I’m writing this review to express my extreme dissatisfaction with Mr. Electric. I scheduled an appointment, took time off work to be available, and they never showed up. Not only was this incredibly disrespectful of my time, but there was also no proactive communication to inform me of any delays or cancellations. Their service window was already far too large, and without timely updates or follow-through, it left me completely in the dark. I rearranged my professional schedule to accommodate their technician, and in return, received nothing but silence and inconvenience. This kind of disregard for customers' time and trust is unacceptable. A company that wants to provide excellent customer service should prioritize clear communication and respect for the commitments they make. Unfortunately, Mr. Electric failed on both fronts. Based on this experience, I would not recommend Mr. Electric to any of my friends or family. First impressions matter, and this one was a serious disappointment.

Beware of this company. They are notorious for sending unprofessional reps who have no electrical experience or expertise to unsuspecting customers. All they do is scam you by doing fake diagnostics and bill you for doing absolutely nothing. I was billed $496 for a mediocre diagnostics, nothing was broken or fixed. When I called to complain, I was told the owner would call me back, no call no refund. This happened May 17, and it’s end of June now, nothing but crickets. In this hard time, you can’t just take someone for almost $500 for doing nothing and think all is well. All you have done is invite darkness, sickness, and misfortune into your business and personal lives. You may have gotten away scamming unsuspecting customers with your scheme, not this time.

Beware of this company. They are notorious for sending unprofessional reps who have no electrical experience or expertise to unsuspecting customers. All they do is scam you by doing fake diagnostics and bill you for doing absolutely nothing. I was billed $496 for a mediocre diagnostics, nothing was broken or fixed. When I called to complain, I was told the owner would call me back, no call no refund. This happened May 17, and it’s end of June now, nothing but crickets. In this hard time, you can’t just take someone for almost $500 for doing nothing and think all is well. All you have done is invite darkness, sickness, and misfortune into your business and personal lives. You may have gotten away scamming unsuspecting customers with your scheme, not this time.

absolutely wonderful, competent, professional, on time and fast. Definitively more affordable than many other electricians Greatly recommended. Aric is the guy!

I was charged $268 to install porch light. I already had purchased the fixture.. The average range is $80-$190. Check labor cost for yourself.. The install was not worth the cost . I should have checked around for labor cost. Too costly a price. Didn't get my itemized receipt but already cashed in

They came out to check electric system connected to my AO smith water heater Charged $ 183/00 and we’re not able to make a diagnosis that it was element. Don’t trust their technician, young and not experienced

Chris has a great personality very friendly most importantly he informed me on everything he was doing. He didn't mind me watching like some. Watching and seeing his work was amazing it may sound farfetched however I have seen a lot of people over my years Chris is a keep if I was his boss. Good price great work. I would highly recommend.

As a former employee of this piece of crap, do not let them into your house. They are payed by commission! They are only at your house to sell you. Usually things that you don't need!!!

Installed floodlight cam but won’t work and complained that he is over the time that he spent in installing the floodlight.

A Lightning strike caused a problem in my home where the power outlets in the bathroom were not getting power. I reset the breaker in the main power box, as well as the GFI and still no power. Lightning strikes have been an issue over the years so I called Mr. Electric to come over and take a look at the problem. Mr. Electric arrived the same day and checked out the problem and found what I had already figured was the problem but still wanted a professional opinion. The GFI was defective and needs to be replaced. However due to the lightning strikes in Albuquerque he gave me a free estimate on the cost for a whole house surge protector and just how it would be installed in my home main power box. Price very reasonable and worth the protection. Highly recommend Mr. Electric for service and repair.