Ace Handyman Services West Oakland & Wayne Counties
Handyman Service
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Satish S.
2 years ago
Recommends
Jeff from Ace Handyman Services did a good job of fixing the displaced aluminum wall siding. He was on time and professional in behavior and his task at hand. I intend to use their services in the future when required.
Response from Ace Handyman Services West Oakland & Wayne Counties
We'll make sure to let Jeff know about your very nice review. Jeff takes tremendous pride in doing great work for his homeowners. And he is a great guy. Thanks for allowing us to work on you home projects. Call again soon!
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Joe T.
2 years ago
Recommends
On time and quality work
We are very satisfied with the work that was one for us. We had three items that needed to be addressed. 1. Fix a leaking garbage disposal.; 2. Recalk one of our showers; and 3. Rehang a cabinet above our refrigerator.
Douglas was on-time, professional, and was very attentive to our requests. He went right to work, did the work to our satisfaction, and all was done in a timely manner.
Upon completion, the work to 1 hour less than was estimated so we were charged relative to the actual hours.
We will definitely use Ace Handyman Services again.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Mr. Tobias, for your 5-star review for our services in helping you with your garbage disposal, caulking and rehanging your cabinet. Glad that you had a positive customer experience in the Clarkston area and look forward to helping you with your next Honey do list.
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Pam E.
2 years ago
Recommends
Professional Workman
Jeff abd Don came in a dud a excellent job. They also fixed my leak that I was having in my kitchen sink.
Thanks again and will definitely recommend them to others.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you so much for the great review. Jeff is one of our best. Don is new but comes with years of experience and just exudes competence. Together, they made a great team and we are so happy that you are satisfied with their work. Thanks for calling Ace Handyman Services and we look forward to hearing from you again soon.
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Elli A.
2 years ago
Recommends
Solved a mystery!
Jeff and Don were wonderful. They completed everything on my list in less time than I thought it would take. I had a couple spot on my ceiling that were a mystery to me - and Jeff solved the mystery! I am already working on my next 'handyman list' for them.
Response from Ace Handyman Services West Oakland & Wayne Counties
We are so happy that worked out for you, Elli. Jeff and Don were able to repair your toilet and light fixture then repair your drywall. It's good that you had two skilled craftsman to help you diagnose your roof leak. We look forward to helping you again soon.
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Toni G.
2 years ago
Recommends
Jeff was very nice and thorough. He unpacked the boxes, assembled the bed and then carried the boxes to our garage. He even vacuumed up the floor before departing. I would definitely recommend Jeff for future handyman work.
Response from Ace Handyman Services West Oakland & Wayne Counties
Jeff is very conscientious and thorough. He strives to make the project as easy as possible for the customer. Glad that Jeff was able to get your bed assembled quickly. Thank you for taking the time to share your positive experience.
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Guy D.
2 years ago
Recommends
Robert was polite/quick to understand what we wanted/had the experience that we needed/did not waste time explained and answers our questions.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you Mr. Del Franco, Robert has years of experience and is multi-skilled. We are happy that your consultation was successful. We look forward to helping you with building a ramp and platform into your home.
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Pamela E.
2 years ago
Recommends
Jeff Ace Handyman
Jeff came in and started the job and explained what he was doing and git to the job. He was great and very friendly. I would like to keep him to complete my job.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thanks, Pam for providing an awesome review for Jeff. Glad you are satisfied with his drywall repair. We can get you scheduled for more work with Jeff quickly. See you soon.
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Derek L.
2 years ago
Recommends
Professional, Fast and Courteous
ACE team did an excellent job finishing our outdoor play set for our sons birthday. Chris in the office and Robert the handyman were very professional and courteous. Great experience all around. We were in a bind and they were happy to help ASAP. Thanks guys!
Response from Ace Handyman Services West Oakland & Wayne Counties
Our schedule availability worked out perfectly so that we were able to get Robert out to construct your playset by your son's birthday. We hope he was super happy. We were happy to help make his day special. Give us a call if you need help with your future projects.
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Sandi J.
2 years ago
Recommends
Great service.
3rd time we have used them.
On time or early..
Knew just what was needed to fix our under cabinet lights.
We have met two different service guys and they both were good.
Thank you Robert and Clint.
We will call ACE Handyman next time we need you.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you so much, Sandi! We are happy to help you with your tricky under the cabinet lighting. All our craftsman work closely as a team so that our customers get the best service. We look forward to seeing you again soon.
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Karen H.
2 years ago
We were very disappointed with the kitchen tile back splash
A job that should've been completed in 8 hours took over 12 and the grout still was not done
We grouted the tile ourselves and still haven't put the outlet covers back on as the tile is in the way
There was a lot of wasted tile for about $75 that could've been returned
When the adhesive was mixed in the driveway it got all over the garage brick
We sent a letter and got no response - we need a response and would like the payment over the 8 hour quote refunded
I would not recommend ACE Handyman
Response from Ace Handyman Services West Oakland & Wayne Counties
The appointment in question occurred on September 6, 2022.
We're sorry for your disappointment. We always strive to create a good experience for our customers. When we fall down, we try to make it right as we did in your case. However, your "review" is misleading in the extreme. I will simply respond to your comments with the following:
- you approved the additional time needed for the job and signed the completed invoice prior to payment that confirmed completion of the work within the agreed final scope. Our Craftsman did the right thing by getting that approval as soon as he recognized additional time was necessary.
- It was understood from the time the appointment was scheduled that if there was not sufficient time for all work, you would apply the grout. It is in the notes from the initial call.
- You are fully aware that we responded not once but twice to your home to address your concerns about the adhesive - which was an issue we fully and immediately owned. Suggestions that we have not been responsive to known concerns are simply not true.
We thank you for your business.