Ace Handyman Services Rochester South and East
Handyman Service
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Paul B.
2 years ago
Recommends
High quality service, professional and friendly.
Patrick, our serviceman, was very polite and friendly and did a good professional job of replacing our three wooden steps on our back porch. The steps are very solid and secure. He also gave helpful advice of not staining the steps for a year. He answered all our questions and we could see he took pride in his work. It was a job well done!
Response from Ace Handyman Services Rochester South and East
Paul, we sincerely appreciate the kind words regarding Pat's work and the advise he provided. Thank you for the 5-star review and please let us know if we can help with anything in the future.
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Patty P.
2 years ago
Recommends
Our experience with Ace Handyman service has always been positive. Cheisey is so pleasant to work with, organized and informative. We’re had Justin in the pass but this time we had Fred. We needed some handicapped bars and railing installed. He came on time and did the job. Fred is a very pleasant and professional. We have used Ace before and never been disappointed. So glad we found this service. Patty
Response from Ace Handyman Services Rochester South and East
Patty, Thank for recognizing Chelsey and Fred for the job they are doing. I'm glad the grab bars came out as you expected. Please let us know if you have any other interior and exterior projects coming up. We would be glad to help.
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Martin K.
2 years ago
Recommends
Quality and Professional Service
Excellent service from initial call to completion of job. Chelsey’s a fantastic ambassador for the company. She’s so pleasant and professional. Speaking of professional, Justin not only does a terrific job, he calls ahead to let you know when he’ll be arriving and, unlike many other service professionals, Justin is very respectful by automatically covering his feet upon entering the house.
Sometimes it comes down to the small gestures that separate the best from the rest.
I’m very happy to have found a company I can respect and recommend to anyone.
Response from Ace Handyman Services Rochester South and East
Martin, we sincerely appreciate your recognition of Chelsey and Justin for the job they are doing. We are thankful they are on our team, and represent the high standards of AHS each and every day. Thank you for the 5-star review, and we look forward to helping with any future projects you may have.
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Leslie Y.
2 years ago
Recommends
High Quality Work/Professional/Personable
From beginning to end, our experience with Ace Handyman Services was extremely positive. Chelsey, who coordinated our work, was so pleasant, organized and attentive. Justin, who did the work, was fantastic. The quality of his work was excellent. He is an exceptionally hard worker who is able to troubleshoot individual situations and come up with great solutions. Justin replaced our 60 year old bathtub with a walk-in shower. He reworked the drain to code and reworked the plumbing to accommodate a pressure balanced shower head and handle. He installed the shower pan, walls, plumbing and molding in one day. It looks beautiful and works perfectly. We can't stress enough what an amazingly positive experience it was. We will definitely use Ace Handyman Services in the future and confidently recommend them to others. And, our only regret...wish we had done it sooner.
Response from Ace Handyman Services Rochester South and East
Leslie, we sincerely appreciate the kind words and the 5-Star review. We are very fortunate to have Chelsey and Justin as part of our AHS team. We're glad you recognized our quality of work, and had a very positive experience. Please keep us in mind for any future projects.
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Tod P.
2 years ago
Recommends
Tile repair, nicely done
Response from Ace Handyman Services Rochester South and East
Ted, we're glad you are pleased with Ace Handyman Services and the tile repair we performed. Thank you for the 5-Star review!
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Gary P.
2 years ago
Recommends
good job in a timely manner.
Response from Ace Handyman Services Rochester South and East
Gary, we sincerely appreciate the 5-Star review. We look forward to helping with any future interior or exterior project you may have.
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Fred R.
2 years ago
Recommends
Great Service - Will Definitely Use the Service Again!
The workmen arrived on time, were friendly and very professional. Did the work in a very reasonable amount of time, cleaned up and answered any questions I had. A great resource for future home projects.
Response from Ace Handyman Services Rochester South and East
Fred, thank you for the great review. Our Craftsmen follow a structured "Service Path" and you recognized all the aspects: arrive on time, be friendly and professional, complete the work in a timely manner, clean up the work space, and ensure the customer is completely happy. We look forward to assisting you again!
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Tim H.
2 years ago
Recommends
We were very happy with the work done and how it all came out.
Justin was very competent, courteous and friendly.
We felt the price paid was fair and we hope to use them again in the future.
Response from Ace Handyman Services Rochester South and East
Tim, we are always pleased to hear our customers are happy with the work we have done. Thank you for the kind words and the 5-Star review.
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Christy B.
2 years ago
Recommends
Friendly and Efficient
I called requesting a service within a 5 day window, if possible. Chelsey responded very quickly to me and I had an appointment within 48 hours. Justin came to my house and fixed my issue within 30 minutes. Excellent service!
Response from Ace Handyman Services Rochester South and East
Christy, we are happy we could meet your time requirements and provide a fast repair. Thank you for recognizing Chelsey's quick response and leaving such a nice review.
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Jack D.
2 years ago
Recommends
Great Job
Quick and technically competent
Response from Ace Handyman Services Rochester South and East
Jack, we're glad we could help and truly appreciate the 5-Star review.