Ace Handyman Services Central Maryland
Handyman Service
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Doreen E.
7 years ago
insanely expensive!!!
Our handyman gets a good grade for quality of his work. However, he was very slow and used 6 and 1/2 hours to complete his work. For that amount of time and materials, it cost us over $900. He spent one hour trying to fix a garbage disposal to no avail and then spent one hour buying supplies at a nearby Home Depot. So, he arrived at 10:00 am and didn't start until 12:00. The company knows about this but did not give us any credit for that time.
For $939, the handyman installed a new kitchen faucet, a new garbage disposal, replaced the shelf under the kitchen sink, installed a basic doorknob on bedroom door, hung 2 smoke detectors, fixed a bathroom fan, and measured the countertop. To add insult to injury, we now have to DISCONNECT the sink faucet and garbage disposal to have the new countertop installed. It felt like we were throwing money to the wind. So, please be sure you want to spend a ridiculous amount of money if you decide to hire this company!
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Paul S.
7 years ago
Recommends
In Less Time Than I Thought.
I called Handyman Matters to complete two small projects I had gathered materials for but never quite turned the corner on. Handyman Richard phoned the evening before to confirm our appointment, and arrived the next day on time. In less time than I thought would take, Richard had installed two transition strips in doorways on the carpeted concrete floor of out basement and installed an under the sink water filter and countertop spout at the kitchen sink. When those were completed I recalled one other repair item--a second of fence that had worked loose. I did not have the right screws on hand, but Richard did and took car of that in short order.
Also requested was an estimate for a larger project--a some repairs to and a remodel of a home office in a shed behind out house. Richard clearly understood what was involved with the repairs/replacements needed and provided a detailed estimate at no cost. This spring I look forward to his return to tackle that project once I settle on storm door, carpet, paint and heating system details.
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Jeanine J.
7 years ago
Recommends
Always great service
I have used Handyman Matters on several occasions and have always been satisfied. Michael did a great job.
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Kathy M.
7 years ago
Recommends
Professional, Courteous, Clean
I had someone come over to update my small (tiny) bathroom. I needed the vanity, toilet and flooring taken out. I ordered everything from Home Depot. I had to have the contractor pick up the toilet and vanity. The first day, the vanity and toilet were removed and the flooring scraped up. Excellent job. The next time the contractor came, he came to lay the tile on the floor. It took almost 8 hours for the sub-floor to be put down and the tiles done. Since I'm not a handyman, I have no idea how long it takes to lay a sub-floor and put down tiles in a small bathroom but to me it seemed a long time. On the plus side, there's not a single squeak in that floor. It's perfect! He cleaned up after himself and was very neat with his work. Since the toilet I originally got was damaged, I had to wait another 2 weeks for another toilet to come in, but then my son was home from a business trip and he picked it up and finished the bathroom for me. Based on the work done, the pleasantness of the contractor and the quality of the work, I would definitely recommend Handyman Matters to others.
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Aaron G.
7 years ago
Recommends
Would use again!
The handyman that came to our house was very knowledgeable and courteous. He was able to fix things right away and give advice when needed. I would highly recommend this company.
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John T.
7 years ago
Recommends
Great service
Great service fair prices and no mess.
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Steve A.
7 years ago
Never Returned Call
I am in need of the replacement of my pull-down attic stairs. When my wife described the job to the woman who answered the telephone at the office of Handyman Matters, she assured her that "Brian" would return the call. That call is yet to be received.
A.E.S. Builders, whom I hold in high regard, recommended Handyman Matters to me because of the size of the job, and I could not be more surprised nor disappointed. If Handyman Matters was not interested, someone could have at least called to decline. Was that too much to ask? I can only assume that it was.
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Alan E.
7 years ago
Recommends
Very good and efficient service
Chuck worked with a series of different problems in each residence in our 5 unit apartment building. He was personable, but focused and very efficient. He did, in 3 hours, what it would have taken me 8+ hours to accomplish.
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Jeremy H.
7 years ago
Questionable work
The handyman William was a nice enough guy but the quality of his work was subpar. A drywall patch in our master bathroom needs extra trips now because and additional skim coat is needed. And the texture of the patch doesn't match the rest of the wall. A brand new bathroom looks awful now. Then we had him look at our kitchen sink to potentially tighten the handle. He took the faucet apart and now we can't get hot water in our kitchen. We were told we need a new faucet and another $95 if we want him to install it, when it worked just fine before he looked at it. Just feel we are getting scammed for multiple visits and unsatisfactory work. We won't use the service again.
Response from Ace Handyman Services Central Maryland
Thank you for taking the time to provide feedback. Matching drywall usually takes several trips in between coats and we would be happy to come apply additional texturing. We did not know that you were not happy since you had signed the invoice provided by the Craftsman.
We always allow clients to purchase their own materials and would love to come back to install a new faucet since the old one was shot. As indicated, we would wave our service charge for the return visit.
We have been open since 2004 and customer service is our number one priority! Thanks again.
Best,
Brian
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David A.
8 years ago
Recommends
Great Friendly Service!!
Handyman Matters provides great quality service and great customer care. Rose is awesome to deal with and makes the process super easy and fun!