Ace Handyman Services Vancouver
Handyman Service
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Tim C.
2 years ago
Recommends
Good work, shaky communication
Calling in and scheduling the job was easy. I explained my (gutter leak fix) job and was a little suspicious that not all my info was getting written down. But the service person on the phone said the repairman would call the night before so I didn’t worry until no call came. However, Luke was on time and very polite and assured me that he’d done gutter work before. Then he said he’d need to go get gutter sealant and a heat gun to remove old material. I told him I had told the service person on the phone that both would be needed, he said none of it was in his notes. He admitted he should have called and I wouldn’t be charged for extra travel. (He had to go get the right tool and sealant.) In truth, the job was bigger than what 3 hours would cover but knowing it’s a gutter seal job I just expected he would come with the right equipment and sealant. Still, he did a very good job and I’m satisfied. I will use this service again.
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Jean A.
2 years ago
Recommends
Keegan was very personable, on time, and did a very good job. He made some good
suggestions and listened to my suggestions and wishes as well. I would certainly have him work for us again!
Response from Ace Handyman Services Vancouver
Thank you for taking the time to leave a nice review Jean. We're happy that Keegan was able to assist you with your window project. We look forward to working together again soon!
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Patty M.
2 years ago
Recommends
Great service
Keegan was on time. He was knowledgeable about his tools and listened to what we wanted. We got our honey do list done thanks to him. Will use Ace again in the future
Response from Ace Handyman Services Vancouver
Thank you for the review Patty! We are happy to hear that you were pleased with the work that Keegan did for you. We look forward to your next project!
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Russell O.
2 years ago
Recommends
Works until it is done
We have used Jon with Ace several times to do mini remodeling bathroom, doors etc. Each time he gas cone up with suggestions and solutions that made sense and was far better than we anticipated ourselves. Great work ... gets the job done right the 1st time!
Response from Ace Handyman Services Vancouver
This is great to hear Russell! We appreciate you taking time to leave such a nice review. We are happy that Jon is always able to assist in your home projects and leaves you satisfied with his work. We look forward to the next project!
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Brad and Susan S.
2 years ago
Recommends
Will Never go to another
Keegan has been to our house more than once. He is an fantastic person to work with. Personable bright, ready to work but also very social that he seems like a member of the family. This time to help install a large painting in an awkward place I couldn’t get to. He was prepared fro such a contingency and it was up in no time. Then after mauling some floating shelves Keegan was able to repair the damage I Created and salvaged them. Finally he helped move some other floating shelves we missed oriented and was able to repair that in no time
Response from Ace Handyman Services Vancouver
Brad, thank you so much for the amazing review! To hear how much you appreciate Keegan means the world to him and us. We are happy we can continually make your life easier by being your Home Ally. Thank you for choosing Ace Handyman Services Vancouver!
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Brad S.
2 years ago
Recommends
Great quality with people that care
There is not enough space to talk about ACE. Professional, they know who to do the job. If there is questions they ask the right people. Friendly and care about our home as well as our cat, who is part of the family. We will call them again and again
Response from Ace Handyman Services Vancouver
Thank you Brad! We appreciate the review. We're glad to hear that our craftsman was able to install your bathroom fan and smoke detectors for you all while being friendly and caring for your cat as well. We look forward to working together again!
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Jennifer W.
2 years ago
Recommends
Willing to go the extra mile
I cannot say enough about Ace Handyman services, things didn't go perfect, but they didn't let that be the end of it...they refused to leave things in a "less than perfect" state and came back and re-did the work at no extra cost...Now, you might think, well yeah they should, but let's be honest, most contractors & handymen wouldn't offer to do that, and even if I had to kick, scream, and yell, they'd put up a fight with me...but I didn't have to do any of that, just just OFFERED! That goes a long ways in my book. Honest, communicative, and respectful...they are a company you can be sure to find those 3 things!
Response from Ace Handyman Services Vancouver
Jennifer, thank you for the great review! We are happy to hear that our craftsmen came out to make things right for you so that you would be happy with the results and love your home. Thank you for choosing Ace Handyman Services Vancouver. We look forward to working together again soon!
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Melinda M.
2 years ago
Recommends
High Quality Service!
We had a bathroom vent that needed someone to finish connecting it for us. Ross and his team were prompt, professional, and kind, and fixed our vent quickly. It was such an easy process from setting up an appointment to the time he came out and fixed it for us. It is hard to find a team that is so communicative and responsive. We are so thankful for their timeliness and how experienced they were!
Response from Ace Handyman Services Vancouver
Melinda, it was a pleasure being able to assist you with your bathroom vent project. Thank you for the awesome review, we love to hear experiences like yours. Looking for the next opportunity we can be your Home Ally! Thank you for choosing Ace Handyman Services Vancouver!
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Judy J.
2 years ago
Recommends
Definitely recommend
Exceptionally nice and experienced handyman service. He worked quickly and easily handled all repair requests. Feels good to have things finally taken care of around the house. I will be calling them again come spring for several other jobs.
Response from Ace Handyman Services Vancouver
Judy, thank you so much for the great review! We are glad Keegan was able to assist you with your deadbolt and dryer vent projects. We look forward to hearing back from you come Spring!
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Justin P.
2 years ago
Recommends
Professional and High Quality Service
It is easy to book and they always do great work!
Response from Ace Handyman Services Vancouver
Justin, thank you so much for the nice review. We are happy to hear Keegan was able to complete your trim project for you. We look forward to the continued opportunity to assist you in the future!