Ace Handyman Services East Valley
Handyman Service
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Paige W.
3 years ago
Recommends
Closet repair
Andy is amazing, extremely professional and efficient! Quality work, we will definitely be using his services again!
Response from Ace Handyman Services East Valley
Hi Paige,
Thank you for giving Andy a 5 star review! We are glad you were happy with his professionalism and efficiency. Andy is a highly experienced craftsman that can tackle a wide variety of projects. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Micheal H.
3 years ago
Recommends
Estimate of screening in an apartment deck
Chuck was professional and offered great solutions being that he was a builder of homes. He knows his stuff and his customer service is exceptional.
Response from Ace Handyman Services East Valley
Hi Michael,
Thank you for giving Chuck a 5 star review! We are glad to hear you were happy with his professionalism and knowledge. Chuck is a highly skilled craftsman that always strives to provide exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Carolyn K.
3 years ago
Recommends
Very friendly and knowledgeable
Very nice down to earth knew what he was doing. Pleasant experience. Will definitely USA them again
Response from Ace Handyman Services East Valley
Hi Carolyn,
Thank you for giving Tracy a 5 star review! We are glad to hear you were happy with his professionalism and workmanship. Tracy is a wonderful craftsman that can tackle a wide variety of projects. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Malcolm N.
3 years ago
Recommends
Roger was great. He’s kind, professional and fixed my door in record time. He even offered advice on how to reduce everyday wear and tear. First rate service.
Response from Ace Handyman Services East Valley
Hi Malcolm,
Thank you for giving Roger a 5 star review! We are glad to hear you were happy with his efficiency and workmanship. Roger is an outstanding craftsman that always strives to provide excellent customer service. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Jaya C.
3 years ago
Recommends
Very good service
Very good work, and easy to work with from scheduling till end, friendly service. Roger did an excellent job. I will use them again when needed.
Response from Ace Handyman Services East Valley
Hi Jaya,
Thank you for giving Roger a 5 star review! We are glad to hear you had a positive experience throughout the process. We always strive to provide exceptional service. We appreciate your business and look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Linda Z.
3 years ago
Recommends
Re-do fix of electrical circuit for drawer microwave
Andy did the initial install and set up of our drawer microwave, after a few days it stopped working. Andy came back and it appeared to be an 'Electrical outlet that required to be replaced with a more durable outlet and a rewire to make this microwave appliance independent rather then linked to other outlets. Andy tested to ensure the problem was resolved. We were so relieved that it wasn't the new microwave. Andy thank you for making the GFI and microwave outlet independent, we hope this is a long term fix for good and hope we don't experience any further problems.
Response from Ace Handyman Services East Valley
Hi Linda,
Thank you for giving Andy a positive review! We are glad to hear Andy was able to solve the problem. He is a very experienced craftsman. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Tom H.
3 years ago
Recommends
Great guy
Response from Ace Handyman Services East Valley
Hi Tom,
Thank you for giving Tracy a 5 star review! We are glad to hear you were happy with his workmanship. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Allison K.
3 years ago
Recommends
Professional, Friendly service
Easy to schedule online, then a scheduler called to discuss the scope of work. Received confirmation texts for the appointment as well as a call when the handyman was on his way. On time arrival and professional. Addressed all items on my "to do" list! Would recommend and use again. Roger was great!
Response from Ace Handyman Services East Valley
Hi Allison,
Thank you for giving our team a 5 star review! We are glad to hear you had a positive experience from scheduling the appointment to the completion of your project. Our team always strives to provide an exceptional customer service experience. We appreciate your business and you recommending us to other customers. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team
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Brittany S.
3 years ago
Awful experience, will never use this service again
Worst experience ever and poor customer service. I cannot believe they charged me $495 after leaving me with one working fan, one inoperable fan and two rooms without fans at all! The $495 was after a "discount" and they should be ashamed for charging me even half that price. I was so excited that ACE offered this service and now I know better. I hired a craftsman to remove four old fans and install four new fans but as I mentioned above, it was a complete disaster with little resolve on their end. My husband and I spent our weekend fixing the issue. The craftsman said our fans were "complicated" and he was at my house for 5.5 hours only to install one correctly, one incorrectly and two not at all! Super frustrating and not what I expected after being a loyal ACE customer. This deserves a ZERO star rating.
Response from Ace Handyman Services East Valley
Hi Brittany,
Thank you for bringing this to our attention. We didn't manage your expectations and didn't deliver the 5 star customer service experience we always strive to provide. We apologize for that. It is always our goal to provide a positive experience for our customers. Sincerely, The Ace Handyman Services Team
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Ben R.
3 years ago
Recommends
Joshua was very experienced and professional and attentive to details.Very pleasant and informative with client.Extremely tidy !! Joshua Represented your company very Well!!Glen …site supervisor was very professional and knowledgeable and understanding of customers needs and concerns!
Response from Ace Handyman Services East Valley
Hi Ben,
Thank you for giving Joshua and Glen a positive review! We are glad to hear you were happy with their knowledge and professionalism. They both strive to always reflect the Ace values and provide exceptional customer service. Please let us know if we can be of service in the future. We look forward to working with you again soon! Sincerely, The Ace Handyman Services Team