B&G Heating and Cooling LLC
HVAC Contractor
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Justin G.
7 months ago
They are great about getting their cash
Got our air conditioner installed 3 years ago with the labor warranty.. had to have it worked on a month later which was fine.. a couple months later called again and said warranty expired.. had to pay for someone to even come out, and labor cost which would of been expensive as hell.. couldn’t afford it so that was all that was to be done about it.. other members of the staff are more worried about it then the head people.. a few years later the person who ordered our ac remembered me and asked do I still love it.. explained what happened and said that doesn’t seem right and I should really find out what’s going on.. when they came out they said it was installed with a weak spot in the coil, it’s the only way it could of been damaged like it is.. was then quoted with a “discount” of almost 900 to fix it.. when talked to about it got called a liar and said that my calling back years ago never happened because that’s not what would of happened.. and got called a liar again when I brought up the only reason I called was because the orderer said to.. don’t trust this people at all. Some people get a great unit the first time, and everything is fine.. most people are super friendly to deal with.. but if there turns out to be a problem with your unit, they will screw you over and say it never happened and will call you a liar
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Elizabeth M.
11 months ago
Worst experience ever
They put a system in my home a year and a half ago. The guys who put it in were super nice. Although for some reason there is barely any heat coming out of the bedrooms closest to the system. They sent their worker Josiah here and he was the rudest person I have ever met. He would totally ignore any questions I had made me feel more handicapped than I have ever felt. My furnace still blows out more cold air than hot which is bull after paying almost $7000 . Would not recommend this company to anyone.