Ace Handyman Services Southern Tier
Handyman Service
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J
J. V.
4 years ago
Overcharge is their business plan.
Failed to stand by work. Paid twice for the same job. $50 dollar truck fee to the job? Call anybody else.
Response from Ace Handyman Services Southern Tier
At Ace Handyman services we stand behind our craftsmen and our work. Our fees are based on our warrantee for services, and the fact that they are bonded and insured for your peace of mind. We also believe that our craftsmen deserve to be reimbursed for the gas and wear and tear on their vehicles to drive all over the county to service our wonderful customers. The jobs that our craftsman did for you were two separate jobs and billed as such as you were fully aware. We thank you for using our service and while the pricing may be out of your comfort zone, we stand behind the quality of our work and believe our craftsmen are worth every penny.
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Deborah H.
4 years ago
Recommends
Excellent service!
I was initially unsure about using Ace Handyman for the first time, but the positive reviews of Neil’s work made me take a chance. I was not disappointed. Neil was incredibly friendly and knowledgeable, and his work was excellent. He helped me prioritize the work I wanted done, and was a very creative problem solver. He replaced an exterior door that was not a strait forward task. He tackled the challenge of modifying the opening and trim, using wood I had on the premises. The door looks perfect. Neil also repaired an interior door that wouldn’t close, and he made a quick fix of a drooping gutter. In addition, he was also helpful in discussing additional projects, offering clear suggestions. Very pleased with my half day of service!
Response from Ace Handyman Services Southern Tier
Thank you so much for taking the time to review the work that we completed at your home and for all of the great compliments that you gave to our craftsman Neil. We pride ourselves in getting your approval and it is great to know that we hit the mark and we will look forward to helping with those additional projects! Thanks again!
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Theresa C.
4 years ago
Recommends
Quality work done in a timely manner
Prompt arrival, professional service, and work done quickly. Offered to help with any other repairs needed.
Response from Ace Handyman Services Southern Tier
We have a standard that says... "If I'm not early, I'm late".. so it is always good to hear that we are consistently attaining that goal. Thank you for taking the time to rate our service and our efficiency. We value you as a customer!
K
Kit D.
4 years ago
Recommends
Punctual, Efficient, Quality Work
Neil was right on time and immediately got to work. Had a mask handy when he needed to speak with me about details, which was wonderfully courteous! He managed to fix our siding quickly and efficiently, which definitely saved us money. Was able to point us in the right direction for additional specialized repairs.
Response from Ace Handyman Services Southern Tier
Thank you so much for your review. We are thrilled to hear that Neil was on time and got to work right away, we don't want to waste your time or money. Quick, quality, efficient work is what we strive to provide, glad that we lived up to that with your project. Thank you again.
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Antoinette C.
4 years ago
Recommends
Excellent customer service & excellent work
Neil did a great job on my front steps & deck! I will definitely consider hiring Ace Handyman Services for other work that has to be done here.
Response from Ace Handyman Services Southern Tier
We truly appreciate you taking the time to leave this review. We are thrilled to hear that Neil did a great job on your steps and deck, the pictures of your steps and deck look wonderful. We look forward to the opportunity to do additional work for you if you need it. Thank you again.
R
Robert M.
4 years ago
Recommends
Highly knowledgeable technician
Neil did an excellent job repairing my vinyl siding. He was very courteous.
Response from Ace Handyman Services Southern Tier
Thank you for your review. We are glad to hear that Neil did such a good job and was courteous.
D
Dee S.
4 years ago
Recommends
I would use again
Arrived on time, thoughtful and professional. When you can't do things around the house yourself anymore, this is a good option. You need to be realistic on the cost and time. Try to think about if you were to do the work yourself. Be honest with them when they arrive, don't be afraid to ask questions. I think you'll find it a worthwhile investment.
Response from Ace Handyman Services Southern Tier
We truly appreciate when our customers take the time to leave a review. We highly value your time and your business. Thank you for asking questions and being honest and realistic in your expectations. Thank you again.
J
Jonathan P.
4 years ago
Recommends
Top notch service
On time, professional, friendly and efficient. Highly recommended.
Response from Ace Handyman Services Southern Tier
Thank you for your review. We are glad to hear that you were pleased with your service.
R
Rick B.
4 years ago
Recommends
Professional, friendly, and prompt!
Arrived on time & worked with us to figure out what was best for our needs. He didn’t try to up sell us on anything that didn’t need to be fixed or replaced. Absolutely will be working with him again!
Response from Ace Handyman Services Southern Tier
We appreciate your feedback on your service experience. We are glad to hear that our craftsman was able to work with you to determine what was best for your needs without selling you anything you didn't need. Thank you for this excellent review.
J
Joseph L.
4 years ago
Recommends
I was really pleased with the work and customer service. Neil arrived on time, was very friendly, listened to my concerns and went to work. He finished before scheduled time. He explained to me what may be some next steps in home maintenance. I appreciate his advice. Thank you all very much, excellent experience.
Response from Ace Handyman Services Southern Tier
Thank you for this review. We strive to provide this type of excellent service from start to finish, it's nice to hear that we achieved that with your project. Thank you again.