you for scheduling another job with David and for the wonderful review!
K
2 years ago
Excellent work and customer service
We had our house entirely repiped, and then, the walls had to be restored (drywall) and painted. We had chosen good companies, yet, days and hours were wasted waiting for them to show up. Sometimes they did, sometimes they didn’t, and we were just exhausted with that entire process, as it began August 26, and was finally completed November 1. Then, we decided to retile the bathroom floor, as it now looked so shabby with the freshly painted walls. I called Ace Handyman Services, and how refreshing! Larry came at the set time (not “window” time, but set hour), got to work right away, did a perfect (yes, perfect) job, and left us delighted with the results. Covered all the floor areas, he would be walking on, and cleaned up everything when he was finished. We are so happy with the work, and the customer service. From now on, we call them, as they are reliable, dependable, responsible and on time.
Response from Ace Handyman Services Tucson Mountain
Thank you, Kristina! We are happy it went well and you are enjoying your beautiful tile! We know Larry is very happy to hear how satisfied you are with his craftsmanship. Thank you for taking the time to leave a review! We look forward to serving you again in the future.
K
2 years ago
The owner quoted an 8 hour day to get everything done and 3 items were not finished by the end of the day. Was told that I would be receiving a phone call from the manager regarding this and so far that has not happened. Far too expensive as well. I was happy with the handyman that was sent but it was his his first day on the job. I was surprised that he spent 2 hours getting supplies he needed since I had everything but the stain. I could have picked that up while he was working to save time and money.
Response from Ace Handyman Services Tucson Mountain
Hello, Kay. We are very sorry you had that experience, and we would like to make this right for you. When you are ready to schedule the remaining work at no additional cost to you, please give us a call. It was very nice meeting you at your beautiful home, and we look forward to helping you.
T
2 years ago
Door repairs
Chad did a great job fixing our door issues. Will use Chad again.
Response from Ace Handyman Services Tucson Mountain
Thank you for the wonderful review! Our craftsman, Chad, and our entire team look forward to serving you again in the future.