Ace Handyman Services Portland
Handyman Service
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Jim U.
6 years ago
Recommends
Mike was awesome. On time- no mess, great communication. Will have him back to keep chipping away at that list of things to do!
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Wendy W.
6 years ago
Poor quality, poor estimation and lack of response
I had a very specific list of projects that needed to be completed. The projects were prioritized as I had limited budget. If it was going to take too much time for one project then I explained I would drop it from the list. The contractor came, I walked through the work and was told it could be completed within the day.
Shortly after, I was told another crew member was needed for one of the projects. The contractor called the office to see if he could get an assist. The second person came but I was never told it was going to be an additional $60 service fee on top of his time. I was also told later the main reason he was there was because the ladder was too heavy to be carried in an that was really why he was needed.
The top priority item on my list was never touched. I had two different areas of my house torn up. He didn't complete one project then move on to the next. There were 3 projects going on at the same time. However, my #1 priority project hadn't been touched. At 4:30 I am told he is done for the day, yet only 1 project had been completed and house still torn up. I am then told I will have to schedule another time for him to come back and finish the work! So essentially live with your house torn up until I can get back here. He was able to come back the second day and the workmanship was not quality. My door trip does not match and he screwed in the ceiling fan plate crooked into the box so the fan wobbles now. AND he screwed it in so tight, it can't be loosened to readjust. I called the company and told them the issue. They had the contractor call me direct. He wanted to come while I was at work. I told him it needed to be scheduled. That was over a week ago and I have not heard back from him or the company. It was way too expensive for what I got in return. I still have project that now need to be redone.
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Mary T.
6 years ago
Recommends
A Toilet Trifecta
Maybe all of my johns were on the same basic timetable for going mechanically off, but I ended up calling Handyman Matters with assorted restroom woes: I had one ever-flowing Niagra Falls of a toilet; one Still Waters just forever sitting there (well, OK, maybe an eventuaaaally trickle-filling), and one rocking horse commode. Lee did a great job with each challenge and helped me diagnose a door-handle issue as well. (He was probably pretty happy to be out of a bathroom for a few minutes.) Lee was professional, tidy and unobtrusive while problem solving for us. I also appreciated HandyMan Matters for having a good system for setting & confirming appointments, for providing estimates so we were prepared on the budget side, for being able to give us an appointment quickly, and for sending us Lee.. Thank you, Lee, and thank you, Handyman Matters!. .
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Elli W.
6 years ago
Recommends
Needs a new vacuum cleaner
Mike was great! He was punctual, polite, and very professional. All was well until he turned on the shop vac which spewed dirt and dust all over the house. It took hours of clean up.
I believe -- for those of us who own, manage, and lead -- that we must support our people with the right tools to get the job done. For cryin' out loud, get Mike a new vacuum cleaner!
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L. M.
6 years ago
Recommends
Michael was excellent. Very professional and did what I asked. I had him realign some metal shelves in my garage. He also brought down everything in my attic. He was very efficient and I would recommend him and your company to anyone. Thanks.
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Darlene R.
6 years ago
Recommends
High quality, professional, friendly service
I had a previous contractor that left several items to do, Greg came in and finished all of the various jobs in an excellent manner. The work was done on time and was perfect. He was friendly, professional and on time. I have other work to be done that I’ll contact them for as well as using them for future needs. It is exceptional service to find someone willing to do small projects and do it well. Outstanding service
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Mary and Ken C.
6 years ago
Recommends
All those things we can’t do and done so expertly!
We bought a townhouse in July and knew there were maintenance things that needed to be done. We are not ‘handy’ and needed to find someone to trust. We have found that person!!
David did a full exam including looking at the things list on our inspection report from when we bought in July. He then went over the list in detail and we talked about what he felt we needed to do now and what we wanted done now. The rest of the items are on the list and he will do them in the appropriate order.
Any items he felt we should try to do ourselves, he told us how. We have already booked David to come back and do more on the original list and hopefully complete most of it.
It already feels better knowing all the things he has completed and knowing what is still to be done and not just guessing or ignoring something we should get fixed.
There isn’t such comfort in having someone we can trust!
Thank you David from Handymanmatters and thank you Handymanmatters for sending David’s to us!!! ANd thank you to Angie’s List for recommending Handymanmatters!!!
A good day all over the place!!! And so worth the money! It would cost me twice as much to fix it myself because I would have to hire someone to come repair what I tried to do but did it wrong!!!!
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Rosemary A.
6 years ago
Recommends
Perfect Handyman!
I recently moved from out of state to my current home and I had a long list of items that needed to be done based on all of those "no one told me about" items that you find when you first move in. They ranged from the mundane (changing a light switch) to the more complicated (identifying and fixing why dishwasher was "listing" and repairing garage overhang) .
Michael arrived on time, reviewed the list carefully with me and then proceeded to quietly (he was very unobtrusive and made it easy for me to continuing my work while he took care of everything) fix all the items.Michael did a great job on all the items on my list (I checked - at his encouragement - the quality of all the completed items) PLUS he also fixed items not on my list that he ran across during the 4 hours he was there. In fact, Michael did such a great job that I plan on using him again in a couple of weeks on a couple of larger construction type items that I wanted done.
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Christine F.
6 years ago
Recommends
Excellent Job!
David did a fantastic job, even when we ran into a few glitches, he didn’t hesitate to fix them, even made a couple of trips to Home Depot, and always with a smile on his face and never a harsh word. He replaced my master bathroom vanity top with a new one, and installed a new faucet. Very professional, very personable, very knowledgeable! I would highly recommend him!
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Rudy W.
6 years ago
Recommends
David did a fine job. He was prompt and professional. Good work