Ace Handyman Services Tyler

Handyman Service

3709 Westway St., Ste E

Tyler, TX 75703

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All Reviews

K
3 years ago
Professional, friendly, detailed information and estimate
Mindy was super answering the phone and took time to answer questions and my email. Robby Arrived on time, Professional, friendly, detailed information and estimate. Cost too high for us at this time but hope to contact at a later date.
Response from Ace Handyman Services Tyler
Thank you Kim for the kind words, I am sorry that work had to be postponed but if you need us in the future please reach out to us. Ace Handyman Serves you home ally.
B
3 years ago
High quality work, great communication between customer and craftsman. Really enjoyed having them here.
Response from Ace Handyman Services Tyler
Bob, Thank you for choosing Ace Handyman Serves. we are pleased that you are happy with our craftman.
J
3 years ago
Timely and considerate, price was higher than o expected.
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman servies.
V
3 years ago
The workmanship is flawless. My porch columns they replaced are better than new. The cost was unexpectedly high, however. Lumber prices went up after ordered and there was about $400 of 1x4's and 2 base crown moldings left over. Robby is going to make that difference good and use the lumber on my back patio. The entire crew seems honest, friendly and willing to listen to ideas. I would use them again, even though I am taking out a loan to pay for the roof replacement.
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman Services for the repair of the columns on your front porch. This project was very challenging due to the 18-ft columns that were replaced, but we are happy to hear you are pleased with the results. Your columns will be wood-rot-free for many years to come. The leftover wood came from us having to rip down wider pieces to build the columns, and due to the current price of lumber it seemed too wasteful to simply dispose of the cut-off 1x4 and crown pieces; therefore, we left them for use in upcoming projects.
S
3 years ago
Honest and professional
Ted was an awesome professional who took the time to explain the details. He is very trustworthy and personable.
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman Services, we are glad that you are pleased with our service.
P
3 years ago
High quality, prompt, and very professional service.
High quality, prompt, and very professional service.
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman Services we are glad that you are pleased with our service.
P
3 years ago
High quality, prompt, and very professional service.
High quality, prompt, and very professional service.
T
3 years ago
friendly and knowledgeable
Ted was very friendly, knowledgeable, and explained everything that was needed to be done. He made sure all the furniture was covered while he worked and then cleaned up when he was done. Great experience!
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman Services .
C
3 years ago
Did the job but unhappy about pricing
Where to begin, this was a fence job. I explained all I wanted was for them to replace a couple posts (without cement because i needed it to be a quick job) in since the others had broke. I was quoted over the phone it will be $266 for about 2 hours of work. Now I had bought the wrong posts for the fencing so I understand that they had to go to Lowes to grab the right ones, so they added 1hour for the trip(which I live about 10 mins away from there). Now 3 hours into the job they tell me they need to make another trip to lowes to grab some more wood, which I did not know they were going to take all the fence panels down. I had the impression that they were just going to replace the posts and a few fence panels but nope they took it all down without letting me know first. Which I would have stopped them from doing because I wanted it to be low cost. So before they went to Lowes for the second time, I asked for the final price and was now quoted $600 and they added 2 more hours of work. Sigh, at the end of the job I had to pay a little over $680 for a job I was told would take 2hrs and closer to $300. Yes I understand that the price may change when they get there but for them to not even give me an option on how they were going to fix it and tell me the actual price instead of pulling numbers out of the air is ridiculous. I will not be working with this company again.
Response from Ace Handyman Services Tyler
We are very sorry to hear that you were unhappy with your service. We strive to do professional work, and I hold my guys to a high standard. I am sorry that it took longer then you anticipated and if you would like to discuss this with us further please contact us. Thank you
R
3 years ago
Fantastic Service and Exceptional Craftsmanship
This was my second time to use Ace Handyman Services and as before the work was outstanding. I highly recommend them and can guaranty you their work will definitely impress you.
Response from Ace Handyman Services Tyler
Thank you for choosing Ace Handyman Services.