Ace Handyman Services Wichita
Handyman Service
Write a Review
All Reviews
F
Floyd D.
6 years ago
Recommends
We will absolutely use Steve & HANDYMAN MATTERS OF WICHITA services again!
There are many words we could use to describe our experience with this company and fortunately, all of them are positive!
Steve was friendly, efficient, and a multi-skilled problem solver. He evaluated the project, presented a detailed estimate with a list of supplies & hours needed to complete the project. He communicated throughout the entire process and was very professional and handled the job expeditiously. Steve went above and beyond the call of duty & is definitely an excellent asset to this company! All of his work was first class, quick and professional. We will absolutely use Steve & HANDYMAN MATTERS OF WICHITA services again!
Response from Ace Handyman Services Wichita
Thank you for the very kind review! We will be sure to share this at our team meeting with our Craftsman and staff. We look forward to serving you again soon.
M
mary n.
6 years ago
Recommends
service
Arrived late. Borrowed MY TOOLS to get job done.
Response from Ace Handyman Services Wichita
Thank you for the feedback so that we can continue to improve.
T
Tom L.
6 years ago
Recommends
High quality service, professional, & friendly
AJ arrived on time and knocked out the to-do list without any issues. We were scheduled for the half day package, but he was able to complete all tasks in a few hours, which saved us some money. I will definitely use these folks again when our office is in need of minor maintenance / upkeep.
Response from Ace Handyman Services Wichita
Thank you for taking the time to write our company a review. We are happy to help and appreciate your business. We look forward to serving you again in the future!
A
Andrea B.
6 years ago
Recommends
Quality and great communication!
AJ came to install a new bathroom vanity in our 100-year-old house. He was very efficient, kind, and even came in under budget when it turned out the project would not take as long as estimated. That kind of honesty is rare. We approached him about other future projects in our old house, and he assured us things could be taken care of. We will definitely use Handyman Matters for future home repair. We have had SO MANY contractors who have done poor jobs, substandard repairs. It is a huge relief for us to have found your company! AJ rocks.
Response from Ace Handyman Services Wichita
Thank you for taking the time to write a review for us. We look forward to working with you on your future projects.
C
Connie L.
6 years ago
Miscommunication on Project
Unfortunately, my experience was not smooth. Stephanie the office manager missed listing one of the bigger jobs on my estimate. I bought a days package which was divided into two days of 4 hour blocks. The first day it didn’t seem like 30% of the work was done. The second day the contractor AJ said he was running late and would need more time to complete the work. I contacted Stephanie to voice my concerns and she reluctantly said she’d call me back after she talks to AJ and see why he needs more time. She never called me back. AJ ran out of time to complete rescreening two of our windows. He said he needed more screen than we had on hand. Had he told us that earlier we would of had time to go buy some more. He didn’t clean up afterwards or call to let us know he left. Not the professionals I thought they would be.
Response from Ace Handyman Services Wichita
Thank you for sharing your experience with our company. We appreciate all feedback, good and bad, and we use that feedback as we strive to constantly improve. We are sorry that we failed to provide you with the experience that you were expecting and will take your feedback and use it to discuss where we failed on your project so that we can consistently provide 5-Star service every time.
G
Gary C.
6 years ago
Recommends
Excellent all the way
They were very prompt, efficient, and professional. The price was very reasonable also. AJ, the worker, was very friendly, communicated throughout on what he was doing, and very professional. The folks who handle the calls for service and payment were top notch too. Very happy!!!!
Response from Ace Handyman Services Wichita
Thank you for the kind review. We will be sure to share this with our team. We strive to give each customer a wonderful experience from the first phone call. We look forward to working with you again in the future!
N
Neila N.
6 years ago
Recommends
Quality service and friendly
Steve called the night before and we discussed the projects. He arrived on time, went to work and finished ahead of schedule. He asked if there were any other similar needs as he had the materials. I appreciated that. All jobs were well done!
Response from Ace Handyman Services Wichita
Thank you for taking the time to write a review for our company. We look forward to serving you again in the future! We will pass on your kind words to our Craftsman and staff.
C
Chris S.
6 years ago
Recommends
Great job
I had been looking for a contractor to repair siding on a building since last October only to be told it couldn't be done without replacing the entire side of the building by multiple contractors. It only took a few days after the boys at Handyman Matters took control to put this baby to bed. They were fast and friendly and knew what they were doing. Glad I found them.
R
Rory O.
6 years ago
Recommends
Joey did an excellent job in our house. He was very upfront with everything that needed to be done and what our options were. My wife and I will be happy to use you guys again. Thanks
Response from Ace Handyman Services Wichita
Thank you for writing a review for our company. We strive to meet our customer's expectations. We will be sure to pass your kind words on to our Craftsman. We look forward to serving you again in the future!
J
Jeanne k.
6 years ago
Recommends
joey did a great job of removing our downstairs show. He answered any questions we had. We would recommend your business and employees to whoever needs a job done
Response from Ace Handyman Services Wichita
Thank you for the kind review. We look forward to working with you soon and appreciate all referrals you send our way!