Ace Handyman Services East Valley
Handyman Service
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Cherry H.
2 years ago
Recommends
Handyman was courteous, helpful and efficient. He cleaned up after the repairs and explained what had been done and how long to wait for newly painted ramp to dry.
I will schedule for additional work soon.
Response from Ace Handyman Services East Valley
Hi Cherry,
Thank you for giving Sid a 5 star review! We are glad you were happy with his professionalism and efficiency. Sid is an outstanding craftsman that always delivers quality results. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Christen G.
2 years ago
Recommends
Handyman
The gentleman was extremely nice. However, the experience was terrible. He didn’t want to get in attic to make sure the Fan Beam was correctly secure. That was THE WHOLE reason I booked for professional installation. Then with the second item to be completed he was so proud he drywalled a small hole next to the ground that I did NOT ask for and can do myself in 2 minutes - and that work wasted the time we had allotted for the real work. Then I did buy a tan and sink complements THOUROUGHLY yet at every turn - oh yiu don’t have everything I need. Then I would have to stop and go through the items to show him I DO HAVE ALL THE ITEMS and HARDWARE, then he would say
Oh okay. It was like pulling teeth to get anything actually DONE. essentially I just paid $500 bucks to have someone connect a $30 under sink UNIVERSAL connector system and it actually took 3 hours boggles my mind. And 30
Minutes to decide he couldn’t complete the ceiling fan Install and oh yeah blame it on the office because you didn’t bring a long enough ladder. I expected far more from Ace. It is also insulting to tell consumers to
“Be honest” in your
“Review” instructions. Of course I am going to be honest, take the criticism and improve your business.
Response from Ace Handyman Services East Valley
Hi Christen,
Thank you for bringing this to our attention. We apologize your expectations were not met. We always strive to provide a 5 star experience. We discussed the situation with our craftsman. It was determined accessing the attic at this time of the year was unsafe due to the extreme heat. Typically attic access isn't required to install a new ceiling fan. In order to get your sink and cabinet aligned to your satisfaction, the craftsman had to knotch your cabinet several times to accomplish the desired look. In addition, baseboard was installed around the cabinet area which wasn't part of the original time estimate. Sincerely, The Ace Handyman Services Team
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Diahann G.
2 years ago
Recommends
Friendly, professional and on time
Sid came and installed a mailbox for me. He was thorough, timely and even suggested an additional step that would help keep the mailbox more secure. I would definitely recommend and request for future services.
Response from Ace Handyman Services East Valley
Hi Diahann, Thank you for giving Sid a 5-star review! We are glad to hear you were happy with the results of your bathroom project. Sid is an outstanding craftsman who always delivers quality workmanship. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Mike B.
2 years ago
Recommends
Simply the Best
We researched multiple companies and quite frankly got spooked seeing so many bad reviews on Yelp from other providers. Then we went to our famous ACE store in Chandler and found a card for a handyman service powered by ACE. What a coincidence....Besides having Sidney as super professional customer service contact we got Mr. Sid as our handyman and he did a wonderful job. This is a clear 5-star rating, no doubt. We will be customers for a long time. Mike
Response from Ace Handyman Services East Valley
Hi Mike, Thank you for giving Sid a 5-star review! We are glad to hear you were happy with the results of your project. Sid is an outstanding craftsman that consistently delivers quality results. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Michael A.
2 years ago
Recommends
Mike did a great job !
Response from Ace Handyman Services East Valley
Hi Michael, Thank you for giving Mike a 5-star review! We are glad to hear you were happy with the results of all of your home projects. Mike is a highly knowledgeable craftsman that always provides exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Edith B.
2 years ago
Recommends
Adrian was first class! Didn't stop until he got our garage remotes & outside panel working. Very much appreciated. The office staff, especially Vicky was very helpful. All were friendly & professional. I will use Ace Handyman Services again. Should the opportunity arise I'll be happy to recommend your services with high praise. ☺️
Response from Ace Handyman Services East Valley
Hi Edith, Thank you for giving Adrian and Vicki a 5-star review! We are glad to hear you were happy with their professionalism and craftsmanship! Adrian is an exceptional craftsman who always delivers high-quality work and Vicki is always very helpful! Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Theresa B.
2 years ago
Recommends
Prompt and friendly service
Capable serviceman, was very careful with my dryer, cleaned and left the job completed, neat and tidy! Thank you!
Response from Ace Handyman Services East Valley
Hi Theresa, Thank you for giving Sid a 5-star review! We are glad you were happy with his promptness and the team's communication. Sid is an outstanding craftsman who always strives to deliver high-quality results. We appreciate your continued business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Janet P.
2 years ago
Recommends
Replaced moldings on attic access
Very satisfied with services provided.
Response from Ace Handyman Services East Valley
Hi Janet, Thank you for giving our team a 5-star review! We are glad to hear you were happy with the results of your attic molding repair. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Thomas P.
2 years ago
Recommends
Fantastic!
Great team here in Gilbert! From Coleen who scheduled everything to Charles who did the install. Very professional and answered all my questions. Already thinking of the next project. Highly recommend!
Response from Ace Handyman Services East Valley
Hi Thomas, Thank you for giving Charles and Coleen a 5-star review! We are glad to hear you were happy with their professionalism and efficiency! Charles is an exceptional craftsman who always delivers high-quality work and Coleen is amazing at customer service! Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Brian W.
2 years ago
Recommends
Mike was very professional and very knowledgeable as well as being very honest. He changed my son's sink handles, unclogged one of my bathroom's sinks drains, and painted a wall in my wife's room. He was going to replace two more sinks in my home however he couldn't because the bolt was to big but he was going to check on it for me as well as get some clips so that he can put a mirror on the wall in my bathroom. I appreciate his honesty and I look forward to calling Ace and scheduling him again to come back and finish the rest of the work that we have for him.
Response from Ace Handyman Services East Valley
Hi Brian, Thank you for giving Mike such a kind 5-star review! We are so glad to hear you were happy with his craftsmanship. Our craftsmen treat everyone's home as if it were their own. We appreciate your business and please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team