Ace Handyman Services Tucson

Handyman Service

9102 East Holmes Street

Tucson, AZ 85710

ROC: 272889
Open Today By Appointment

acehandymanservices.com/offices/tucson

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All Reviews

J
4 years ago
Very Happy!
Larry showed up right on time and was great to work with. He took care of a number of tasks around the house, including removing 2 satellite dishes that were no longer being used. I appreciated his courtesy and the great communication from ACE Handyman services.
Response from Ace Handyman Services Tucson
Thank you for the great review Jennifer. We are happy Larry was great to work with and was able to tackle your tasks. We strive to provide a good experience.
E
4 years ago
Normally, I give a 5 star review & wish I could give more than that
Just to explain, I've used this company for years and have always given them 5 stars and wished I could give their people 10+ stars. On the good side, Larry replaced the hoses on my washer with braided ones which will be more durable and he cleaned up the area around the washer (outside washer & dryer) to a very high degree and he did the work quickly. But he needs some basic customer service/communications training. He noticed how the washer was draining & said that system "wouldn't work" and even after I explained that the drainage system was set up by the Whirlpool repair tech and works perfectly, he still grumbled about it and said "it didn't make sense". I reported that some electrical outlets weren't working and he checked and just said "There is nothing wrong with the outlets". Which kind of sounds like "Even though you are an adult home owner, you obviously don't know how electrical outlets work." He could have handled that interactions in hundreds of ways that were more professional. He admitted to just moving here & after I identified the animal in the water turn-off valve box as a pack rat & not a mouse, like he thought it was, he then had to explain to me that usually pack rats "aren't out during the day". There were other interactions that were equally tiresome. The man-splaining and lack of customer service skills was just not necessary. I will continue to use this company because their people are usually awesome, asked the office to never send Larry to my property again and talk to him about his customer service skills.
Response from Ace Handyman Services Tucson
Thank you Elaine for your honest review and we deeply apologize your last visit was not what you have come to expect from us. You have been a long time customer and we appreciate that you will not give up on us. We take your words seriously and will act accordingly.
N
4 years ago
We thank Ace Handyman for the great ramp they built. It is wonderful to be able to go out without worrying about going up and down stairs. Thank you for working with us to get it built as quickly as possible. We appreciate all the hard work you put into the job. It looks so FANTASTIC.
Response from Ace Handyman Services Tucson
Thank you Nawana for the awesome 5 star review. We were very happy that the timing worked out to get the ramp built sooner than later and that you are loving it. It was a great experience for us as well.
J
4 years ago
Great service!
Mark showed up on time this morning and quickly assessed what needed to be done. He got the parts he needed, and worked steadily and competently to complete the job. He cleaned up before he left. All is great! We’ll use Ace Handyman services again. And I promote them to anyone who needs handyman help!
Response from Ace Handyman Services Tucson
Thank you for the 5 star review Jan. We are happy Mark was great and provided a good experience for you. We look forward to working for you again and we also appreciate that your review will help guide future customers to us for a handyman service.
B
4 years ago
Amazing service
The gentleman that was sent to my house did a top notch job. He was kind and professional. I will be calling this company for service again.
Response from Ace Handyman Services Tucson
Thank you for the 5 star review Barbara. Aaron is everything we want in a handyman representing our company and we are happy he provided you with amazing service. We look forward to working for you again.
G
4 years ago
Finally!
My plumbing experience was top notch, he was professional, and worked in a timely manner! He went to get parts and was gone only briefly instead of half the day as with other contractors in town! I’ll refer them as tops anytime someone needs a plumber!
Response from Ace Handyman Services Tucson
Thank you Grace for the wonderful review. We are happy Larry was able to provide a good experience for you. We appreciate that your review and referrals will help other customers choose us to be their go to handyman.
P
4 years ago
Great work at a great value.
I hired Ace Handyman Services to build a platform for my Good 2 Great Golf indoor academy. Scott was very courteous, professional, on time and did a great job. They charged a reasonable price and I am very happy with their work and will use them again in the future. Coach Paul
Response from Ace Handyman Services Tucson
Thank you Coach Paul for the 5 star review. We are happy that Scott provided you with a good experience and end product. We look forward to working for you again.
C
4 years ago
Job well done
Aaron did a good job on the two task we needed to get done - replace a screen on our sliding door and fix an inoperable casement window. Other things such as deteriorating weather stripping will require some more research. Aaron was very professional and I would use their service again
Response from Ace Handyman Services Tucson
Thank you Craig for the 5 star review. We are happy that Aaron provided a good experience for you. We look forward to working for you again.
B
4 years ago
Aaron is truly the best in the west. He did a fantastic job on my green house. There is nothing this professional cannot handle.
Response from Ace Handyman Services Tucson
Thank you for the awesome review Bruce. Aaron is the best and is a good representive of this service and company. We are proud to have him and are more proud of the work he does for our customers.
N
4 years ago
Mark, as usual, did a great job. I will continue to use him/Ace handyman services as I need to.
Response from Ace Handyman Services Tucson
Thank you Nan for taking the time for the 5 star review. We are always happy when our craftsmen, like Mark continue to provide a good experience for you. We look forward to working for you again when the need arises.