Ace Handyman Services West Oakland & Wayne Counties
Handyman Service
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Puppy A.
7 months ago
Recommends
Great quality work and consultation
Excellent service with quality!!
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Mr. & Mrs. Athavale, We're happy you found Jeff's work and consultation top-notch! Your satisfaction is our priority, and we're grateful for your repeat business in the Novi area. If there's anything more we can do to enhance your experience, just let us know. We're here to ensure your needs are met every step of the way.
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Matt S.
7 months ago
Recommends
Window framework
Let me start off by saying Aaron has done excellent work on my home. He came out and was very professional! He came out and took care of business! I have more projects coming up, and I definitely want him out for the rest of them. I wish I can give you 10 Stars. Thank you for the excellent service!
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Matt, for taking the time to share your positive experience with your window trim repair in the White Lake area. Aaron takes pride in his professionalism and craftsmanship. We look forward to assisting with your upcoming projects and strive to maintain our high standard of service. Your satisfaction is our priority!
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Rachel G.
7 months ago
Overcharged for a standard job that took over 3 hours when it was straight forward.
Response from Ace Handyman Services West Oakland & Wayne Counties
We understand your concerns and value your feedback. We prioritize transparency, providing detailed estimates and discussing them before starting any project. Despite billing you less than estimated, we're disappointed you declined further projects. We strive for customer satisfaction and hope for the opportunity to exceed your expectations in the future.
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Gail U.
7 months ago
Recommends
Aaron did a great job at sanding the areas he had previously drywalled. Aaron was also knowledgeable concerning another project that is needed.
Response from Ace Handyman Services West Oakland & Wayne Counties
Aaron is both a very skilled Craftsman and a very nice guy! We appreciate your continued business and are happy he could take care of finalizing your drywall. See you again soon in Milford!
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Mark J.
7 months ago
Recommends
Great Experience!
Aaron was on time, professional, confident, highly skilled, and did a great job. I'd have him do other jobs for us any time.
Response from Ace Handyman Services West Oakland & Wayne Counties
You're getting ready for the warm weather by having Aaron repair the screens on the porch of your Clarkston home. Thanks for recognizing his good work and tell your friends about Ace Handyman Services!
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Tony K.
8 months ago
Recommends
Ace Handyman Services is professionally repairing water damaged drywall for us
Ace Handyman Services and Jeff Teal are fixing two seperate long-standing drywall issues caused by outside and inside leaks. Not only is the work being accomplished professionally; but, they are also sensitive to the tight timeline completion of the job requires,
Response from Ace Handyman Services West Oakland & Wayne Counties
We're incredibly grateful for your trust in Jeff and Aaron for addressing your drywall issues caused by both outside and inside leaks. It's our priority to not only deliver professional craftsmanship but also to be attentive to your specific needs and timelines. We understand the urgency of completing the job promptly, and we're dedicated to ensuring that the work is done efficiently while maintaining our high standards of quality. Thank you for entrusting us with your project, and please don't hesitate to reach out if there's anything else we can assist you with.
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Robert B.
8 months ago
Recommends
He is fantastic he is friendly. He shows us what he is going to do to make sure it is what we want. He is the best I have ever seen
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you so much for your continued support and for sharing your positive experience in the Northville area with Jeff! We're thrilled to hear that he provided fantastic service and went above and beyond to ensure your satisfaction. We're grateful for your trust in our services and look forward to serving you again in the future.
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C D.
8 months ago
Recommends
100% will call on anything else we need
Very helpful, thought we had what we needed on hand but ended up needing a different part. Aaron was extremely helpful, understanding, and most important got the job done despite a curve ball. We will 100% call back and request him when we need anything else!
Response from Ace Handyman Services West Oakland & Wayne Counties
Aaron was able to assist you with replacing the light fixture, despite encountering a curveball along the way. It's great to know that Aaron's helpfulness, understanding, and dedication to getting the job done left such a positive impression. We truly appreciate your kind words and are delighted to hear that you'll be reaching out to us again in the future. We'll be sure to pass along your feedback to Aaron and our team. If you need anything else, please don't hesitate to give us a call!
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Rick H.
12 months ago
Recommends
Outstanding job
Outstanding job by Jeff five stars
Response from Ace Handyman Services West Oakland & Wayne Counties
Wow! Your new grout looks amazing! Such a great refresh to your bathroom. Thank you for taking the time to provide a review for Jeff. Please call share your positive experience with your neighbors in the Commerce area.
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James K.
12 months ago
An excellent job replacing of the faucet. But, unfortunately my sink was still leaking only WORSE, because he failed to caulk the sink in its entirety he left the backside on caulked water gushed on my drywall on the base underneath my sink now it's buckled and the whole thing has to be replaced if I were to sell this house. I really wish he did a full water check for leaks before he left the installation went well on the faucet but the caulking was terrible.I was expecting a little better job,from a company w6a name did I remember when I was a child in the '60s. I'm not going to recommend anybody ever to this unfortunately it was a lesson well learned.Out over $520 dollars on a fixed income is terrible for me,being a 100% disabled veteran, hopefully I can make it to the end of the month to feed myself, for this cost was totally unnecessary I could have got a plumber for $140 I discovered after this episode. Obviously I'm not happy camper. I intended to use them for other projects now I'm questioning this...
Response from Ace Handyman Services West Oakland & Wayne Counties
Thank you, Mr. Kostan for sharing your thoughts. We appreciate input for our customers so to help us provide the best customer service for our customers. However, your review misrepresents our service path with missing facts and incorrect information. We are very transparent with our service path on the initial call; On our initial phone conversation with you, we specifically explained that we work on a time and materials basis, and that materials for your project is an additional cost, When our craftsman arrived at your house, the estimate was reviewed with you a second time, which you agreed to by signing the contract. The final invoice was exactly what we estimated plus the cost of the materials. The materials for your project was much more than $5, I can provide a copy of the receipt, if you like. Your craftsman, Jeff, a U.S. Veteran and highly skilled at his craft, explained to you that the caulk needs to stay dry for 24 hours. Pouring water over the surface 4 hours after the project compromises the integrity of the materials. We attempted to schedule a next day warranty visit with you but you were unavailable. We were able to accommodate your schedule, which you later cancelled stating that you made the repair yourself. We understand that your home is important to you and wish you the best. Thank you for your service; We appreciate your selfless dedication to protecting our freedoms.