We had some water seepage through a wall and ceiling in the basement. We had called multiple masons and waterproofing experts to diagnose the problem and give an estimate. Some came by and said that there could be serious water issues with a crack in the foundation. Others suggested a leak in the pipes. Handyman Matters indicated that it will be best to open up the wall/ceiling area, look into it, and then decide. Scott came and discovered a leak in a pipe joint. He tightened it, and then suggested that we get a licensed plumber to look over. We got a plumber who looked over and said everything looks good.

I was recommended to Handyman Matters by a dear friend on Facebook. I trusted him so I called them. The people I spoke to were friendly, professional and courteous. I had a few hours worth of work as I'm a 70 year old woman and cannot do some of these chores I could do when I was younger. Originally Geno came and was marvelous. We went over what I wanted done, any specifications I had and the priorities. Geno worked well, did what I asked, and worked well independently. So what happened to earn them a 2? I had asked him to make two of the 2nd floor close. We are a three generation family here and having the bathroom door open when my son in law is coming up the stairs is not acceptable. The other door was my bedroom and an open bedroom door is an invitation for people to come in - even if the door opened after I fell asleep. I called and explained to Bob that the doors were still opening. He asked if I'd asked Geno to do it at the last minute and I assured him I hadn't as I had asked him to do one more thing after he was done "fixing" the doors and there was almost a half hour left on the time. Because of the holidays, we had a hard time rescheduling and I told Bob it wasn't an emergency and would could follow up. I wanted to wait until he finished the job before rating them because up to then the work was five stars for a good job well done by a respectful professional. Last Friday someone named Scott came. I had a busy morning planned as there had been a basement flood (not their fault, of course) and I had that company coming at 9:00 to remove their machines, Scott was scheduled at 9:00 to 9:30 and the insurance adjustor coming at 10:00. Scott showed up about 10:30 when the insurance adjuster and I were in the living room discussing the cost of the objects lost due to contamination. He came in and I explained what the problem was and what I wanted. I admit I was businesslike but I was not rude. I told him that people stomping up the stairs was one of the main reasons for the doors opening (house is close to 100 years old). I'm not sure why he reacted as he did, but he then proceeded to stomp like an elephant up and done the stairs, declared that he couldn't make it happen and declared he was leaving. He didn't touch a door. The insurance adjuster was totally shocked with his behavior and his manner of communication. So was I. So that is why I can't recommend them. Before he left, I told Scott to tell Bob I wanted a refund for the time that Geno worked on the door as it didn't work. There was a brief email interaction with Bob where he simply stated that they'd done the work and there would be no refund. I contact the national office and no one got back to me. I gave them several days to see if they would resolve this. I am patient. It ran out. My guests joke about my bathroom door that opens by itself and it's a complete embarrassment. They obviously don't truly care about customer service.

I have been using Handyman Matters for various repairs around my house for about fifteen years. They have replaced a deck, renovated a bathroom, put up walls and replaced exterior doors. In every case, the job was done in a timely economical fashion. Furthermore, the quality of the work is very high. I would recommend their services to anyone who needs this kind of work done quickly and reliably.

Excellent communication - several apptmt reminders, msg to let me know technician is on the way. Completed job to 100% satisfaction. Left worksite ver clean.

Quality of work was excellent. Very professional. Very courteous,

I would recommend this company to others. Very happy with the work and professionalism.

Superior quality and professionalism.

Very satisfied. A number of small projects were executed promptly and with attention to details. Friendly, polite, respectful and easy to work with.

I had a medicine cabinet that I needed mounted in our bathroom. I had a week and a half to find someone to do this job. I got a response within less than an hour of requesting a quote via Angie's List. They were able to fit me in within a few days, provided a reasonable quote, were great at confirming the appointment, called in advance of arrival, and completed the job beautifully, on time, and for a good price. The handyman that came to my house was very polite, knowledgeable, and cleaned up after he was done. I couldn't ask for a better experience. I will definitely be calling them next time I have a project!

Arrived on time and performed high quality work. Very professional.