Ace Handyman Services Southern Tier
Handyman Service
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Pam L.
3 years ago
Workmanship
Jakob was a nice young man, but the quality of work and the time to complete was sub-standard. I had the outside of 2 doors and the jam extension of 3 doors. It took 2 hours and there were multiple paint drips and no tape around the handle of the only door that had a handle leaving paint around the handle and rubber trim. Unfortunately, after paying $250.00, we have to sand and repaint and paint the inside of the one door left unfinished due to Jakob running out of time.
Response from Ace Handyman Services Southern Tier
We are that your experience with us wasn't up to our standards. We want to make it right, we will be reaching out to you so that we can get the painting corrected. Thank you for letting us know about the concerns with the painting.
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Jacqueline S.
3 years ago
Customer
Had some personal trouble this week but everything was handle well by Ace handyman services.... would use again.
Response from Ace Handyman Services Southern Tier
We are sorry to hear that you had personal troubles this week, and are thrilled that we were able to handle everything well with you. Thank you for taking the time to leave us this review. We look forward to helping you in the future.
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Joanne R.
3 years ago
Recommends
Great service
Jake did a great job installing my dishwasher. He was prompt, did the job as requested and in less time than estimated. I am totally satisfied with his work and will definitely use this service in the future.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us such a nice review. We are glad to hear that our craftsman was able to get your dishwasher installed faster than we estimated. Jakob is always prompt and efficient. We look forward to helping you again in the future.
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william b.
3 years ago
Recommends
Neil is simply the best!
Neil is awesome. However much he is paid, he is not paid enough :)
Response from Ace Handyman Services Southern Tier
We appreciate you taking the time to leave us this review. We agree 100% that Neil is awesome and simply the best! Thank you for trusting us with your home project.
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STEVEN S.
3 years ago
Recommends
Excellent work. Had a section of my vinyl siding come off. Was to high up for me to reach it with my ladder. Neil was very professional and friendly. Would highly recommend this company.
Response from Ace Handyman Services Southern Tier
Thank you for leaving us such a nice review. We are glad that we were able to get the siding reattached so that it won't come off your home again. Neil is always professional and friendly, delivering excellent work on every job. We appreciate any recommendations that you send our way.
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Kara M.
3 years ago
Recommends
Professional, friendly, reliable, competent
Jakob installed a brand new garbage disposal and a new mailbox including pool. Scheduling was very friendly. It happened the next week after I called. Jakob was on time, friendly, didn’t mind my rambunctious barking dog, and did both jobs well and within the time allotted. Garbage disposal needed electricity since there wasn’t one prior, and that was managed very conveniently and with a great aesthetic. Would recommend and use again!
Response from Ace Handyman Services Southern Tier
We appreciate you taking your time to leave us this review. We are glad to hear that Jakob was able to get both projects done for you on time, conveniently, and with a great aesthetic. We do not mind rambunctious barking dogs as most of us have our own at home. Thank you for your trust and any recommendations you send our way.
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Abby R.
3 years ago
Recommends
Professional, fast & friendly
I needed my front door repaired. I tried calling half a dozen other businesses but got ghosted every time. I reached out to Ace, left a message, and got a return call the same day with an appointment within the week. The contractor, Neil, was friendly and professional, and worked quickly. He also diagnosed extra issues with our door and the most cost-effective way to do it.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us this review. We are so happy that you called so that we could help you with your front door. Neil is good at working quickly, diagnosing issues, and coming up with creative cost-effective ways to solve problems. Thank you for trusting us with your home project.
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Jenny C.
3 years ago
Recommends
Professional and friendly
Jakob was professional and really helpful to solve our problem. Thank you Ace Handyman!
Response from Ace Handyman Services Southern Tier
We are thrilled to hear that Jakob was professional and was able to solve your problem. Thank you for trusting us with your home project.
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Alison F.
3 years ago
Would definitely recommend Ace Handyman Services
Had never used a handyman service before. Would definitely recommend them. Jakob was very professional and courteous.
Response from Ace Handyman Services Southern Tier
Thank you for trusting us to be the first experience with a handyman service. We are so glad to hear that we delivered such a great service that you would recommend us. That is truly the highest compliment.
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Arthur G.
3 years ago
Recommends
Very professional
Jake's second trip to finish off some sanding and mudding. He's been polite, knowledgeable and professional throughout the repair and from a lay person's view, the work looks just like new. Will continue to recommend and use Ace's services.
Response from Ace Handyman Services Southern Tier
We are so glad to hear that we delivered a professional experience and that the work looks just like new. Jakob is very knowledgeable and always professional and polite. We appreciate your business and any recommendations you send our way. Thank you for leaving us this review.