Ace Handyman Services North Metro Denver
Handyman Service
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Kevin B.
7 years ago
Recommends
Top Notch Service!!
I'm new to the area and so I don't have my list of trusted go to fixers. The stonework on our home was damaged in a recent windstorm and I came up empty on trying to find someone to do the work using one of the national websites so I figured I would give Handyman Matters a try. After submitting my request online, I was contacted well within an hour and was able to schedule the repair for the following day. Brandon contacted me that evening to clarify the job scope and to finalize the time he would be arriving. He showed up a few minutes early and did a great job of repairing the damaged mortar and stone. I will definitely use this service again and will not hesitate to make referrals.
Response from Ace Handyman Services North Metro Denver
Welcome home! Handyman Matters strives on communication with our customers and making it very easy for customers to use us. Brandon is a hardworking, skilled craftsman on our TEAM! We look forward to helping you with any home repair, maintenance, remodel in the future. Please call us with any questions and we would be happy to help. Thank you for choosing Handyman Matters.
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Veronica J.
7 years ago
Cancelled, but showed up anyway
I called to cancel this appointment a few weeks before hand, but the handyman showed up anyway. I wish the dispatch would have done their job so that the handyman didn't have to travel so far for nothing.
Response from Ace Handyman Services North Metro Denver
Veroncia, We are truly sorry for the miscommunication. We have upgraded our Dispatching software and unfortunately we cancelled it but it didn't remove it from the Craftsman schedule. Unfortunately, it was one of those growing pains. We apologize for the error.
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DARREL R.
7 years ago
Recommends
Absolutely perfect service
Response from Ace Handyman Services North Metro Denver
Thank you for allowing us the opportunity to earn your business. It was a great pleasure to assist you with your fence repair and post replacement. We love helping our customers!
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Mike C.
7 years ago
Recommends
Great Experience, Every Time
I've been using Handyman Matters for close to 6 months for the odd jobs my wife and I have around the house. Alana, Kim, and Dana in the office are responsive, friendly, and genuinely care about providing a thoughtful customer service experience. Kipp has been our guy for in-home projects and is always on-time, polite, and enthusiastic about our projects, no matter how big or small they may be. It is good to see that there are still people out there who take pride in their work. I will absolutely recommend Handyman Matters to anyone.
Response from Ace Handyman Services North Metro Denver
WOW, thank you for such a great review and taking the time to do that. Here at Handyman Matters we believe in being a TEAM and we all have great compassion for our customers. We truly love working with you and helping you with all your home repairs! Thank you for being such a loyal customer! Until the next time!
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Jann S.
7 years ago
Recommends
Honest and efficient
Hired for gutter cleaning and deck rebuild. Took photos of all gutters from roof and only cleaned/charged the necessary portion. Rebuilt our deck in record time. Polite, efficient and in time. Highly recommend.
Response from Ace Handyman Services North Metro Denver
Thank you for allowing us to assist you with gutter cleaning and re-build of your deck. We strive on being honest, fair and highly skilled. Our craftsman take great pride in their work and we look forward to assisting you in the future.
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Colleen W.
7 years ago
Recommends
Terrific Electrical Repairs
A handyman from elsewhere told me that a light fixture had no"juice" and would need to be capped off. Derek (from Handyman Matters) came out, looked it over and determined that the wires had been disconnected/broken off and the fixture was actually fine. He rewired the outlet, installed my new fixture and got it all working again. Finally had light again in the dark hallway again! Derek was very knowledgeable, professional and did a great job of explaining everything to me. He did the job quickly and cleaned up after himself. Very pleased with him and the service. I also want to mention how helpful Alanna was with getting this scheduled. She worked very hard to set this up and find a day and time that worked for me.
Response from Ace Handyman Services North Metro Denver
Thank you for the great review! Derek, our Master Electrician, does a fantastic job. He takes great pride in his skill and follows the integrity of our company. Thank you choosing Handyman Matters and we look forward to working with you in the near future.
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D L.
7 years ago
Recommends
Professional, courteous, cleans up after work
Ricky has done several projects in our home and we have been very pleased with his work.
Response from Ace Handyman Services North Metro Denver
Ricky is super talented Craftsman! We are happy to hear the project went well and Ricky left your home in great shape. Or brand is to "help you love your home" and Ricky does a great job. Thank you for your repeated business and choosing Handyman Matters.
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sherryW w.
7 years ago
Recommends
Dan did good work and was very efficient. on time as promised
Dan came out today and was very professional and did know what he was doing. I would not recommend Kip to anyone. He was very personable when he was here, but always in a hurry to get done. After seeing the work that he did, I think he did not do a good job. the outside looks very messy in the area where door and house meet the deck. not at all like a professional job. the door is not level but we felt we would let that go because it does work ok.
We have thought about getting an estimate from you for some other work, but is a big decision.
Response from Ace Handyman Services North Metro Denver
Sherry, we take great pride in our our work and customer satisfaction. I am sorry to hear some of the disappointment. Please contact our office and ask for Kim to resolve your concerns. Thank you for your feedback as it allows us to correct any issues and be better!
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John Z.
7 years ago
Recommends
Fast Quality Work
Rudy was on-time, understood what was going on with my sink and quickly fixed the problem. In and out in 30 minutes!
Response from Ace Handyman Services North Metro Denver
We are happy to hear that your sink repair went great! Rudy, our Master Craftsman is very talented and takes great pride in his work and customers. We are very lucky to have him on our TEAM! Thank you for choosing Handyman Matters.
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caroline g.
7 years ago
Recommends
on time, great work
Response from Ace Handyman Services North Metro Denver
Thank you for allowing us to help you with your gutters and the hole in your siding! We appreciate loyal customers like you! We appreciate you and your business.