Jeremy came out and gave me options for sunroom repair. I made the selection and decided to proceed with the work. I received a contract via e-mail which I signed. When I inquired as to when the project could be scheduled I was told in a few weeks. A few weeks later I had heard nothing. I reached out and was told in a few weeks. Again, crickets. I have reached out several times and not received a response. I even asked point blank if they could refer me to another company if they were not interested in the work. Again, nothing. It has been months and still have work that needs to be done.

Jeremy came out and gave me options for sunroom repair. I made the selection and decided to proceed with the work. I received a contract via e-mail which I signed. When I inquired as to when the project could be scheduled I was told in a few weeks. A few weeks later I had heard nothing. I reached out and was told in a few weeks. Again, crickets. I have reached out several times and not received a response. I even asked point blank if they could refer me to another company if they were not interested in the work. Again, nothing. It has been months and still have work that needs to be done.

My wife and I just purchased a home that had a Four Seasons sunroom installed by a previous owner. The beauty and construction of the sunroom was one of the reasons that we purchased the home. However, the previous owners did not have the keys to lock the doors, nor did it appear that the locking mechanisms were working from the inside. We contacted Jeremy, the owner, and he came to our home and showed us how the door locks function and repaired the mechanism on one of them that was no longer working. He also showed us how to quickly remove the tumblers to have them rekeyed, and explained some of the features of the sunroom. Jeremy did not have to do any of this, as there was little financial motivation for him to do so. It spoke a great deal about him and the pride in the product that he represents. The sunroom itself is top notch. Tempered glass, very sturdy construction and great finish detail. We had built an add-on sunroom at a previous home with another vendor, and while the framing and construction was good, the other company did a poor job on both the roof as well as the interior finish detail. Neither of these areas is a problem for this room. I definitely recommend Palmetto Home & Craftsman because the work I have seen is outstanding and the level of support can be counted on.

June 15, 2019 To: Palmetto Home & Craftsman Re: Four Seasons Sunroom for Rick & Janice Estes Dear Gentleman, We are writing this letter for you to use as a testimonial for future potential customers who may wish to have a sunroom addition to their home. We found the entire experience of working with Palmetto to be a very productive endeavor, from the initial meeting to the delivery of materials, and the construction of the sunroom. Your company has been professional at every step of the process and the quality of the construction and finished product is excellent. Both you and John are very skilled in your craft and paid attention to every detail of the sunroom construction process to make sure that our expectations were met. We also want to commend you for keeping the job site neat and organized as you completed this addition for us. Janice and I are now enjoying our Four Seasons Sunroom and have not had any problems with the finished product. We will be happy to give a recommendation to anyone considering Palmetto Home & Craftsman for their sunroom or home improvement project. I would add that the Four Seasons product is excellent in terms of appearance, fit, finish and quality. Job well done for us ! Sincerely, Rick and Janice Estes

Palmetto Homecraft came in & built us a Four Seasons Sunroom and they did a beautiful job after the previous contractor filed bankruptcy. They are very trustworthy & I would recommend to anyone!!!

Palmetto Homecraft provided me with a service that had been neglected by previous vendor and rendered incomplete, but Palmetto stepped in at the last moment and completed my Four Seasons Sunroom, Deck and Patio, and I have to tell you it's really nice; love it! I wanted thank John and Jeremy for helping make my life a more enjoyable with the comfort and views that I now have. Thank you gentlemen.