Ace Handyman Services Central Maryland
Handyman Service
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Allison A.
3 years ago
Recommends
Second time satisfied customer
This is my second time using Ace and it won’t be my last. Matt W. Is helpful and knowledgeable. I appreciate this service.
Response from Ace Handyman Services Central Maryland
Thank you very much for the kind words. We appreciate the opportunity. Caryn
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Linda B.
3 years ago
Recommends
High quality work
Keith resolved a problem that another contractor created. We are SOOO pleased.
Response from Ace Handyman Services Central Maryland
Thanks for the great feedback Ms. Blanchard! We appreciate you working with us. Keith is a great part of our team and we will be sure to pass on your kind words. Caryn
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Lindsey L.
3 years ago
Recommends
Great quality and reasonable price
I worked with Keith today. He arrived slightly late (30 minutes) but that was okay since I was working from home. Keith cleaned out our gutters and measured/made recommendations on gutter guards that we should install. He was very friendly and professional. I will be calling in again to schedule the install once our gutter guards arrive.
Response from Ace Handyman Services Central Maryland
Thanks for the great feedback Ms. Linton! We appreciate you working with us. We look forward to helping you out again. Caryn
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Patricia G.
3 years ago
Recommends
Great Service
Matt did a great job cleaning out the air vent on my dryer. He checked from the inside, removing the hose to make sure the vent hose was free of any loose dust. He also checked from outside to make sure he got all dust out.
Response from Ace Handyman Services Central Maryland
Thanks for the great feedback Ms. Gainor! We appreciate you working with us. We look forward to helping you out again. Caryn
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Dorothy D.
3 years ago
Recommends
Not recommend
I had scheduled service at home to regrout tiles in the shower. Handyman came on time after 5 min of taking he told me he is not able to regrout tiles because but he can replace cok around shower pan . It took him less than 10 min. He was total 30 min on my house if that . I was charged $165 for les than 10 min work . He left black dirty foot prints all over the shower floor and bathroom floor. He wasn’t wearing protective covers. Ace never inform me that if handy man is not able to perform work they will still charge you. $165 for 10 min work is a lot.I will never use them again and you should not either!!!
Response from Ace Handyman Services Central Maryland
Hello Dorothy,
We are sorry you were not happy with our service. We do have a 1 hour minimum and materials are additional. You are always welcome to purchase your own materials and we always offer to stay and fill in any time that is left within the hour. We apologize our craftmsan did not wear booties and addressed this with him immediately. We appreciate your feedback.
Thank you - Rose
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Brian K.
3 years ago
Not Happy
We have just paid about $300 to have a window air conditioning unit installed in a basement window. It is not sealed very well at all and has several openings for insects and water to easily enter the house. When we mentioned about the openings, Matt said we need to fill them with foam. I would think when you pay $300 for a job, it is not up to me to finish it. I suppose we now have to hire someone else to seal the window. This is not a bargain at all. In addition, when I first spoke to the representative from Ace, it was unclear as to how much I will be paying, so at the end of the conversation, I said "So, tell me if this is what you said: The price is: $155 if you do not dispose of the old air conditioner, and $270 if you do. Is that correct?" The woman answered yes. Consequently we were very surprised when the bill came to $300. I will say Matt worked very hard on the project and if it had been finished, we would have been happy with his work although we feel we could have found it cheaper. As it is, I hope we don't have a hard rain.
Response from Ace Handyman Services Central Maryland
Hi Mr. Kelly,
We appreciate your feedback and are addressing your concerns with our craftsman. I will follow up shortly.
Rose
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Maria D.
3 years ago
Recommends
Professional service
Keith provided top of the line service! Extremely patient and knowledgeable of the work he tackled! Some problems with the way the patio furniture was constructed but Keith solved them immediately.
Recommend his services!
Response from Ace Handyman Services Central Maryland
Thank you, Ms. Di Marco - we appreciate your feedback - Keith is a great part of our team - glad he was able to problem solve. Thank you for giving us a try! Look forward to more projects with you.
Rose
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Elizabeth P.
3 years ago
Recommends
Competent Work efficiently done by a professional.
I am thoroughly pleased with Matt's work and demeanor. He worked steadily, finished project after project, hung a fan and chandelier,caulked,repaired gate hook on my fence. and explained along the way.
Response from Ace Handyman Services Central Maryland
Thank you, Ms. Peterson - we appreciate your feedback - Matt is a great part of our team.
Look forward to more projects with you. Caryn
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Maria D.
3 years ago
Recommends
Caring individual, who knew exactly how to tackle the jobs. Arrived on time.
Response from Ace Handyman Services Central Maryland
Thank you very much for the kind words. We appreciate the opportunity. Caryn
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Allison A.
3 years ago
Recommends
So glad I found this service!
As an older single woman loving in an older home there are always things that need fixing or replacement. Matt came on time and did an excellent job with the items on my honey-do list. He was so great that I ended up finding more things for him to do next time. I’ll be recommending Ace to anyone in need of a handy man.
Response from Ace Handyman Services Central Maryland
Thank you very much for the kind words and we are glad that Matt was able to help. We appreciate the opportunity. Caryn