Ace Handyman Services Lincoln Way
Handyman Service
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Ed G.
2 years ago
Did not like the experience. The business model leaves no room for inexperience - you pay the contracted rate even if it takes hours to do a job that perhaps another handy man could do in an hour. You are also paying for them to go get materials they may need for a job that they didn’t realize they needed (or maybe should have realized and not started it). Can’t say I’ll use this type of service again. On a positive, the setup part is good and notification system is good and the individuals were friendly.
Response from Ace Handyman Services Lincoln Way
Thank you for your feedback and taking the time to let us know about your experience. I am sorry we did not meet your expectations. We want to ensure that our customers are more than satisfied. We try to provide conservative time estimates over the phone, but occasionally a craftsman encounters unexpected challenges that cause the project(s) to take longer than originally planned. We value your business and hope you will allow us to speak with you about a solution. Please call us at 815-418-6336 when convenient for you.
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Dan D.
2 years ago
Recommends
Happy Homeowner!
We had a very positive experience with Ace Handyman Lincoln Way. Scheduling was easy. The craftsman arrived on time and was professional and polite. He efficiently completed a long list of household projects. So happy to have finally found a reliable and professional handyman service!
Response from Ace Handyman Services Lincoln Way
Thank you for the wonderful review and taking the time to share your feedback. Our goal is to amaze you and we’re thrilled we met that mark: Kind folks like you make our job a pleasure and provide you with a five star service. We look forward to serving you again soon!
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Kevin W.
2 years ago
Recommends
Shower handle, bathroom exhaust fan and more !
Grayson was great !!!!! He was punctual, polite, organized and extremely knowledgeable. We had him do household repairs, tighten up a loose shower handle, repair a bathroom exhaust fan, other miscellaneous household repairs, including tightening up vents, outlets, door knob handles, cabinet hinges. Definitely will use Ace Handyman in future and recommend to family and friends.
Response from Ace Handyman Services Lincoln Way
Thank you for the wonderful review. We’re so happy you had a great experience with our team! We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!
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Nancy O.
2 years ago
Recommends
Our technician answered questions and fixed our problems very nicely.
Response from Ace Handyman Services Lincoln Way
We’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
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Dennis B.
2 years ago
Recommends
Fantastic experience. Tom was professional friendly and represented your brand well
Response from Ace Handyman Services Lincoln Way
We’re happy to hear you had a great experience. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon!
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Michelle K.
2 years ago
Recommends
Professional, clean, on-time, and great communication!
We had Todd out to hang some closet doors and it was such a smooth process! They text you to confirm, he showed up on time, was very professional, cleaned up after himself and even gave some easy advice on other things we need accomplished for the future!
Response from Ace Handyman Services Lincoln Way
Hello Michelle,
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you—thank you!
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Nick D.
2 years ago
Recommends
Excellent job and great service. Right on time too.
Response from Ace Handyman Services Lincoln Way
We’re happy to hear you had a great experience and are pleased with the service. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
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Diamond H.
2 years ago
Recommends
Blinds Installation
Grayson is awesome
Response from Ace Handyman Services Lincoln Way
Thank you for the 5-stars, we think Grayson is awesome too! We’re committed to only providing you the best customer service and craftsmanship to get your projects done. Let us know if we can do anything else for you, thank you!
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Bob C.
2 years ago
Recommends
Accountable, On-Time, Fair Price
This was truly a great experience start to finish. Other companies want $150 upfront, deprioritize you, and miss appointments. Go with Ace they are truly local and truly care. They took on a tough job to replace a mailbox and dig through frozen solid ground. Very happy with the end result, everyone from Andrea, Todd, Grayson, and Chris were very friendly!
Response from Ace Handyman Services Lincoln Way
We’re happy to hear you had a great experience, are pleased with the workmanship and overall experience. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
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Beverly D.
2 years ago
Recommends
Todd was very courteous and professional. I am very pleased with his work. I am so glad to have Ace Handyman Services available.
Response from Ace Handyman Services Lincoln Way
We’re so happy you had a great experience with our team. We’re committed to only providing you the best customer service and craftsmanship to get your projects done. We appreciate your trust and look forward to serving you again soon, thank you!