Ace Handyman Services West Austin

Handyman Service

201 RR 620 S.

Suite A

Lakeway, TX 78734

Open Today 8:00AM - 5:00PM

acehandymanservices.com/offices/west-austin

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All Reviews

T
3 years ago
Great services
Competent and friendly, Victor was a wonderful help who was able to take care of all our issues around the house.
Response from Ace Handyman Services West Austin
Thank you Terry for the great review!
J
3 years ago
Would only use for very simple tasks
I loved the process of booking and having someone show up on time — that was easily the best part. Unfortunately though, I'm pretty upset that we spent nearly $600 for 5 hours of work (mostly for simple tasks) but to then come home to a front door that barely opens or closes now after new weatherstripping was put on. I understand that our door had issues with alignment, but would have preferred the contractor to suggest something else and at least leave us with a door that properly opens and closes. We seriously have to use some serious muscle to use the door right now — and honestly it doesn't even feel safe.
J
3 years ago
Easy to work with!
Victor did a wonderful job installing trim for our client and fixing the door jams. -Jeff, Koncept Garage
Response from Ace Handyman Services West Austin
Thank you Jeff for the great review. We enjoy helping you with all of your projects.
S
3 years ago
Will not use again!
Paid $300 to install a doorbell and the handyman still couldn’t figure out how to do it. Had to call someone else who figured it out in 10 min. Was supposed to come back 2 days later and didn’t. This review could go on and on with the details of what went wrong he did show up but it’s enough to say call someone else if you need handyman services
Response from Ace Handyman Services West Austin
Hi Sam, We cannot find a Sam E in our system. Can you please call us at 737-263-4500 so we can take care of this for you?
C
3 years ago
Primarily to Hang to Hang 2 Ceiling Fans
I had been in contact with ACE Handyman roughly 8-10 times from August to November. I wanted them to hang two ceiling fans in different rooms and on different levels in our home. There were two smaller tasks I wanted to do in addition to hanging the ceiling fans. Delay, delay, delay due to a ceiling fan mixup between manufacturer and retailer and other stuff. Not once did ACE Handyman indicate they had no one who could hang fans OR that they may need to add carpenter skills to hang the fans task. Not once did they schedule time to come and look at the space we wanted to add the ceiling fans. Then finally, on 11/04/21, the ACE tech arrives ready to do the jobs. He couldn’t hang either fan: said we required a real electrician and carpenter, although one fan was going exactly where a light fixture currently is. After all the lead-up time, did ACE Handyman KNOW they didn’t know how to install ceiling fans? We have an electrician. Actually he charges less than the $540 for four hours of work ACE Handyman quoted us. Heads up! We’re we over quoted? One task out of four scheduled tasks was completed. The least difficult task. We paid ACE Handyman $182.00 or thereabouts for 2.5 hours for very, very little. I am so disappointed with ACE Handyman. So very disappointed.
Response from Ace Handyman Services West Austin
HI Cheryl, While we make every effort to help our customers do all of the projects around their homes, there are things that we cannot do. For a ceiling fan to be placed where a can light was, the state of Texas requires a licensed electrician. We cannot go out and check jobs ahead of time as it just is not a good use of our time. What you provided was an estimate and you were only charged for what we did. We apologize for the inconvenience but we have to obey the regulations set forth.
T
3 years ago
Friendly and Efficient
Victor was very friendly and communicative. He sent me pictures of what he worked on which I appreciated and was up front about costs. Will be using again. Thank you!
Response from Ace Handyman Services West Austin
Thank you for the excellent review Tayler. Please give us a call when you need help in the future.
E
3 years ago
Friendly and quite capable
Mel was respectful, nice and quickly went to work to get the job done!
Response from Ace Handyman Services West Austin
Thank you Ellen for the great review. We love helping our customers get their projects taken care of. Please call us again when we can help you with future projects.
K
3 years ago
High praise for a job well done!
Great job Victor! Actually saved me $100s of dollars by identifying what was needed and what wasn’t, and presented my options clearly and concisely. Even called ahead of time about finishing another job and offered an earlier arrival time! Short trip to Home Depot and went to work and finished the job on my second floor siding. Efficient and professional, he completed the job well within time expectations. I would definitely recommend ACE Handyman Services to others!
Response from Ace Handyman Services West Austin
Thank you for the great review Keith. We try to provide our customers with options that way they are making an educated choice on what to do. Please call us when your future projects come up.
J
3 years ago
Great job, fast, efficient, and friendly.
Stephen was on time, professional, polite and efficient. He did a great job well within the estimated time. I will definitely work with ACE again as a result.
Response from Ace Handyman Services West Austin
Thank you Jon for the great review!
A
3 years ago
Professional and polite
Victor did an amazing job on our handyman projects and we are so happy he fixed our stuff! 5/5 stars! We’d love to use this service again.
Response from Ace Handyman Services West Austin
Thank you Amy for the great review!