Ace Handyman Services West Oakland & Wayne Counties
Handyman Service
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Linda B.
2 years ago
Recommends
A professional and well done project..
Doug and Dave moved my gas dryer from the basement to the main floor. Doug got the gas line hooked up, cut a new vent hole and installed the piping. The cover on the vent outside looks superb with our siding. He then tested to make sure the dryer heated and the washer didn't leak water.
Response from Ace Handyman Services West Oakland & Wayne Counties
We know it is hard to find people who will do jobs like this and can respond quickly. Doug and Dave are awesome people as well as great Craftsmen. They love helping customers and were really pleased with how your washer and dryer hook up looked when they were done. It's great that you agree! We're happy that you liked their work and the experience with Ace Handyman Services. Thanks for your business!
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Fred and Carol W.
2 years ago
Recommends
Professional quality workmanship
Jeff arrived, assessed what was to be done. He is very professional, knowledgeable and did a quality job wasting no time. We will definitely request Jeff for any future needs.
Response from Ace Handyman Services West Oakland & Wayne Counties
Wow! It's really fun when our customers are SO happy that we get two 5-star reviews for the same job! Jeff is awesome and will be excited to hear your compliments. Thanks for your review!
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Fred and Carol W.
2 years ago
Recommends
JEFF, Was professional, experienced and qualified.
Jeff did really goid work. He clearly knew how to handle all our requirement wich he did in a very timely and professional manner. I would request him fir any future handyman needs.
Response from Ace Handyman Services West Oakland & Wayne Counties
We are so happy you were pleased with Jeff's work. He is really an excellent Craftsman and a great representative of our whole team. Whether it's hanging shelves, changing light fixtures, or replacing shutters like were done at your home, our team can do a wide range of jobs. Thanks for the great review and we look forward to hearing from you again soon.
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Patrick B.
2 years ago
Recommends
high quality
David did excellent work in a timely manner
Response from Ace Handyman Services West Oakland & Wayne Counties
David was able to replace you shower head and controls, install a towel rack, and get some coat hooks hung. We love doing these jobs and our homeowners love getting their to-do lists completed. Thanks for your review and for your trust in us.
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Debbie P.
2 years ago
Recommends
Able to tackle an unusual job in a short time frame
We had to have our shed moved to allow repair of our brick chimney. Today the shed was moved out of the way and they will be coming back to reassemble it. The professionals were right on time and did the work quickly. The quick scheduling by the office staff allowed keeping the car in the garage - which is where the contents of the shed are now - longer and allowed the mason's schedule to be accommodated. They also took a look at another project I had while they were here!
Response from Ace Handyman Services West Oakland & Wayne Counties
We were glad Dave and Jeff could help move your shed and take care of those other odd jobs Mrs. Pranschke. These types of jobs are what we are here for. And our ability to get our customers scheduled and jobs completed within about 7 business days really fit your schedule. Thanks for calling on us and we'll see you soon.
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Joann B.
2 years ago
Recommends
Very great service Jeff is wonderful
I needed some repair work done on my condo and I had the best guy (Jeff) to do the job would have him back anytime to fix anything I need
Response from Ace Handyman Services West Oakland & Wayne Counties
Thanks for the great review Mrs. Bevins. You had a number of jobs from repairing drywall to installing an access door. Jeff is an outstanding Craftsman and will be excited to hear your feedback. We're glad you had a good experience with Ace Handyman Services and look forward to helping you again.
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Bev T.
2 years ago
Job not finished very well
I hired Ace to paint a bathroom that needed some repair to the wall and painting trim around windows that were installed a few years ago. I thought they had allowed a day and a half to complete the work. The first guy that came was very attentive to detail,but did not finish one day. Not sure how the repair to the drywall could have had time to dry before painting. His boss thought he should have been done in one day. I had to reschedule (not the next day) to have it completed. The boss came and finished but I had to point out that he missed the trim on the drywall door. And the repair to the bathroom wall was obvious. When I later inspected the trim, it was done rather sloppily and I did the touch up. He said he would come back and fix the wall, but they never called me and I will not calla them.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Ms. Tysklind, for providing feedback on the work done in your home. We are sorry that your first visit did not meet your expectations. We sent our 2nd craftsman to repaint the bathroom ceilings, walls, trim and reattached the exhaust fan, mirrors and hardware under the warranty. We gladly painted other areas in your home that were not under the warranty. One of the benefits to choosing Ace Handyman services is that we offer a 1-year warranty to our customers. We hope to hear from you so that we can schedule an appointment to complete the drywall patch and any touchups that may be needed.
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Elliott D.
2 years ago
Recommends
Fast great handyman service
We purchased a screen door for our home. Unfortunately I am disabled and required installation from a contractor. Another contractor cleaning our vents highly recommended Ace Handyman Services. Within a week a very professional contractor came on time and installed the front screen door. He also fixed a few window problems we had.
Called when he was on the way. Arrived early and had the knowledge to do the installation.
Highly recommend Ace Handyman Services
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you Mr. Davis for the 5-star review for Robert. We are happy that he was able to help you with you screen installation. Your review supports our goal in providing quality and reliable customer service. We look forward to helping you with future home projects.
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Katrina J.
2 years ago
Rip off consultation
I got a consultation for a project i wanted done which cost $99. I was told the service person could perform any job we wanted as they charged per hour. The consultation fee would be taken off if I booked within 30 days. The service person came out and appeared as if he had no clue what he was talking about and told me just painting handrails on the stairs would be a whole day and replacing spindles would be another day. We decided against the job but had other things we wanted done. He said no problem just call the office and as long as we book the fee would be deducted. When I called the office Ashley (who was VERY nice throughout the process) came back to tell me whoever she asked on the back said we had to book a 4 hour job at $120 per hour in order to get the consultation fee deducted because we didn't book the job. This was not explained to me or i would not have booked that waste of time consult. I should have known better because most companies don't charge for an estimate. Maybe they have had other clients not book because service person seems unsure or info they are providing. Basically they told me they don't really know if it can be properly done until they start taking things apart. Am I supposed to wait until they tear up my newly built home to say sorry we can't do it. I would never use this company or recommend them.
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Katrina, for providing feed back regarding our estimate policy. We do charge a small consultation fee to provide for our craftsman's time and materials to offer services regarding your project. When your project is scheduled within 30 days, we discount the consultation fee from the total project. We are thankful for the opportunity to offer multiple solutions to refinish your balusters. We are sorry that the consultation did not meet your expectations. Our craftsmen have combined 80 years experience in carpentry, electric and plumbing. We would be happy to help you with future home repairs.
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Greg G.
3 years ago
Recommends
Great Experience, Great Work !
So happy with the way this whole process went. Scheduling was fast and easy, and communication was very thorough and clear throughout. The guys showed up right on time and knocked out 2 projects (that I've been putting off for years) in just a couple of hours. Very glad my wife set this whole thing up.
The costs were low but the craftsmanship and expediency were top notch. Jake did an excellent job every step of the way and was much appreciated !
Hoping to get the crew back out here in the future, Thanks !
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you for taking the time to provide this 5-Star review for Jake and Doug! They will be excited to hear you are satisfied with the siding repair. We are happy that you had such a positive experience with us and look forward to work with you again.