Ace Handyman Services Southern Tier
Handyman Service
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Yvonne N.
1 year ago
Recommends
High quality and efficient!
Very pleased with the work done and will use again as well as recommend to others!
Response from Ace Handyman Services Southern Tier
Yvonne, thank you so much for leaving such a great review! We are so pleased to hear that you are so happy with the work we did that you are telling others! That is the highest praise we can get from a customer, their recommendations to others! Thank you!
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Lisa S.
1 year ago
Non professional and poor job
The carpenter worked on a small repair job of side door partial frame.
The quality of work was so disappointing and not even finished thoroughly.
The bill was ridiculously high and unacceptable, three times higher than estimate given.
Response from Ace Handyman Services Southern Tier
We appreciate your time leaving this review. I have reached out to you directly to resolve the issues you had during your experience. We look forward to working out a solution that you are happy with that will earn us a 5-Star Rating.
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Phil W.
1 year ago
Recommends
Quick and friendly service
Art completed a ceiling patch very quickly and answered any questions I had. I would definitely contact Ace again if I have another odd/small job.
Response from Ace Handyman Services Southern Tier
Hi Phil, thank you for taking the time to leave us a review! We are so glad that Art was able to come out and repair your ceiling quickly for you! He is so friendly and able to answer just about any questions you might have. We look forward to helping you again with any small/odd jobs you might have in the future!
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Bruce P.
1 year ago
No Discussion
Rep was supposed to discuss fix - did not
Labor rate, disclosed after work was done, was far too high ($100) in my estimation. $50-$60 would be more appropriate; not asking for highly skilled labor (i.e. engineer, software designer, etc...)
Should disclose costs before work gets done (ballpark estimation would be fine)
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us a review. We emailed you a copy of the estimate for the work to be done at your home 4 days before your appointment after discussing the cost on the phone with you prior to booking the job. Our fully insured and bonded craftsman are multi-skilled carpenters with vast experience from years of working in the trades, with all the tools and equipment needed for nearly any task. Combine that with our 1-year warranty and you can count on our repair work lasting long past the warranty period.
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Stephen D.
1 year ago
Recommends
Great company, friendly staff
They do a great job on all things needed!
Response from Ace Handyman Services Southern Tier
Thank you for leaving such a great review! We truly appreciate customer like you Stephen!
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Craig H.
1 year ago
Recommends
Out standing as always...over came obstacles.
With a more to do then originally planned. Some unexpepcted difficulty with the materials and it was the materials NOT the installer they got it to work and. Final result looks great.
Neil is great. I have two more sets of work I want him to do. He doesn't waste time and does good work. I recommend him 100%.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave such a excellent review! We are so glad that Neil was able to deliver such exceptional service in spite of the unexpected difficulty with the materials. He is so skilled he can make things work and look excellent even if the materials don't fully cooperate. We look forward to helping you with the additional work! Thank you again for your trust with all your home repair and maintenance projects Craig!
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Terence H.
1 year ago
Recommends
Estimate
Neil was polite and punctual. He was very knowledgeable and answered all of our questions
Response from Ace Handyman Services Southern Tier
Hi Terence, we are so glad to hear that you were so pleased with Neil's service providing you with the estimate. He is extremely knowledgeable and is happy to answer all your questions to make sure you fully understand the project!
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Julian M.
1 year ago
Recommends
Great Service
Came and resolved a water problem and was able to locate and remedy the issue quickly. Great and speedy service.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us such a great review! We strive to provide great speedy services every time and are so happy to hear that we delivered with your water problem!
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Roberta C.
1 year ago
Recommends
High quality work in a very small space.
Rug had to be removed in bathroom. The subfloor had to be replaced, new flooring put down along with adding new moulding. Neil removed, fixed toilet and replaced it very neatly and efficiently. He was very professional, friendly and knowledgeable. The job was very extensive and Neil had the ability and skills. We are more than pleased with Neil’s work ethic and skills the jobs demanded. I have already told several of my friends that I would highly recommend Ace Handyman Services of the Southern Tier without hesitation!
Response from Ace Handyman Services Southern Tier
Hi Roberta, thank you for leaving such a detailed and specific review. Neil is a true professional craftsman with the skills to tackle even the most extensive projects. We are so thrilled to hear how pleased you were with his work ethic, skills, knowledge and friendliness. We are so happy that you enjoyed the experience enough to tell your friends, there is no higher compliment that you can give that to tell your friends how happy you were with our services! Thank you for trusting us to help with your home repairs!
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Bo H.
1 year ago
Recommends
water softene and refrigerator line valve replacement
Knowledgeable plumber, quality work.
Response from Ace Handyman Services Southern Tier
Thank you for taking the time to leave us such a wonderful review! Our craftsman are very knowledgeable and do quality work. We are so glad to hear how happy you are with the service!