AHS Greater Land O Lakes
Handyman Service
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Tom R.
3 years ago
Recommends
Right to work and finished the job within the quoted time.
Very nice courteous young man. The quality of work was outstanding and cleaned up the work area before leaving. He also was very prompt.
I will use ACE Handyman and and the same young man again.
Response from AHS Greater Land O Lakes
As we pride ourselves on our Craftsman's ability to complete a project successfully and satisfy our customers, we are gratified to hear that Josh did both! We thank you, Mr. Rouse and look forward to helping you in the future!
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Connie P.
3 years ago
Recommends
We were very impressed with Jeff as he was quick and effecient. He did an excellent job and a short amount of time. We would certainly ask for him again.
Response from AHS Greater Land O Lakes
Thanks so much, Connie! It is always refreshing to hear positive comments about our Craftsmen! We are thrilled your project was a success!
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Toni G.
3 years ago
Recommends
Josh was very professional,did a great job and was very neat and tidy. Would not hesitate to have him again and to recommend your service.
Response from AHS Greater Land O Lakes
Toni! Thank you for giving us the opportunity to help out with your fascia situation. We are so glad that Josh was able to handle it for you. Please let us know if there is anything else we can assist with!
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Kurt L.
3 years ago
Recommends
An honest person
Joel came to the job site and let me know that he needed input from his supervisor to properly estimate the job. Refreshing
Response from AHS Greater Land O Lakes
Thank you, sir! We are a transparent company that strives to provide you with the best and most comprehensive service in the market! Thank you for your time and trust.
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Caroline K.
3 years ago
Recommends
Fast service and friendly staff
Work was done far less than expected which saved me money. The handyman was super professional and friendly. Will definitely use them for my next home project.
Response from AHS Greater Land O Lakes
Thank you so much for your business, Caroline! Our Craftsman are diligent in their work ethic, and we are so glad that we could not only get your projects completed but do so in a timely and economical manner!
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Melissa R.
3 years ago
Recommends
Very friendly and dependable
I won’t use anyone other than Ace. From the moment they answer the phone you will have a great experience. They are so nice and extremely professional. The job will be completed correctly.
Response from AHS Greater Land O Lakes
Melissa! Many, many thanks for being a valued, repeat customer! We are very grateful for the trust you placed in AHS and our Craftsman's work. We look forward to a continued relationship!
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Jeffrey H.
3 years ago
Recommends
Could not have had a better experience. Frank arrived on time and did great work. would not hesitate to use your service in the future or to recommend to friends.
Response from AHS Greater Land O Lakes
We definitely love to hear of our customer's experiences with our Craftsman! We especially are gratified when we hear they were positive and satisfying!! Thank you for your business, Jeffrey!
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Dianne B.
3 years ago
Recommends
Variety of Services
Repeat customer with about 5 visits in past but with first time for tile work. Had 7am appointment. Received 6am notification that technician on way, however app showed arrival time for 8:32!? Josh did arrive at 7:30-only 30 min late. Project completed in 1.5 hours, but paid for 2 hours due to new 2 hour minimum. Happy with work and Josh, but recommend not using an app that provides incorrect travel time. Would like to see no 2 hour minimum for repeat customers.
Response from AHS Greater Land O Lakes
Let me start off by thanking you and we truly value your business over the past year. With regards to the app, it allows the customer to see the estimated time of arrival but unfortunately it does not constantly update like google maps for traffic delays or construction closures. We are working on that. We take it to heart that our Craftsman arrive on the job when we say they will, and if there is a delay to the arrival time they call the customer like our craftsman had professionally done with you. We do apologize for the early morning delay while enroute to your home.
With todays market affecting availability of materials, rising costs, fuel increases, etc. that is why we had no choice but to adjust to the market conditions. Keeping the best interest in mind of our customers and professional craftsman, the minimum two hours was put in place to actually keep cost down in lieu of trying to make a one hour trip work for both parties especially with today's fuel costs. We always encourage the customer when scheduling an appointment to accumulate and fill up a list of items for us to be helpful with so when our professional craftsman is at the home they have that list to work on in that two hour time frame. Once again thank you for being a repeat customer, our entire team values your business.
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Mary Ellen M.
3 years ago
Recommends
Outstanding professional and friendly service
Phil is truly an outstanding professional. He arrived exactly on time, was very knowledgeable and experienced with my problem (related to kitchen cabinets), assessed my situation thoroughly, communicated his proposed plan very clearly, and took effective action. He was hard-working and friendly, had all of the proper tools, and left the work area very clean. I never expected to be as impressed as I was. When he completed fixing my primary problem, Phil was very willing to help me with several other smaller issues. Based on my first interaction with Phil and Ace Hardware Handyman Services, I will definitely call again for future problems and ask for Phil specifically. I will also recommend the group very highly to my neighbors and friends. Ace Hardware Handyman Services is very lucky to have been able to recruit and retain a skilled professional like Phil.
Response from AHS Greater Land O Lakes
Thank you so much for such a great compliment! We do appreciate your recommendation of Phil and Ace Handyman Services in your review. We make it our objective to deliver superior service and it is always our hope that our Craftsman go the extra mile to see that happen! Thank you for your business and we look forward to helping you in the future.
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LYNN N.
3 years ago
Recommends
Home painting project
From initial assessment to completion of project everyone was very friendly and professional. Kept work areas neat and clean. Would highly recommend and hope to use This company for some more home projects in the future
Response from AHS Greater Land O Lakes
Thank you for putting your trust in our company. We are grateful for your business, and we also look forward to assisting you with any future home projects!